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Deauville Beach Resort

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6701 Collins Avenue, Miami Beach, FL 33141
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Deauville Beach Resort
Deauville Beach Resort
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3,013 Reviews from our TripAdvisor Community

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Charlotte Amalie, St. Thomas
Level Contributor
178 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Do not remember how we chose this hotel. Room was clean and even quiet considering we were next to the the elevator. Just not our style and way up Miami Beach. Food was poor and parking not easy. Front entrance has too many steps to manage your suitcases.

Helpful?
Thank Emilio__EER
BEL AIR
1 review
3 of 5 stars Reviewed 3 days ago NEW

Great location, poor service at the front desk. At check in clerk tried to have us pay for an upgrade by saying our room wasn't ready. When I declined my room was ready 3 seconds later. I had difficulty with the desk manager when I complained the room safe was NOT secured to anything. After insisting on another room he... More 

Helpful?
Thank WILLIAM K
Haverfordwest, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is our 3rd stay in three years and have enjoyed every visit, all staff were very welcoming and helpful, from the beach staff, coffee shop, receptionists in fact everyone we dealt with. The hotel has a nice relaxed feel and our room was Ocean front with an amazing view. Many thanks, we will be back.

Helpful?
Thank Gillian T
Jersey City, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We checked in here for 3 nights due to our flight being cancelled and the hotel we were staying at was overbooked. Pros: Check in was quick. Room was ready. Freshly painted room Cons: Standard room, two hard double beds. A/c smelled and had brown stuff coming out. Bathroom tub had mildew. Closet with no place to store our clothes.... More 

Helpful?
Thank adddicted
Deauville Beach R, Guest Relations Manager at Deauville Beach Resort, responded to this review

Dear Sir, We are very sorry you had not a happy experience with us. We certainly try to do our best. Your comments are being forwarded to management for their review and further taking action. We appreciat you took the time to review our performance. Thank you. Customer Service More 

Travelers are raving about these Miami Beach hotels

Versailles, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

My mother & I stayed at this hotel for about a week in January. The hotel itself was nice; like most Miami Beach "resorts", the lobby is a lot better than the actual rooms, that are pretty basic and dated. The location is great though and we had a good rate through Hotels.com. HOWEVER... we used a different credit card... More 

Helpful?
1 Thank marinamaybe
Deauville Beach R, Public Relations Manager at Deauville Beach Resort, responded to this review

Dear Guest, We are deeply sorry about the issue you explain here and the hotel would be more than happy to have more information about your situation to help. We appreciate the good commments but also I we could prevent any issues related to your card as well. Sincerely, Customer Service More 

Detroit, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Booked the Deauville for my wife's birthday this past week. Upon arrival you can tell it was once a grand hotel but those days were long ago. that said we had some problems early on in our stay but the management showed great concern and offered us a major room upgrade (oceanfront balcony) and they waived the resort fees. Parking... More 

Helpful?
Thank SDR415
Deauville Beach R, Guest Relations Manager at Deauville Beach Resort, responded to this review

Dear Guest, We sincerely thank you for your the nicest comments you gave us. It is a pleasure to work in this beautiful jewel in the heart of Miami Beach. Your comments are being sent to our management! We hope to serve you soon in a near future. Customer Service More 

Pembroke Pines, Florida
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is my favorite place to be! My husband and I stayed here last February for our 4th anniversary. We will be staying here again this February for our 5th anniversary. The view of the ocean was absolutely amazing from our private and spacious balcony. The pool area was so peaceful at night. We will definitely enjoy ourselves on... More 

Helpful?
Thank ashwill28
Deauville Beach R, Public Relations Manager at Deauville Beach Resort, responded to this review

Dear Guest, We really appreciate your comments and indeed this is a beautiful resort with a lot to offer besides history and the ocean of course! We hope to serve you soon in a near future. Sincerely, Customer Service More 

Salt Lake City, Utah
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Ugh... Where do I begin...? The lobby was nice. This is where it all went downhill. Your nightly rate does not include their "resort fee" of $25. Also, you must park in the garage kiddy corner from the hotel for $30 per night (the "lost ticket" rate) - also the garage is named Deauxville, but officially "unaffiliated with the hotel"... More 

Helpful?
1 Thank loganbt
Deauville Beach R, Public Relations Manager at Deauville Beach Resort, responded to this review

Dear Guest, We are sorry about the inconveniences you have encountered and we apologize but we would like to clarify that personnel do not threaten guest as we know that every guest is valuable to us. We do not charge for towels at all. In reference to the is not call Deauxville, it is not officially unaffiliated with the hotel.... More 

United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

What a disappointment! The resort is outdated and expensive for what they offer. Our room had a stain on the wall, the bathtub was scratched and the carpet looked old. You can tell that management doesn't care about the property. If they did, they would provide a better service to customers and update the resort. As far as the location,... More 

Helpful?
Thank worldtraveler081985
Deauville Beach R, Public Relations Manager at Deauville Beach Resort, responded to this review

Dear Guest, We apologize for the inconveniences you might have experienced. We appreciate you took the time to share your feedback and is being sent to our management for their review. Thank you. Customer Service More 

1 review
5 of 5 stars Reviewed 1 week ago

We are a group that constantly uses the Deauville Beach Resort to host the attendees of our competition. They are super helpful and kind. I would recommend this hotel for anybody with big groups. It is a little pricey but the backyard beach, hospitality, and services make up for it!

Helpful?
Thank Mayhem H
Deauville Beach R, Public Relations Manager at Deauville Beach Resort, responded to this review

Dear Guest, It is a pleasure always to serve your group every time you are in the hotel. We appreciate your selection, and we will keep doing it so. Your comments are being forwarded to our team. Thank you!! Customer Service More 

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