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Mondrian South Beach Hotel

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1100 West Ave, South Beach, Miami Beach, FL 33139
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1 room 1 guest
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Mondrian South Beach Hotel
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2,163 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Room felt cold and dirty, hall ways were dark and a strange smell. Bell boys were top notch and very helpful, bar area was great and the pool area was clean and very inviting. Location was only a 15 min walk to the main shopping area which was very fun and only 20min from airport (fixed rate of $35 in... More 

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Miami, Florida
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have booked 2 rooms at the Mondrian, it was a surprise (7 days and 5 days ). It was a pretty challenging booking as a mediator i prepaid the whole trip and needed my guests to switch credit card for their extras. It was complicated and some difficulties occur but Omar Thomas at the reception saved the day! 5... More 

Was this review helpful? Yes
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you so much. We're glad that Omar was able to sort everything out. He's an old pro and his efforts are indicative that we are all here to do whatever is possible (legal and ethical!) to ensure your satisfaction. We hope to welcome you back again soon. Best regards, Ellis More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In a nutshell- this hotel surpassed my expectations. Always been a fan of the Morgans Group of Hotels- one of my fav is the the Mondrian in Los Angeles which was my spot to go to every weekend while living in LA. The South Beach crew especially Brandon, Jack, and the lady from reservation (wish i can remember her name-... More 

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Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Dear Melanie, Thank you so much! It's always great hearing from our fans. We are truly grateful for your loyalty Morgans as well. You and your chis are welcome anytime! Thank you for your nice comments. Do let us know when you are coming back as we would love to repeat success. Best regards, Ellis More 

Coral Gables, Florida
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the mondrian 3 weeks ago. I was completely overwhelmed with the service i received. The valet manager waldo curtis, from the moment i pulled up to the ramp he genuinely made me feel like i was pulling into my own driveway. He escorted me to the front desk and left me in good care with natia dominguez.... More 

Was this review helpful? Yes
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you for your recent visit and this kind review. Armando and Waldo are excellent examples of the promised Mondrian Experience, ensuring a friendly, attentive and gracious interaction with every guest. We do hope you will join us again soon. Best regards, Ellis More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

My wife Yolanda and I recently (7-11 Aug) spent a few days at your hotel and were absolutely blown away by the staff and accommodations. We had a fantastic view from the 10th floor which Jack helped us to switch over too from the 15th after we requested a room with a better view. He was warm, kind and efficient.... More 

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Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you so much. We are happy you enjoyed the service our amazing staff provided to you and your wife. Our General Manger has commended Jack for his efforts in ensuring your expectations were exceeded. We look forward to your upcoming visit. Best regards, Ellis More 

Belgrade, Serbia
1 review
5 of 5 stars Reviewed 5 days ago NEW

Ive had a great timer at the hotel it was amazing, employes were amazing... The most impressing was the guy from the front desk named Omar i think... Very pleasant and professional... Also the valet guy Dwight... The property is beautiful and the facilities are well maintained... Cant wait to be back...

Was this review helpful? Yes
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you for this kind review and for your visit. Our Bay View rooms are indeed phenomenal. Thank you for mentioning the excellent service we provide. We hope you will join us again soon. More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent! Thanks to all Mondrian staff, specially front desk agents and valet parking manager who was courteous and very helpful :) Great place for families, couples and the pool parties are THE best! Will definitely come back!

Was this review helpful? Yes
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you so much for visiting us and for sharing your experience with us. We have put forth a great effort this year with our service and are delighted you received as such. Please join us again. Best regards, Ellis More 

Miami, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

My stay at the Mondrian was one of the most excellent experience I've had in a long time Starting from Valet to check in Dwight was great from valet and I can't say enough about Omar at the front desk and Robert was a wonderful as well. My overall stay was breath taking I will return for another visit.

Was this review helpful? Yes
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you so much. We are grateful for your recommendation; our General Manager has commended Omar, Robert and Dwight for their efforts in delivering a unique guest experience to you. We hope you will join us again soon. Best regards, Ellis More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had a wonderful stay at Mondrian South Beach. Had a 1 bedroom apartment with balcony. huge room. great staff. The staff at Mondrian was perfect. Like to specially THANK Omar Thomas, Robert Munn and Armando Cerda. These guys made me feel like i was at home.

Was this review helpful? Yes 1
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Thank you so much for your visit. We are so glad you enjoyed our spacious and comfortable rooms; and are most proud of the level of service you received from our Front Desk team. Omar has done a phenomenal job of leading our Front of House team to new levels of service; we are delighted you found this to be... More 

Melbourne, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Mondrian for 5 nights during our honeymoon. We arrived late at night and we were very pleased with our genuine welcome by staff. Roberto discussed a better room might be available in The morning and for us to check with him to potentially change us. We mentioned it was our honeymoon and we... More 

Was this review helpful? Yes 1
Ellis v, Guest Relations Manager at Mondrian South Beach Hotel, responded to this review

Dear Lauren, Thank you for your recent visit to Mondrian. We're glad the Robert made a favorable impression upon you when you arrived and also that you enjoyed your pool experience. We sincerely apologize for the issue you experienced with Housekeeping. This should never have happened. I will message you directly through this site to confirm details of your stay... More 

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