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Blue Moon Hotel - Autograph Collection

4.0 of 5 944 Collins Avenue, Miami Beach, FL 33139
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Blue Moon Hotel - Autograph Collection
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Blue Moon Hotel - Autograph Collection
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991 reviews from our community

Traveler rating
    325
    429
    122
    71
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

Same to the hotel in January for a conference that was being held at a hotel in downtown Miami. Not having a car I wanted to stay on South Beach...which was the right call. I arrived at 1pm from a 16-hour flight from the Middle East. The hotel was able to set me up with a room so I could... More 

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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

My daughter and I spent 4 nights here and the location is perfect, one block from the beach and on Collins Ave which is filled with shops. No need for a car here - you can walk everywhere. The staff was friendly and helpful, especially Alfredo who greeted us each day and really made us feel at home (always offering... More 

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Top Contributor
65 reviews 65 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel could really be a gem. Situated in the middle of the Art Deco area in Miami Beach in a nice building. OK rooms and a lot of really nice employees like Alfredo. What makes the stay disappointing is the treatment you get from some of the reception staff. Uninterested, not service minded and acting as if the customers... More 

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Kent, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Reception staff disinterested and cold. Room (236 ) very small and looks onto an alley. Alternative room viewed and no different. Is this worth £315 for ROOM ONLY ........ DEFINITELY NOT! Sorry BA and Autograph, I'm really not impressed.

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to write your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the staff not providing the upmost guest experience. We have shared your feedback with the appropriate hotel... More 

Miami, Florida
Top Contributor
51 reviews 51 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We checked in early (11:30 am) and didn't expect our room to be ready. We were told they would call us when it was and we could pick up our keys. Nobody called. When we returned to the hotel about 4:00 pm, there was a lot of confusion, and it was clear that our room had been given to someone... More 

Was this review helpful? Yes 1
Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are small but relatively modern and the staff was very helpful and friendly. Cleaning was ok, but there are signs of wear and old stains etc. However, I had a room towards collins av. and it´s incredibly noisy! Contruction work in the morning, and party noice and/or loud cars half night. Replacing the windows or putting in a... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your review. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance caused by the outside... More 

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Not the most impressive 4-star hotel you can find, but the staff was fantastic. We've never met such helpful, friendly, staff. Look for Zor, Juan and Carlos to satisfy all your needs! Don't book room 201 -- it's tiny compared to most of the others.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Your entire staff was excellent , whoever is training those folks is doing a great job! In particular Juan and Zorr went over and above the call of duty. Zorr said " don't worry sir, I'm here for you", and he was. Juan had an equal enthusiasm, saying " take your shoes off, your home now". Whatever we needed ,... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Indeed, Juan and Zorr display true and honest hospitality, furthermore they enjoy their interaction with our guests (you). I am proud to be associated with them and encourage others to follow their lead. Thank you for sharing your comments, and hope to see you on your next visit to South Beach! Carlos Sarmiento More 

Coos Bay, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Blue Moon for 3 days prior to a cruise. Our first impression of the hotel was Juan's greeting our cab. He was warm and exuberant and made our stay a pleasure. Things are understated there--we didn't realize there was a restaurant until our second day or that there was a lovely pool and patio until our last.... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Thank you for taking the time and share your observations with us, I do apologize as you were not informed of all the amenities the hotel has to offer. I am grateful to be working with Juan, he enjoys authentic hospitality, he is committed to our guest satisfaction and wants to make sure the arrival experience is fast and efficient.... More 

Orwigsburg, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Marriott property boutique hotel is perfectly situated on the busy Collins Ave and 1 block off of South Beach. The staff was very friendly and eager to satisfy your needs. We did score this property lower because while the room was clean the beds were hard and the air conditioner was extremely loud and woke us every time it... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Blue Moon, Autograph Collection. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for... More 

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Additional Information about Blue Moon Hotel - Autograph Collection

Address: 944 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Blue Moon Hotel - Autograph Collection 4*
Number of rooms: 75
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Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon
Hotel Style:
#25 Business Hotel in Miami Beach
#38 Luxury Hotel in Miami Beach
#44 On the Beach Hotel in Miami Beach
#45 Romantic Hotel in Miami Beach
#47 Family Hotel in Miami Beach

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