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Four Points by Sheraton Miami Beach

3.0 of 5 4343 Collins Avenue, Miami Beach, FL 33140
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Four Points by Sheraton Miami Beach
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Four Points by Sheraton Miami Beach
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1,137 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

While we enjoyed our stay, the reason we didn't give it the full 5 "stars" is the check in issue. We came into Miami Beach around 12. We were told our room was not ready. Okay, I understand that for an hour or 2. They took my cell number but didn't call me. At 3 we approached the desk again... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel very nice price, just in front if the beach, the pool is great to be with the kid, the area y great for walk and if you want to make exercise theres a road just in front of the beach where you can run and see the sunset. The service at the restaurant is very good, the... More 

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New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at Four Points by Sheraton during Art Basel and found the room to be very clean, the staff polite and the valet service efficient. Good place to stay in Miami Beach, especially if you don't want to spend a fortune on hotels.

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Trip to this property was way below expectations. 1.To start off my trip I was greeted with a 2 hour back-up in check in. An already ridiculous 4pm check in was not long enough to have the room ready by 6pm! A free drink at the bar is not compensation for incompetency or lack of communication during the process. When... More 

Was this review helpful? Yes 3
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Thank you for taking the time to post your review. During the time of your stay the hotel wasn’t just full; it was filled with Starwood Preferred Guests. Check-in time here is 3PM while an SPG can check-out at 4pm. In SPG speak that means 5PM….or later. Starwood Hotels somehow thinks allowing guests this late checkout will make up for... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was awesome. I am a single female traveler who wanted a place with people-watching, beach access, and nightlife access. This hotel was the perfect home base for my trip to Miami/ South Beach. The front desk staff- specifically Andrew- was so helpful, accommodating, professional, and just pure wonderful. The hotel was recently renovated and the beds were so... More 

Was this review helpful? Yes 2
Bayonne, New Jersey
Top Contributor
214 reviews 214 reviews
125 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this property several times in the past few years. Last year, we had such a great experience that we decided to book it again this year for a birthday celebration. I had my platinum concierge make special notes that it was my girlfriend's birthday like I did the previous year. You'll see in my last review... More 

Was this review helpful? Yes 1
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Please accept our most sincere apology. There must have been a miscommunication as we (the hotel) were not made aware of your girlfriend’s birthday. As you can tell by the bottle of Cava (really good Cava…not Champagne…honest) and cupcakes from last year; we love events like these. Everyone here lives for these opportunities….because it’s fun. We’re so sorry that we... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Worst stay of my life. I am an spg member and they treated me like crap. Save your points and don't go there again . Was horrible. Food, service, and rooms were nasty. They also charge a rediclous amount for parking. Pool was cold. Don't go!!!!!

Was this review helpful? Yes 2
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review

Allow me to start with an apology. I’m so very sorry. Terminology like crap, horrible and nasty isn’t exactly specific to an issue and so I will assume that as an SPG you booked a standard room on points and expected an upgrade to a suite. Unfortunately this time of year the hotel is full and suites are almost always... More 

Seattle
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Four Points by Sheraton from January 1 - 4. The hotel's location on the beach is wonderful, and we were able to walk many places. Our room was clean and adequate--nothing special, but a perfectly nice hotel room. Our only problem occurred with check in, and follow through on the part of the front desk. We... More 

Was this review helpful? Yes 4
Michigan, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 2 nights during last week of December 2014. I chose this hotel because it was right at the beach. Being frequent traveler and SPG member, I got the better room with an ocean view. It was such a spectacular view to see the Atlantic from our room. Hotel has a quite large pool and... More 

Was this review helpful? Yes 2
delhi
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is a decent "value for money" SPG hotel at South Beach ... Pros : 1.) Location is amazing ...on south beach 2.) Value for money 3.) Food is cheap too as compared to other nearby hotels in same locality ... 4.) I was a platinum member so did not face too much trouble in upgrading to suite 5.) Breakfast... More 

Was this review helpful? Yes 4
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Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Miami Beach 3*
Number of rooms: 216
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Starwood, Cheap Tickets, Despegar.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Four Points by Sheraton Miami Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Miami Beach Hotel Miami Beach
4 Points By Sheraton Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton
Hotel Style:
#69 On the Beach Hotel in Miami Beach

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