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San Juan Hotel

Hotel website
1680 Collins Avenue, Miami Beach, FL 33139
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San Juan Hotel
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530 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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sydney
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We, family of four, stayed here for 2 nights over the 4th of july weekend. The hotel is located in a great spot, road, less than a 5 minute walk to South Beach and there plenty of places to eat nearby. Our room was a decent size and had recently been renovated. Nice bathroom but tiny sink and no room... More 

Was this review helpful? Yes 2
Pompano Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We made a last minute reservation at the San Juan Hotel on the Weekend of July 4th, 2015. The staff was more than accommodating, front desk staff, and concierge more than happy to assist us. A fantastic place to stay

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

I stay here almost every year around this time for a local festival that occurs around this time. I had made a reservation in January but since that time, I had lost my bank card and had to replace it and didn't think to remember that was the card I used to book the room none the less when I... More 

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Minneapolis, Minnesota
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel during a 'beach week' for grad school. We got an exceedingly good deal for this basic hotel located across the street from many of the fancier hotels. The hotel has recently had a substantial facelift inside and the rooms were clean, contemporary, and had a few nice style details. The hotel itself is very small... More 

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Washington, District of Columbia, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My family (all adults under 35) and I stayed here for four days. Check in was easy and smooth. There was no reset fee as the property was undergoing renovations. Gentleman at desk tried to hold more($200) than it says on web but when brought to his attention he adjusted to $100. Rooms were spacious and clean. I wish they... More 

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NYC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got my stay for a really low price so my expectations were set very low. However when I arrived, I was pleasantly surprised. I was welcomed by a bellman into a gorgeous, tiny, lobby that offered free ice cold water and iced tea. The check in process was easy and the staff was very pleasant. The room was very... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

I enjoyed my stay here and I will return the only draw back was they were in the process of construction so it was noise in the mornings and the pool was not open as plan we booked in Feb and they said it would be open by may but it wasn't so I was not happy with that but... More 

Was this review helpful? Yes 1
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Good afternoon from South Beach! Thank you for taking the time to leave your kind thoughts on this forum. We are glad you enjoyed the overall experience of our hotel, including our stellar location and brand new accommodations. We are so sorry about your expectations for the pool. We have been quite diligent about updating our website and our travel... More 

Windsor, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2015

Avoid this hotel at all costs. They were more than happy to take my non-refundable booking online but upon arrival - they couldn't find it! Judging just by the lobby, this hotel was in complete disrepair: very poor lighting, walls with major holes, electrical wires hanging everywhere and there was a smell that I knew my new wife would not... More 

Was this review helpful? Yes 1
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for taking the time to leave your feedback on this helpful forum. We are really sorry to hear you did not enjoy your visit. Fortunately, a lot has changed since your visit in August of last year. Every room is now completely renovated and (all rooms have a mini-fridge as well). Our pool is still being worked on... More 

Travelers are raving about these Miami Beach hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2015

Good boutique hotel.nice location Staff very helpful . Room was decent size. Just that restaurant and pool not there.but you have lots to do close by . Nice restaurants close by on Washington avenue. Can surely come back again. -----////////"

Was this review helpful? Yes 2
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for taking the time to leave your kind feedback. We are glad to hear you enjoyed your stay and that you'll be coming back again soon. We look forward to sharing our new pool with you (which should open in the coming weeks) and our restaurant and bar shortly thereafter! We look forward to hosting you again on... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 27, 2015

staff needs to let visitors know about pool status before payment, microwave was filthy,no fridge in room too much walking just for ice.unless pool is in working condition would not recommend stay. did not even get a discount for false advertisement on amenities.

Was this review helpful? Yes 1
SanJuanHotel, General Manager at San Juan Hotel, responded to this review

Thank you for taking the time to leave your feedback on this forum. We are so sorry to hear that you were disappointed on your visit. We have tried very hard to share updates on our pool on every forum we work with. We, in no way, try to hide the fact that our pool is under renovations from our... More 

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