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Blue Moon Hotel - Autograph Collection

4.0 of 5 944 Collins Avenue, Miami Beach, FL 33139
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Certificate of Excellence 2014
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Blue Moon Hotel - Autograph Collection
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1,012 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Suffield, Connecticut
1 review
4 of 5 stars NEW

I have to admit we werevery skeptical when we booked this hotel , however once we arrive we were pleasantly surprise and impressed . Great location and nice clean rooms for the price and the staff especially Juan was very , very attentative. My Husband said that Juan should be consider for a management position his attitude and the way... More 

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1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Blue Moon Hotel was really amazing. Upon checking in, Roberta was so sweet and helped us change rooms because we brought another guest and needed another bed. She had no hesitation in accommodating us and was so courteous. The valet, Jorge was great. He took great care with our vehicle and was also very friendly. Frank... More 

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Atlanta, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel, very conveniently located in the heart of South Beach, 2 blocks from the beach. The Art Deco walking tour originates less than 2 blocks away. A nice walk will get you to Lincoln Road and Espanola Way for excellent dining and shopping. The rooms are on the small side, but very comfortable and well appointed with... More 

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Sarasota, Florida
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Our visit to South Beach was in the height of the tourist season. This Autograph Collection hotel affiliated with Marriott on Collins Ave. was very convenient to all of the action in South Beach, being centrally located. Most of the area was within easy walking distance. The staff was very friendly and accommodating. The hotel is a refurbished Art Deco... More 

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Pembroke Pines, Florida, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

First like to Say Im a Marriott Platinum Premier. I travel around the world and have not posted negatively on any hotel, until now. I stayed at the hotel and was treated to a rats in the walls above the bed/Shower. They started at 4:00 am and didnt stop all morning. I wasnt going to get up at 4:00 Am... More 

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

As a platinum Marriott member, the Blue Moon met our expectations. They have a very friendly staff that worked hard to make our stay great. Expect a boutique in South Beach to have smaller rooms and to take a few minutes longer at each point in the process but still very efficient. This hotel is in an excellent location. Tons... More 

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Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for sharing your experience at the Blue Moon Hotel, Autograph Collection through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes, this hotel has small rooms. Yes, the structure is aged...But! Having stayed in many large hotels, resorts and fancy facilities in many vacation areas, this place and staff where a breath of fresh air. From the front desk to housekeeping to wait staff, all were a joy! The front patio was a very relaxing place to gather as well... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for taking the time to share your recent experience at the Blue Moon, Autograph Collection with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to... More 

San Diego, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Wow, cannot say enough about the service. Management has a gold mine of talent on board. The friendlinss, sincerity, personality, and knowledge or the entire staff blew our minds. We have traveled the world over several times, and are a Marriott Platinum Elite members. Our experiences caused a little apprehension about such a small property upon check in. However the... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear guest, Thank you for sharing your experience at the Blue Moon Hotel, Autograph Collection. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is terrible. Just terrible. The building is old. You have to MANUALLY open and close the elevator doors because the building hasn't been renovated in a few decades. Because of the misleading room assignments, we thought our room would have two beds. Unfortunately, it only had one queen bed. And of course, they didn't have cots or other... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Blue Moon Hotel, Autograph Collection with us. As a valued guest I was disappointed to hear about your experience in our hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We have shared your... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Despite waiting 4 hours for our room it could not be ready hours after they should have been ready. Reception does not know how to handle this. Seems like lack of management in general. Lobby, location is quite OK but without a room on time it does not really matter?

Was this review helpful? Yes
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to write your review. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the staff not providing the upmost guest experience. Your valued feedback highlighted a number of areas for... More 

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Additional Information about Blue Moon Hotel - Autograph Collection

Address: 944 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Blue Moon Hotel - Autograph Collection 4*
Number of rooms: 75
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Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon
Hotel Style:
#34 Business Hotel in Miami Beach
#41 Luxury Hotel in Miami Beach
#47 On the Beach Hotel in Miami Beach
#48 Romantic Hotel in Miami Beach
#52 Family Hotel in Miami Beach

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