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Ocean Reef Suites

3.0 of 5 1130 Collins Avenue, Miami Beach, FL 33139
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372 reviews from our community

Traveler rating
    85
    156
    83
    31
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 14, 2014

Did not have to get a taxi once. This hotel is close to everything and just a block away from the beach. The staff was very friendly and helpful. It is a little noisy because it is downtown. I would definitely stay here again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 17, 2014

FAVIOLA and MARCELO were beyond helpful, super friendly, and honest. They noticed that we were frustrated with getting a reservation on Expedia and they came to our rescue. The service was excellent,and the price you pay for the location is ideal.

Was this review helpful? Yes 1
College Station, Texas
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2014

A friend and I stayed at ORS for a few nights just before the Memorial Day rush, and we never encountered a problem. Our room was very neat and clean, with minor wear and tear (it is an Art Deco South Beach hotel, after all). The complimentary water, coffee and towels were a great treat, and the staff were always... More

Was this review helpful? Yes 5
Pavia, Italy
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 19, 2014

The room had a terrible smell. There was a very old carpet all over the room clearly not well cleaned. The windows weren't easy to open, and even when open the air didn't circulate well enough to get reed of the smell. The air conditioning didn't work very well and it was very noisy. A lot of noise came in... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 1, 2014 via mobile

Awful staff had an attitude the moment we walked in. Didn't want to show us the room before paying. When we we were finally able to see the room, it reeked of mold and mildew. Rust all over bathroom walls and shower. Hand prints all over walls. Skittles on floor. It was, disgusting and smelled awful.it was just plain dirty.... More

Was this review helpful? Yes 2
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review

We are sorry our hotel did not meet your expectations. We are going to review your incident with the front desk, we are known for our excellent customer service, and we always work to serve and provide our guests the best experience possible. More

Toronto, Canada
Top Contributor
67 reviews 67 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 18, 2014

This was a perfect location for a one day stop where we wanted to be close to the beach. We knew what we were getting ourselves into as far as the current construction on Collins Avenue and that the place wasn't as high end as others but I still think it is a bit too highly priced for what you... More

Was this review helpful? Yes 1
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review

Dear Ian, Thank you so much for your detailed and honest review. We knew our pros (like our great location and wonderful staff, always attentive and kind) Yet, it is highly important to take notes of the aspects that need improvement. We hope you come back and choose to stay with us again. More

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2014

Here's what I want from a hotel: 1) Quiet room - I requested this and was assigned to studio 304. Perfect. I hear that other studios face noisy Collins Ave. Front desk clerk told me she does the assignments and takes these requests very seriously. 2) Mattress I can sleep on - I can't sleep on pillow top mattresses. This... More

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ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review

Dear guest, Thank you for your review, we are glad you had all you ask for, our personal take very serious the special request from the guest, and we work hard towards our guest satisfaction. We hope to see you again. More

Paris, France
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 10, 2014

The hotel is ok, location is great! just where all the cool hotels are. The only point is that my room didn't have real windows, but a 'sort of' windows... so actually I could hear each single breath from the street during the night, which in SoBe is kinda crazy. Room and kitchen ok, bathroom very very old, and so... More

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ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review

Dear guest, We are sorry to hear about your experience with the windows, which are hurricane impact resistance windows, South Beach tend to be a little noisy during the night and more on weekends. I hope you give us the opportunity to serve you again in the future. More

Temecula, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 28, 2014

It's somewhere to lay your head after coming back from the bar/club. I stayed in a room on the first floor and the shower/bathroom sucked. The water would seep out to where the toilet is because the drain was clogged I believe. We just had to wear flip flops at all times. Going to rooms numbered 300, the drains were... More

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ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review

Dear guest, Thank you for your review! We are sorry you had a bad experience with the bathroom, we know we have some improvements to make, and we are working on that. We hope you give us the opportunity to serve you again in the future. More

Westbrook, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 13, 2014

For the price, I am very happy. The location is perfect other than a couple of drawbacks * no parking included ( I did park across the street for $30 a day which worked out well) * the street directly in front of the hotel was currently under construction. It was fine last year though And will be great next... More

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Additional Information about Ocean Reef Suites

Address: 1130 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Reef Suites 3*
Number of rooms: 34
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