The hotel lobby area is nice and provides guests with the opportunity to mingle or lounge in the seating area. The staff was okay and provided assistance when needed. Our room was on the 400 level which actually is the 2nd floor of the hotel. It overlooked the pool area. Due to the holiday weekend and USA Volleyball guests staying... more

ok, back again (starwood gold, wish they would open another non-W hotel in the area) and the four points is officially a joke. Stayed as guest of my partner's Starwood account. Room a bit worse this time. Windows with moisture blocking any view...worse. Noise still not too bad for me but I'm a city guy. Staff...mildly available. Plus, something funny... more

wanted to leave my comments on my stay at the Four Points in Miami. I stayed there on 6/20 for 1 night. I traveled from Chicago with my niece and nephew who had the time of their life there. The two of them have never been outside of Chicago before and had never been to the beach. Your hotel offered... more

I stayed there with my sister for one night, was reasonable for this time of year. A very clean hotel. Restaurant is nice too. The front desk and concierge were very friendly and helpful. We had a ocean view on the 7th floor, There was a big thunderstorm, lots of lightning, we watched that for hours. In the morning we... more

The worst Four Points I have ever seen.... Ok you get free internet and you are right on a prestine beach .... but the rest is just below average. The lobby was actually pretty nice and the staff was very helpful. However the entire hotel needs a big overhaul. The carpets in our room and the hallways were disguisting. The... more

I enjoy staying at this hotel when in Miami. It is close enough to everything while being totally quiet and peaceful at night. Don't miss the breakfast buffet and the made to order Omelets towards the back. more

It's a very nice walk along the beach to the main SOuth Beach area. It's nice and quiet and set aside from the hustle and bustle but still very easily accessible more

When i stayed at the hotel the room service came all 3 days in the 30 minute guaranteed time. The food was fantastic. Access to the beach is right there. The room was clean and the balcony huge from the exec suite I had . Friendly courtesy and trained staff with a smile. i stay over 100 nights a year... more

Problems at check in. Was assigned room that was already occuppied. Bathtub did not drain and toilet needed some work to flush. Room flooded with water due to storm. Switched room only to find more problems. Shower didn't work and smoke detector was beeping. No sense of urgency from hotel staff. Only one person behind front desk was helpful. The... more