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The Ritz-Carlton, South Beach

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GreenLeadersBronze level
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1 Lincoln Road, Miami Beach, FL 33139
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The Ritz-Carlton, South Beach
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1,745 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed yesterday NEW

The South Beach Ritz-Carlton is a perfectly located, first-rate hotel that seems to make everyone feel at home: smiling business people share the quick and plentiful elevators with just-as-happy families in swimsuits. We had a "city view" room on a club level that indeed looked out onto the Miami skyline and gave us plenty of space. We saved $150 a... More 

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Middlesbrough, England, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We felt very welcome on arrival and were handing a refreshing drink on check in. The room was very clean and crisp with a large balcony. Unfortunately our balcony was looking at the hotel next door. This is typical of most South beach hotels as space is a premium. This wasn't a problem as we could still see the sea... More 

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The Colony, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in an excellent location - easy walk to so many restaurants and shopping. The staff was unfailing helpful and pleasant. One young woman - Asia - was particularly kind both to us and to people from a rainy beach.

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Rutherford, New Jersey
1 of 5 stars Reviewed 2 days ago NEW

Unless you are traveling from another country DO NOT stay here. The staff carters to foreigners especially the front desk, the bellstand manager and the concierge. I had reserved 2 rooms. Upon arrival at 2:30 am when I was checking in the agents in the desk requested names of all in my party to enter into the system in the... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Have my share of fancy hotels, and so far nothing beats the location and not to mention the exceptional service here at the Ritz. I'm really not big giving reviews, but if I do, that only means that this is an exceptional one. Paul gave us a SUPER AWESOME and EXCEPTIONAL customer service, my sister and her fiancée was blown... More 

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Naples, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Although some construction was a little inconvenient, the location (close to all the things people go to south beach for) and the staff made for an excellent stay! The hotel's location with reference to historical/energy driven deco neighborhood AND the 11th Street pedestrian mall area made for a very diverse stay.

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

From the moment we arrived, until now, we have been given stellar treatment. This has been the third time, this year alone, that I have stayed at this particular Ritz Carlton. Each and every time we have arrived and left extremely satisfied with the level of service... This time was slightly different... I arrived to the hotel on crutches, since... More 

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Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled here with my husband for short babymoon weekend getaway. The location of this hotel can't be beat. Walking distance to everything - Lincoln Rd shopping and restaurants/nightlife. The service is exceptional and staff go above and beyond to make you feel so special and welcome. The beach butlers really go out of their way to help you get settled... More 

Was this review helpful? Yes 2
Naples, Florida
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

At check in, we were eligible for an upgrade, but Paul outdid himself, putting is in a beautiful suite. The surprises didn't end there though. Each day, Paul found a way to surprise us with a thoughtful gesture, helping to make our anniversary weekend all that much more special. Paola was also a wonderful young lady who checked in with... More 

Was this review helpful? Yes 2
New Hampshire, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the BEST customer service experience that we have had at a hotel. Start to finish we did not have to lift a finger. From housekeeping offering to get me ice when I stepped out of our room with an ice bucket, to the pool staff locating and transporting an umbrella for our chairs when we could not see... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Lincoln road(14)
  • Club level(13)
  • Very good(8)
  • Pool area(7)
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The Hotel (25)

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