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Blue Moon Hotel - Autograph Collection

4.0 of 5 944 Collins Avenue, Miami Beach, FL 33139
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Blue Moon Hotel - Autograph Collection
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Blue Moon Hotel - Autograph Collection
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988 reviews from our community

Traveler rating
    324
    428
    121
    71
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kent, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Reception staff disinterested and cold. Room (236 ) very small and looks onto an alley. Alternative room viewed and no different. Is this worth £315 for ROOM ONLY ........ DEFINITELY NOT! Sorry BA and Autograph, I'm really not impressed.

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Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to write your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the staff not providing the upmost guest experience. We have shared your feedback with the appropriate hotel... More 

Miami, Florida
Top Contributor
51 reviews 51 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We checked in early (11:30 am) and didn't expect our room to be ready. We were told they would call us when it was and we could pick up our keys. Nobody called. When we returned to the hotel about 4:00 pm, there was a lot of confusion, and it was clear that our room had been given to someone... More 

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Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The rooms are small but relatively modern and the staff was very helpful and friendly. Cleaning was ok, but there are signs of wear and old stains etc. However, I had a room towards collins av. and it´s incredibly noisy! Contruction work in the morning, and party noice and/or loud cars half night. Replacing the windows or putting in a... More 

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Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your review. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by the outside... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not the most impressive 4-star hotel you can find, but the staff was fantastic. We've never met such helpful, friendly, staff. Look for Zor, Juan and Carlos to satisfy all your needs! Don't book room 201 -- it's tiny compared to most of the others.

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1 review
5 of 5 stars Reviewed 1 week ago

Your entire staff was excellent , whoever is training those folks is doing a great job! In particular Juan and Zorr went over and above the call of duty. Zorr said " don't worry sir, I'm here for you", and he was. Juan had an equal enthusiasm, saying " take your shoes off, your home now". Whatever we needed ,... More 

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Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Indeed, Juan and Zorr display true and honest hospitality, furthermore they enjoy their interaction with our guests (you). I am proud to be associated with them and encourage others to follow their lead. Thank you for sharing your comments, and hope to see you on your next visit to South Beach! Carlos Sarmiento More 

Coos Bay, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at Blue Moon for 3 days prior to a cruise. Our first impression of the hotel was Juan's greeting our cab. He was warm and exuberant and made our stay a pleasure. Things are understated there--we didn't realize there was a restaurant until our second day or that there was a lovely pool and patio until our last.... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Thank you for taking the time and share your observations with us, I do apologize as you were not informed of all the amenities the hotel has to offer. I am grateful to be working with Juan, he enjoys authentic hospitality, he is committed to our guest satisfaction and wants to make sure the arrival experience is fast and efficient.... More 

Orwigsburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This Marriott property boutique hotel is perfectly situated on the busy Collins Ave and 1 block off of South Beach. The staff was very friendly and eager to satisfy your needs. We did score this property lower because while the room was clean the beds were hard and the air conditioner was extremely loud and woke us every time it... More 

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Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Blue Moon, Autograph Collection. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

stayed in south beach miami for a couple days chose Blue Moon and wasn't disappointed Great location great WIFI so we could work and great service Alfredo the bellman was awesome. He took very good. Care of us at check in as well as check out. He remember our room number when we told him we need to get our... More 

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Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

We are delighted you found the accommodations and specially the service from our associates (Alfredo and April) meeting and exceeding your expectations. Thank you for taking the moment to write your comments and truly hope to see you in your next trip to South beach. I will share your thoughts with Alfredo and April. Best Regards, Carlos sarmiento More 

Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Only spent 3 days in Miami, and basically only slept in the hotel, so hardly a stress test of the facilities! Certainly first impressions of the room itself were very good, tidy, stylish, good facilities, and a very well chosen radio station playing as we walked in. Straight away we felt as if we were inhabitants in our own apartment.... More 

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Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

great service and staff, but not on the beach and a very small pool only 400 sq foot If you are out and about all day ok but you pay a premium for this location. I just think the whole south beach Vibe was nice but this hotel was overpriced Parking expensive, had to rent beach chairs from concession, was... More 

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Additional Information about Blue Moon Hotel - Autograph Collection

Address: 944 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Blue Moon Hotel - Autograph Collection 4*
Number of rooms: 75
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Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon
Hotel Style:
#26 Business Hotel in Miami Beach
#38 Luxury Hotel in Miami Beach
#44 On the Beach Hotel in Miami Beach
#46 Romantic Hotel in Miami Beach
#52 Family Hotel in Miami Beach

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