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Miami Beach Resort and Spa

4833 Collins Avenue, Miami Beach, FL 33140
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1 room 1 guest
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Miami Beach Resort and Spa
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2,773 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (291)
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There are newer reviews for Miami Beach Resort and Spa
See the most recent reviews
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 19, 2011

We were told that this hotel was a 5 star hotel but when we arrived at the hotel it was very old and not updated. The customer service was very poor and rude. The rooms were very dirty and there was stains on the walls,carpets, sheets,and couches. The bathroom was very dirty and not upgraded. The bathtub was stained and... More 

Was this review helpful? Yes 1
Miamifun_9, Manager at Miami Beach Resort and Spa, responded to this review

Dear guest, Your comments are very concerning to our staff as all our guest services employees are empowered to do whatever it takes to insure our guest are 100% satisfied. I have personally investigated the claims on this review but we do not have any complaints logged that resemble your comments. I would sincerely appreciate if you contact me directly... More 

1 review
3 of 5 stars Reviewed May 19, 2011

We are currently staying at the Miami Beach Resort and Spa. We just spent 4 days in south beach and came here to relax. We were greeted warmly, however our stay went downhill from then. We decided to try the all you can eat breakfast buffet yesterday-big mistake. The food was cold and the waiter was rude and abrupt. Mid-way... More 

Was this review helpful? Yes
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 17, 2011

We asked for and confirmed 2 rooms adjoining or next to each other. We were given two rooms a floor apart. Rooms are old, TV is not a flat screen, bathrooms are small and not updated. The entire hotel needs an up grade badly. Good location, but bad rooms and service. When we finally were given adjoining rooms (not until... More 

Was this review helpful? Yes 2
Miamifun_9, Manager at Miami Beach Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to write regarding your experience with us. All rooming requests from our guest are very important and our reservations and front desk staff work very hard to accomodate them, however, these requests are not guaranteed. In your particular situation I reviewed the details of your issue and noticed our staff assisted with... More 

Travelers are raving about these Miami Beach hotels

Toronto
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 10, 2011

Spacious room and bath with marble countertops, huge comfy King bed and pillows, large ceiling to floor windows with view to ocean or bay or both. Confirm reservation before hand as I had booked with the hotel directly, received confirmation and at check-in was notified that the reservation was cancelled cause of credit card not being charged but I had... More 

Was this review helpful? Yes 1
Aurora, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 2, 2011

This hotel is in a great location. The valet guys are really nice and fast. I just wish parking wasnt $25 dollars a day because we stayed for 9 days so it added up fast. The price was excellent. Plan ahead and save money. The pool is nice and the outside bar is great. The bartenders make great drinks. Room... More 

Was this review helpful? Yes
San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 28, 2011

If you are just looking for somewhere to sleep, this could suffice. This hotel could charge a lot more with its location. It is right in front of the beach. But the hotel is run down, the doors to the rooms looks like it could fall off, let me correct this every detail and aspect of the hotel needs major... More 

Was this review helpful? Yes 2
New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 27, 2011

It has a very good location. Staff is friendly and helpful. I had a problem with Internet, but they solved it in the end. I attended a conference there. Conference rooms are big enough but air-conditioning is not well adjusted. It was too cool inside. In short, nice place, I recommend it!

Was this review helpful? Yes
Long Beach, CA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 25, 2011

I stayed at this hotel when I traveled for a friends wedding (I booked it because of the room block offered by the Bride and Groom). Unfortunately I hated it (along with my husband, sister and other friends too). From the outside and lobby area it looks like it would be really nice, but the truth is .. it's just... More 

Was this review helpful? Yes 3
Long Beach, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 22, 2011

This hotel was a mess. I had to wait four hours to get my room. The sheets had blood stains, place looked old, had very poor service and to top it off I got charged for snacks that I didn't eat from the room. After trying to explain I didn't eat the snacks, I got charged for the most expensive... More 

Was this review helpful? Yes 2
Miamifun_9, Manager at Miami Beach Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review. As a hotel we take pride on all comments posted by our guest and we are disappointed to read that your experience was not a positive one. It is important, however, to mention that all linens are changed after each guests departure to insure optimum cleanliness and quality.... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2011

My husband and I had a good stay in Miami beach resort! The location was great nice and peaceful!! The bartender ELKE was awesome who helped us and took care of us like family!! YOU HAVE TO ASK FOR HER!!! The only set back is that thr beach chairs were extra and the breakfast is not included which is a... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Pool area(15)
  • Valet parking(4)
  • Very good(3)
  • Breakfast buffet(3)
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1,035 photos of this hotel

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Pool/beach area (161)
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Hotel & grounds (206)
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Room/suite (148)
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Bathroom (35)
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Dining (21)
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Other (237)

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Amenities (35)
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Beach (5)
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Junior Suite (23)
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Ocean Front King Room (3)
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Ocean Front View Room (4)
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Outdoor Pool (12)
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Premium Suite (4)
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The Hotel (26)

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