The good - the beds were amazingly comfortable. Service from the counter staff could not have been better. Location is great right on the beach. Pool is heated and really nice. Hot tub clean. Pool staff very friendly. Boardwalk just outside of hotel. The not so good - while the lobby has been redone the rooms could really do with... More

This hotel is gross! I was walking around my room in my socks because I didn't dare have my feet touch the wrinkled dirty carpet and my socks picked up wetness! Yuck. The hallway outside the bathroom is wet and there was water on the tile as though something overflowed or is leaking. I called the "customer service" at the... More

I stayed here with my husband for one night using SPG points. This room we got was right outside the elevators and we heard the buzz and ding of the buttons every 5 secs also the service elevator is there and we heard the employers on their walkie talkies. I feel the walls are paper thin. The view we had... More

This tired, musty, old property is an embarrassment to the SPG family of brands. We are loyal to the SPG properties, but would never recommend this hotel. The carpet is dirty, our toliet ran all night, the pool is from the 70s, and many of the room numbers were chipped with numbers missing in the hallway. We were upgraded to... More

You would expect more from a hotel right on the beach in Miami. Room was not clean. Carpet was dirty, and chipping paint all over the place. We were upgraded to a "suite" that had a balcony. Great, exceept there was no furniture out there. Funny to see every balcony had the chair from the desk in the rooom out... More

Although the room walls were somewhat in dispare, the service and comfort were excellant! Pricing was a little steep, but for the time of year everything on the beach was high. We were there for the Orange Bowl, and teh check in was easy all teh staff we encountered were great and YES I would stay there again. Location was... More

I stayed here over the new year holiday and thought it was nice for the price (SPG points in my case). I arrived around noon which is normal for me and this was the first time in a long time that I had to wait for a room. They did say they hoped to have one soon but it wasn't... More

Our four night stay here over the holiday period could have been better. We arrived at around 2pm to check in only to be told that our room would not be ready until after 4pm. When questioned that it seemed quite late we were told that this was standard for 'all hotels' (?). The room itself was quite nice &... More

Just returned from a NOT GOOD stay at the Four Points Sheraton Miami ... The hotel is horrible - falling apart - not clean - a disgrace. The only good points are the location (on the boardwalk/ocean) and the front desk and bell staff are very friendly ... However, we will never go back ... We are corporate gold members... More