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Riviera Hotel & Suites South Beach

cormer: 2000 Liberty Avenue, 318 20th Street, Miami Beach, FL 33139
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Riviera Hotel & Suites South Beach
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Riviera Hotel & Suites South Beach
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1,222 reviews from our community

Traveler rating
    541
    313
    174
    86
    108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at this amazing Hotel and the staff was pretty amazing Amaury Guzman was very helpful. He even carried my bag all the way into my room which was something I don't usually ask for cause I'm a guy who works out. What he didn't know is that I was dealing with an injury on my ribs and back.... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Arshineka & Jairo at the front desk made us feel welcomed from the moment we arrived.Check was smooth & easy.Our bell person Amaury was very helpful with our many bags. Best part was our presidential suite. Will definitely stay here again.

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

What a splendid review kyriaTenille!!! It;s great to read that you enjoyed the time you spent with us here at Riviera! Our team all work hard to ensure that everyone is provided with the best service! I will make sure that Arshineka, Jairo and Amaury are aware of your kind praise! Come back soon! Katrine More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent Hotel, definitely a 4 star rating if you ask me. This place is amazing, I want to complement the staff that did everything to make me feel extremely comfortable during my stay, honestly the staff at the Riviera made me feel like a VIP. I want to personally point out Alicia, Jairo, Amaury and Emmanuel for making sure I... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Emmanuelsvs, thank you for this absolutely beautiful review! Thank you as well for your kind words regarding our superstars Alicia, Jairo, Amaury, and Emmanuel! You said it best - they are truly the epitome of good service and spirit and we are beyond lucky to have them on our team. I sincerely appreciate that you took the time to recognize... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Alicia and the concierge staff were fantastic. The bedding was incredibly comfortable, the room was spotless. The food at Moreno's was very good and reasonably priced for south beach. Overall, probably south beach group's best all around hotel.

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Tim Mullray, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. We truly appreciate the insanely kind words and hope to see you and yours back here soon! Katrine More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 6 days ago NEW

my husband and i went to south beach for our anniversary and we stayed at the Riviera hotel, its was the best. The staff was very nice and help me a lot specially front desk Arlene and Yolanda was excellent and also concierge Pedro help with direction and tours. Abraham was great with the valet parking he was always on... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hat’s off to you too, sofi_love85! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Arlene, Yolanda, Pedro, Abraham, Martha, Nelly and Carlos by name. It is great to know that the genuine care that you felt from our team... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

This crew was great. Everyone was so nice and helpful. Food and drinks are a little expensive but it's miami and they give you free happy hour from 7-8pm so I can't complain. Amaury was the best bell person ever and has the best smile! Thanks guys for a great stay.

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

What a fabulous review Samarenyi!!! Thank you for sharing your lovely feedback with us!! We are stoked that you had such a great time here at Riviera! I see that you were able to take advantage of the lovely cocktail hour from 7-8PM! Amaury is wonderful and all of our future guests seem to think so as well! I will... More 

bad homburg
Top Contributor
82 reviews 82 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

and you dont care that you have a unfriendly reception, pay 35 Dollar for your car, have loud Music, loud noises all night long, have a room which is not renovated, have Internet which is not really working in your room, then this is your place

Was this review helpful? Yes 2
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello there misterxm, Thank you for sharing your honest feedback with us, and all of our future guests! I am terribly sorry that your time spent with us was not a 5 star one! You were staying with us during Winter Music Conference, which is one of the biggest music conferences. It clearly stated this on our site, for all... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I stayed at Riviera Hotel and Suites after paying 3 times as much at the Royal Palm Miami. The first thing we noticed was the effort the staff put in to make everyone feel welcome right away. We were told about the free happy hour and free shuttle service to the airport (both of which we used... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Vueve D, you are a dream! Thank you so much for this amazing review! I am so glad to read that you enjoyed all aspects of your stay with us and can’t wait for the opportunity to do it all again. I will make sure that Amaury is aware of your kind praise! We truly appreciate the insanely kind words... More 

Boston, Massachusetts
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are very clean, modern with a great South Beach vibe. There are 2 different buildings, I stayed at the one with Moreno's bar in the courtyard. The hotel has a great location and loved the passes for the reserved beach chairs. There is a lovely room deck pool with attendant. The only negative is Moreno's play's live music... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

You like us! You really like us! JaniceTraveler, thank you for making our day with your spectacular 5 star review. We adore having the chance to take care of new visitors like you and can’t wait to do it again! Please email me directly, and let me know when you are set to return. I would love to take care... More 

Chippenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is ok. Just that. Not marvellous. Not amazing. Just ok. A costly ok. And a noisy one for that. What you see on the web is not what you end up paying. With "resort fees" etc which they advertise as "free shuttle, free wifi, and the free happy hour" is what you actually pay within your resort fees.... More 

Was this review helpful? Yes
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

janasonia2015 your review is everything to us! It pains us to read that your time spent here at Riviera was not a 5 star one! I am terribly sorry that you experienced a lot of noise here. We do have full time security here, along with security cameras along the enter premises. I am glad that we were finally able... More 

Hotel Review Summarization

What travelers say

  • Pool area(14)
  • Happy Hour(8)
  • Continental breakfast(4)
  • Friendly and helpful(4)
  • Very dark(3)
  • Sister hotel(3)
  • Valet parking(3)
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The Hotel (85)
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Two Queens are Better than One (47)

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