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Casa Claridge's

Certificate of Excellence
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3500 Collins Avenue, Miami Beach, FL 33140 (Formerly Claridge Hotel)
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154 Reviews from our TripAdvisor Community

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Miami, Florida
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My stay here was great. Our needs were met from check in to check out without a problem. The staff was phenomenal. The bellman Adrian was great with his recommendations for inside and out of Miami Beach. He was always willing to help with anything. The hotel has a beautiful atrium and the location is nice.

Helpful?
Thank Francisco B
1 review
4 of 5 stars Reviewed 3 days ago NEW

Booking at Casa Claridge felt like a risk at first. It's a boutique hotel and all I could think was tiny room and uber chic design that's not quite comfortable. Boy was I wrong. Casa Claridge was quite the opposite. We just returned from a 2 night stay at this quaint hotel that really reminded me more of a bed... More 

Helpful?
Thank Tracy L
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good day Tracy L Thank you so much for taking time to give us valuable feedback on our hotel. We are so happy that we were able to exceed your expectations and provide you with the exceptional service. We most certainly value our guests and we always want them to come back. Please let me know if you decide to... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I went for lunch at your hotel and the front desk agent called Yamile providd an amazing service. She was so helpful and kind ; thats the perfect example of hospitality services!! For her , i would definitelty come back. We didnt know about the hotel and she was so kind to explain to us and also give us a... More 

Helpful?
Thank Raquel S
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Dear Raquel S We are so happy you choose Casa Claridges to enjoy your time here in Miami. Thank you for taking time to review our hotel and give us positive feedback. I'm happy to hear our phenomenal receptionist Yamile was able to provide you with amazing service. I do hope you join us soon, please do not hesitate to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a tasteful, relaxed and intelligent group of staff running a very stylish hotel. Adrian and Manuel offering great hospitality, always with a smile and willing to go the exra mile. Receptionists doing a great job getting me flowers in the last minute before they closed from their personal floral vendor. The extra bonus of using the facilities at the... More 

Helpful?
2 Thank ark f
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good Day Ark F We really appreciate your honest and valuable feedback about your recent stay. We are so happy that our staff went above to ensure you receive the service expected, and happy that you were able to get last minute flowers with help from our receptionist. At Casa our mission is to ensure our guests are treated with... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Superb hotel with great period appeal. Special mentions for the staff who helped us make the most of Miami. Adrian (on the ball with the valet service), Manuel (great coffee and education in NFL and Eric for beer chat and top class cocktails.

Helpful?
1 Thank Stuart N
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good day Stuart N We appreciate your feedback on our hotel and staff, and are so happy we were able to provide you with service that exceeded your expectations. Please do join us again in the future , and do not hesitate to contact me for any future bookings! Sincerely, Ismaray Borrego Front Office Manager ismaray@casaclaridges.com More 

dubai
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We used one card to book the hotel and another to pay with at the end of our stay. If it weren't for our bank's messaging service we wouldn't have seen the double charges. We were basically charged on both cards. The hotel reversed the extra charges once we called to complain. It's probably an honest mistake on their part,... More 

Helpful?
Thank bolts
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good day Bolts We would like to thank you for choosing Casa Claridges as your home away from home to enjoy Miami and for taking the time to give us feedback on your recent stay. We sincerely apologize for the billing discrepancies, this was unacceptable on our behalf and we most certainly take these issues seriously and always try to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Arrived from cruise ship, have 1 extra night in beautiful Miami. Adrian met us at our cab and took fantastic care of us- and he makes a wonderful Bloody Mary. Very helpful and friendly staff and our room was gorgeous, as well as a very unique and romantic atmosphere. Highly recommend this hotel and if you get Adrian consider yourself... More 

Helpful?
2 Thank Katie J
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good Day Ms Katie J Firstly, thank you so much for choosing Casa Claridges to enjoy your time here in Miami, and thank you for taking the time to review and give us feedback. I'm so happy that we were able to make your 1 night stay memorable and definitely worth your while! At Casa we strive to make our... More 

Melbourne, Australia
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I arrived almost at 8pm, I parked at the front of the hotel. However, there are only stairs to access to access the premise and they are high. With big and heavy baggage like mine, it was not fun (if you need help, don't hesitate to ask them for help. They will help you). Inside the hotel, I have been... More 

Helpful?
1 Thank Mimmo L
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good Day Mimmo L Thank you for taking the time to review our hotel and provide us with your valuable feedback. I'm so happy our staff was able to provide you with excellent service and you enjoyed our facilities very much! I Would like to apologize for the parking inconvenience, as the city of Miami Beach is very limited with... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was a guest in the hotel this week with Jewel Thompson, and this boutique hotel is clean, comfortable and the staff is really friendly. the young man, Adrian was a joy, he was super helpful with the local recommendations of where to go, and was always ready to assist. I would definitely come back and stay again. thanks again... More 

Helpful?
2 Thank Shon S
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good day Shon S Thank you so much for taking the time to review our property and to give us amazing feedback on Adrian! Our mission is to ensure that our guests are given a memorable and personalized experience to make you feel like you are at home. We would love for you to return to our property soon, please... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is a gem in miami.. with own private part of the beach plus cabana & the great treatment by the staff made our trip amazing. It is also easy access to everywhere. The rooms are huge.. the interior designing of the room & hotel is so beautiful. It is a luxury stay that we most definitely enjoyed.

Helpful?
2 Thank Merintravel
Ismaray B, Front Office Manager at Casa Claridge's, responded to this review

Good day Merintravel Firstly thank you for choosing Casa Claridge's as your home away from home, we have read your comments about our hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It was such a pleasure having you as our guests, I'm very glad you loved our... More 

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