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Crest Hotel Suites

1670 James Avenue, Miami Beach, FL 33139
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Crest Hotel Suites
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610 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (610)
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    (189)
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Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

I Didn't get the room I booked, saw a few little bugs, standard king room was small and the cleaning service rarely came, cafe grill was broken & to much noise was being made. Bad viewing from the window but I can say nice location near the beach and shopping areas. Also Edison from the front desk was truly amazing... More 

Was this review helpful? Yes
Montreal, Canada
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

DURATION: i stayed at this hotel for 4 days with friends ROOM: suite was big, the beds were comfortable but we had no cleaner until the last day that we were checking out so we had no idea where to put all the garbage so that was annoying. The suite room has a microwave, stove and utensils so that was... More 

Was this review helpful? Yes 2
Mumbai
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for a week and had the suite room. The room was perfect, with all the facilities we needed. The staff was extremely helpful at all times, answering all our queries and giving the best suggestions. It is also perfectly located, near the beach, near Ocean Drive and also next to Lincoln Mall road.

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Copenhagen, Denmark
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we arrived in the room we found blood stains on the linen of the bed. It was clear that the cleaning lady had cut herself or something the like and had smeared it on the linen. We called down to the reception and he sighed, but did come up to the room with a fresh set. We arrived around... More 

Was this review helpful? Yes 1
CrestHotelSuites, Guest Relations Manager at Crest Hotel Suites, responded to this review

Dear LionessDK, We thank you for your feedback. Please accept our apologies on the blood incident. We will take action and remove the unnecessary palm leaves. We hope you give our property a second chance to show you a different side of what we stand for. Sincerely, Crest Hotel Suites Family More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is ideally located and has clean rooms. It's close to the beach and the shops and it's a 10 minutes walk to ocean drive. Nice breakfast is on offer and the staff are very nice. The problem is that when I checked in they charged my card and they done it again when I left. The first charge... More 

Was this review helpful? Yes 1
CrestHotelSuites, Manager at Crest Hotel Suites, responded to this review

Dear Warnermullen, I am sorry to hear about this situation. Please e-mail me at Camilo@cresthotelsouthbeach.com to better assist you as soon as you can to fix this misunderstanding. Please accept our apologies in this matter. I look forward to your e-mail to solve your case. Sincerely, Camilo Lara Reservations Manager Crest Hotel Suites More 

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Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

This was a very good location for visiting South Beach. We rented two rooms. The room with a kitchenette was much more spacious. The other room did not have a coffee maker or any other amenities. I do not remember the price difference but it may be cheaper to pay more for the room and to make your own breakfast... More 

Was this review helpful? Yes
CrestHotelSuites, Guest Relations Manager at Crest Hotel Suites, responded to this review

Dear Pizzalover245, We thank you for taking the time to review our property. As you mention, we are well located in the heart of South beach, close to the many attractions South beach has to offer. We try our best to keep our hotel as clean as possible, and reviews like yours make our day. We hope to serve you... More 

Perth, Australia
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is a small hotel just off the main street very close to Lincoln mall. We had one of the king bed apartments which suited our needs. Small living area with separate bedroom. Older style furniture which fits with the hotel. Bed was comfortable.The staff are helpful. Value for money was good and we would stay here again if at... More 

Was this review helpful? Yes
CrestHotelSuites, Guest Relations Manager at Crest Hotel Suites, responded to this review

Dear CLC146, We thank you for taking the time to review our property. Reviews like yours make our day. As you mentioned, our location is great. We are located in the heart of South Beach, close to the many attractions South Beach has to offer. We are happy to hear our staff was of help during your stay. We look... More 

1 review
5 of 5 stars Reviewed June 28, 2015

My best friend and I arrived at the Crest Hotel to stay for a long weekend. We were greeted by an extremely pleasant man named Johnny, who checked us in and was kind enough to upgrade our room free of charge. We were thrilled to have a kitchen, a seating area, a small table, and two tvs! The room was... More 

Was this review helpful? Yes
CrestHotelSuites, Guest Relations Manager at Crest Hotel Suites, responded to this review

DEar Jen S, We thank you for taking the time to review our property. We are happy to hear you had a great time during your stay, and that jhonny was of help to you. We hope to serve you once more when your travels bring you back to South Beach. Sincerely, Crest Hotel Suites Family More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 26, 2015 via mobile

Unfortunately I stayed at the hotel in June... It's a pretty drab place to begin with but my friends and I wasn't so much bothered by that because it was close to the beach. It wasn't until the first night and we found little bugs crawling all over the sheets and pillow of one of the beds that we became... More 

Was this review helpful? Yes 2
CrestHotelSuites, Manager at Crest Hotel Suites, responded to this review

Dear Lau9h_often, Once again, we apologize about the inconvenience you had in the first room given to you. These bugs as you call them, are called ''ants,'' they came through the window as this one was open. We take the proper steps to avoid this kind of situations from happening but unfortunately, we do not have control over insects that... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

We had a lovely stay at Crest Hotel Suites Miami with my husband. The room was big, clean and the bed was extremely comfortable. Staff was really nice and helpful, especially Johnny and Pedro! The location of the hotel is just perfect,only 5 minutes walk from the beach,and a short walk away from Lincoln Road & restaurants. The only downsides... More 

Was this review helpful? Yes
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review

Dear Lindsssay, Thank you for taking the time to share your experience during your stay with us on TripAdvisor. As you mentioned, our location is great. We are happy to hear Johhny and Pedro left a good impression. We look forward to the pleasure of having you with us once more when your travels bring you back to South Beach.... More 

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