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Lord Balfour

3.5 of 5 350 Ocean Drive, Miami Beach, FL 33139 (Formerly The Wave Hotel)
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Certificate of Excellence 2014
Lord Balfour
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Lord Balfour
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479 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Charleston, South Carolina, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The Lord Balfour is a beautiful little hotel, great design, perfect location, friendly staff (especially Richard at the front desk) but it fails at the bare minimum one should expect from a hotel. A good night's sleep. Several times during the night we were awakened by what sounded like people moving heavy furniture around above us. It was impossible to... More

Was this review helpful? Yes 2
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear "Robert L" Thank you for your review. I am sorry that your stay was not as relaxing as it should be due to the guests above your room. We have a zero tolerance noise policy in place to address situations like this. I looked at the shift logs from the night of your stay and did not see any... More

Cleveland, Ohio
Contributor
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect location walk to everything, a quick walk across the street and you are on the beach, great spot for people watching. Our cocktails were pricing $40 for two of us included tip. Staff is very friendly and helpful, Gaziella Makdissi took care of every detail for our visit, I really appreciate her making our stay special. Breakfast plentiful and... More

Was this review helpful? Yes 4
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear "JR6635", Thank you for taking the time to evaluate your stay with us. I am glad that you enjoyed your stay and Graziella was able to enhance your experience. We hope to be of service again in the near future. Best regards, Mauricio Martins - General Manager More

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lord Balfour is a trendy boutique hotel right on Ocean Drive a couple blocks from the loud music and restaurants. Next time I'm in South Beach, I'll definitely be staying here again. The location is perfect! You will be able to sleep comfortably without the noise of the bars and clubs, however you can easily walk to them. The... More

Was this review helpful? Yes 2
Mauricio M, General Manager at Lord Balfour, responded to this review

Thank you "BeachorBust613" for taking the time to review your stay. Coming from a Senior Contributor we are really honored for your kind words. Best regards, Mauricio Martins - General Manager More

Worcester, Massachusetts
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We came in early and Richard greeted us. He grabbed our bags with no hesitation. Not many hotels give that type of service immediately. He brought us up to Carol to get us checked in early with no problem. They informed us of the amenities, which are great features.(beach towel, chair, continental breakfast and anything we needed) We checked in... More

Was this review helpful? Yes 4
Mauricio M, General Manager at Lord Balfour, responded to this review

Thank you Shemika1, for this great review. It is always a pleasure to see our staff recognized on the guest's comments, it means a lot to all of us. Please remember this great experience on your next visit to South Beach and come back for more. Best regards, Mauricio Martins - General Manager More

beverly hills, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

the room was very nice and clean but small. furniture and flooring seemed new but because of the size of the room, it was a bit to much. the bathroom was very tiny compared to other hotels with not to much elbow room especially in the shower and using the toilet. I found myself banging the walls a lot. overall,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear "Kenneth J" Thank you for sharing your experience at the Lord Balfour. I understand your comment about the size of our rooms, we have different configurations and some rooms are bigger than others, but in average this is the room size of South Beach Boutique Hotels. We will build 17 new rooms on the lot next door and these... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Me and my wife came around July and had a horrid experience with the service at this hotel. We, too, had our A/C not working during our nights and the Front Desk did little or nothing to correct our issue. And yeah, the rooms are really tiny -- not much of a bargain considering the excess amount of $500 per... More

Was this review helpful? Yes 4
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear TomGoht: Upon reviewing your comments I was uncertain if you really stayed at our hotel and I would really appreciate if you could contact me directly to discuss. Our staff service is praised by all TripAdvisor reviewers and we pride ourselves of that I find it strange that your issued were not addressed and we have not had a... More

bridgewater, nj
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in nice hotels with friendly service before but this hotel was professionally catering to us and very detailed oriented. It is located a block from the beach where they provide you with towels, umbrella, and chairs. I mentioned in a passing that i was there on my honeymoon and i walked into my room with a bottle... More

Was this review helpful? Yes 2
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear steppy02: Thank you for your nice comments about your stay. I hope that your honeymoon in Miami was a memorable one and we will be on your Wedding Anniversary calendar... Best regards and see you next year! Mauricio Martins - General Manager More

London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is lovely. Great location, amenities and service was beyond comparison. Room: exceptionally clean, best housekeeping I have experienced in a long time for a city hotel. Fun decor and although a little small, you can manage for a few days in the space you have. Breakfast: a daily delight with fresh pastries, breads, yoghurts, fruit and hot drinks... More

Was this review helpful? Yes 2
Mauricio M, General Manager at Lord Balfour, responded to this review

Thank you so much "Bhavisha G" for your detailed review of your stay with us and for acknowledging our staff services. We all work very hard to provide a memorable and flawless stay for our guests and your compliments were very much appreciated. Kind regards, Mauricio Martins - General Manager More

Suffolk, England
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent all round. Fantastic location. Simple but high quality breakfast. Only downside.....poor soundproofing if you are in a room which interconnects with other guests ( you can hear every whisper).

Review collected in partnership with this hotel

Was this review helpful? Yes
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear "holiday_addict1963 " Thanks you for choosing the Lord Balfour for your stay in Miami Beach. I understand your comments about the room's insulation but I hope that this did not get in the way of having a good stay here. We hope to see you again in the future. Best regards, Mauricio Martins - General Manager More

Calgary, Canada
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very modern and colorful hotel with a friendly staff. we stayed here for our anniversary and enjoyed our stay in Miami South Beach. great location that is not too far away from everything, couple of blocks away from the beach and stores, yet not too loud at night so you can sleep peacefully. we enjoyed sitting in the patio, eating... More

Was this review helpful? Yes 1
Mauricio M, General Manager at Lord Balfour, responded to this review

Dear "earldieta" Thank you for your review from last year's stay, I guess that we succeeded in proving you with a memorable stay! We have improved many things since your last stay, so please stay with us again on your next visit to Miami Beach. Warm regards, Mauricio Martins - General Manager More

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Additional Information about Lord Balfour

Address: 350 Ocean Drive, Miami Beach, FL 33139 (Formerly The Wave Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Lord Balfour 3.5*
Number of rooms: 64
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Also Known As:
Lord Balfour Hotel Miami Beach
Wave Hotel Miami Beach

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