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Blue Moon Hotel - Autograph Collection

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944 Collins Avenue, Miami Beach, FL 33139
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Blue Moon Hotel - Autograph Collection
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Blue Moon Hotel - Autograph Collection
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1,032 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kentucky
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Visiting this hotel for the first time, we were extremely pleased overall with the cleanliness, the hotel room, all amenities and most of the staff. We loved being able to walk out the door and be in a great location for walking to the beach, going shopping or eating at a variety of restaurants. The only point for not giving... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Dear Mp473southbeach, Thank you for taking the time to share your recent experience at the Blue Moon Hotel, Autograph Collection with us. As a valued customer, was disappointed to hear about your experience in our dining outlet. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent 3 days on South Beach and stayed here. The front desk accommodated my early check in request by 3 hours (1 pm vs 4 pm standard). We got a king suite at a great rate much cheaper than the hotels along Collins. While this hotel isn't on oceans, it's block away without the noise and steps away from Mangoes,... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Good morning, Thank you for taking the time and sharing your thoughts with us. I am glad to read Zorr provided attentive and friendly service, indeed He is a magnificent associate, one who truly cares for his guest, and enjoys the interaction, conversations while making sure you are well attended to. CONGRATULATIONs on the upcoming new addition to the family!... More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is very well located, one block away from the beach... There are great bars and restaurants around, lots to do and see. The staff is very friendly and helpful, the hotel bar is great and breakfast is good! There's a small pool in the back which is very relaxing and private for the guests!

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Good morning, Thank you for taking the time and sharing your observations. We are truly glad you enjoyed our product and services and trust will come back to us on your next visit to South Beach. Best regards, Carlos More 

Amherst, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Blue Moon is a charming, Art Deco-style boutique hotel just a short walk to the beach and Ocean Drive where there are many restaurants and nightlife. The pool is very small so for families with young children it may not be the best choice. The rooms are small but have a walk-in closet and beautiful, large shower. The beds... More 

Was this review helpful? Yes
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Good morning, Thank you for your taking the time and sharing your comments, they are very much appreciated. We are glad you enjoyed our product and services, specially Alfredo who in fact is a wonderful associate. I have shared your observations with him, need less to say he was delighted. Best regards, Carlos More 

Boston
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay - this is a low key, chill type of place which I really enjoyed. The rooms - as the case with many of the art deco properties - were small, but very tastefully decorated. Decor was modern and sleek. They made the most of the space. Don't expect any real views, but being on the... More 

Was this review helpful? Yes 3
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

CJohn1625, It is wonderful to hear you had a great stay at the Blue Moon Hotel. Your feedback has been shared with our team to motivate them to continuously provide excellent customer service. We thank you for staying with us and hope to see you again next time you travel to Miami Beach. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was one of the best boutique hotels I've ever stayed at. The decor was fabulous and the service was outstanding. The manager, Carlos, was very attentive and Alfredo seemed to be everywhere...Opening the old elevator doors, opening doors to the courtyard and bringing cold water when needed. He did EVERYTHING with a smile. I will definitely be back and... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Thank you for taking the time and sharing your thoughts with all of us. Alfredo was delighted to hear your comments, he is everywhere and always willing to assist in any way he can. A TRUE ambassador of genuine hospitality!! Also thank you about your comments directed to me, I simply enjoy having guest in my home...your home!! Best Regards, More 

Hamilton, Bermuda
Top Contributor
236 reviews 236 reviews
10 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed staying at this hotel in South Beach. The location is perfect and easily accessible to Ocean Drive. Service is excellent and very friendly. While we were there we valeted our car because it was so easy to walk everywhere. When it was time to leave though and get our car it took forever. That is my only... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Thank you for sharing your thoughts with us. I am glad you found the overall facilities and services to your satisfaction. I do apologize about the delay in getting your vehicle when requested. Your comments are of tremendous value and much appreciated. Have a great week!! Carlos Sarmiento More 

Dublin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm writing this review because I'm having lots of trouble getting in contact with you guys. I've emailed twice without response, I've tweeted without response and I've called only to be told they cannot find my reservation either by name or contact info(booking made via kayak). The manager seems to post here a lot so maybe I can get some... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Welcome Mr. OFlanagan, Thank you for your email and my sincere apologies for the delayed response. Yes, we have a crib which we can have sent to your room upon your arrival. The Because this is your third attempt trying to reach us, I will be happy to have the champagne and strawberries sent to you complimentary. If there is... More 

Palm Beach Gardens, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel about 6 years ago and enjoyed my stay back then. Since returning last week for my second stay, it has been updated and redone and I give it 5 stars. The staff was so friendly ( which is sometimes hard to come by in Miami Beach) and helpful. The decor was well done and room... More 

Was this review helpful? Yes 2
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

Welcome back after 6 years, we are delighted you have found our new look to your satisfaction. We still have improvements to the building coming up in the near future in order to enhance further your experience. Have a great rest of the week and hope to see you very soon! Carlos Sarmiento More 

Livingston, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recently had an opportunity to stay at this hotel and we were extremely happy. The people are very attentive, friendly people that always made sure we were well taken care of. The atmosphere is beautiful and well taken care of. We enjoyed our time at the bar with Daniel who mixed lots of fun drinks and made sure we... More 

Was this review helpful? Yes 1
Carlos_S185, General Manager at Blue Moon Hotel - Autograph Collection, responded to this review

I am delighted with your comments and glad you had a wonderful experience while at the Blue Moon. Indeed, Daniel is a fun and energetic associate, one who truly cares for the guest satisfaction. We are fortunate to be working with him. Have a safe weekend and will see you in your next visit to South Beach! Carlos Sarmiento More 

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