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W South Beach

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2201 Collins Avenue, Miami Beach, FL 33139
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1 room 1 guest
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W South Beach
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2,267 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W South Beach
See the most recent reviews
1 review
4 of 5 stars Reviewed July 10, 2014

A friend booked the W for me for my birthday. It was a great gift until a few of the staff members treated my party as if we were a bother and didn't belong there. The bartenders were great and a ton of fun, the waffles are the best ever. Other than that I had a great time.

Was this review helpful? Yes
Stephanie D, Manager at W South Beach, responded to this review

Thank you for sharing your experience. I'm sorry to hear that the service you experienced was not up to par. I can assure you that we greatly value each and every one of our guests, especially those celebrating a special occasion with us. Please don't hesitate to reach out to me directly should you decide to visit us again, as... More 

Providenciales
2 reviews
5 of 5 stars Reviewed July 9, 2014

Definitely one of the major resorts with the best service, rooms, restaurants and atmosphere on South Beach, it is difficult and rare to get it right at South Beach, but the W Hotel definitely has found the formula to ensure that guests have a memorable experience, I had an amazing stay at all levels, great value for money, I can... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 9, 2014

I stayed at the W Hotel last summer and have been meaning to write a review. I had an amazing time. Everything from the suite, the beach, the pool, the restaurants, bars, club and the service and staff was top notch! I would absolutely recommend this hotel and am looking forward to returning very soon.

Was this review helpful? Yes
Stephanie D, Manager at W South Beach, responded to this review

Thank you for your fantastic review! Since your last visit, we've added some incredible new programming. We hope you can join us the first Thursday of every month for W SpeakerBox, our new live music series at Living Room Bar. We'd love to have you! Best, Stephanie Dunn stephanie.dunn@whotels.com More 

Lafayette, Louisiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 9, 2014

Stayed here after a week at the Fontainebleau and it was like night and day. Much more classy & intimate at the W. Amazing views, beautiful room, great service & I very much preferred the atmosphere around the pool here. Loved it and will definitley return!

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed July 9, 2014

A fun stylish hotel with super friendly staff (everyone, top to bottom) We felt very welcome right from the get-go. We had great service on the beach and poolside. There was lots of checking in to see if we needed anything. Our room was really comfortable and at least twice the size of other rooms we priced out at other... More 

Was this review helpful? Yes
Stephanie D, Manager at W South Beach, responded to this review

Happy to hear you took note of our room size! We're proud to feature some of the largest guest rooms in South Beach, and are so glad you were able to stretch out and enjoy your private balcony. We'll be here next time you need a weekend of lazy luxury. Best, Stephanie Dunn stephanie.dunn@whotels.com More 

Dubai, United Arab Emirates
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 9, 2014

Centrally located in South Beach, the hotel is actually quite close and easily accesible to Miami International Airport. If you want to stay away from all the heavy traffic but still see the city the location is ideal. The W Private beach is a big bonus. The rooms are in typical W style always WOW-esque. We took the Fabulous Studio... More 

Was this review helpful? Yes
Stephanie D, Manager at W South Beach, responded to this review

Our location is certainly ideal - our own little paradise just steps away from the action - and we're so pleased to hear that you made the most of our unique escape. We cannot wait to have you back. Best, Stephanie Dunn stephanie.dunn@whotels.com More 

Toronto, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

A luxuriously, stylish vacation means attention to detail from the moment you walk through the door, to all amenities, including room stylists (thank you Stella Vezzoso) and beach experience (Aaron Ivy and Jesse Schneider). Aaron Ivy with Beach Service was absolutely professional, attentive, caring and consistently went over and above to make us feel at home. I've been to over... More 

Was this review helpful? Yes 1
Stephanie D, Manager at W South Beach, responded to this review

We love being your home away from home, and can't wait to share your compliments with our Talent who made your stay with us a special experience. We look forward to seeing you again very soon! Until then, Stephanie Dunn stephanie.dunn@whotels.com More 

Doral
1 review
5 of 5 stars Reviewed July 6, 2014

Our stay was outstanding, everything from the staff to the room was perfect. Put of all the people we came into contact with, Felix, our room service service was the best. Very friendly and professional.

Was this review helpful? Yes
Stephanie D, Manager at W South Beach, responded to this review

This is what we love to hear. We appreciate you taking the time to leave your wonderful review, and are very much looking forward to welcoming you back. Until next time, Stephanie Dunn stephanie.dunn@whotels.com More 

Chattanooga, Tennessee
Level Contributor
7 reviews
5 of 5 stars Reviewed July 5, 2014

The adjacent hotel is undergoing renovation (used to be a Gansevoort, then Perry, now it will be a 1Hotel). Anyhow, on the North side of the W there is a generator running which about drove my wife crazy. (despite the fact that we were on the 15th floor). It was noisy enough that sitting out on the deck was not... More 

Was this review helpful? Yes
Stephanie D, Manager at W South Beach, responded to this review

Thank you for your understanding. As we're keeping a close eye on our neighbor's progress, we're happy to go above and beyond to provide whatever you may need to make your stay the best it can be. We can't wait to see you again soon! Best, Stephanie Dunn stephanie.dunn@whotels.com More 

Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2014

We spent the day at the W,s beach. The service provided by Aaron Ivy was excellent. He was very attentive and personable. Service was fast, drinks and food were perfect. He was willing to whatever we needed. Going out today too and definitely asking for him!

Was this review helpful? Yes 2
Stephanie D, Manager at W South Beach, responded to this review

It sounds like you had the perfect day at the beach! We loved having you, and were happy to provide whatever/whenever for a day of much-needed R&R. Best, Stephanie Dunn stephanie.dunn@whotels.com More 

Hotel Review Summarization

What travelers say

  • Pool area(16)
  • Very nice(16)
  • Room service(10)
  • Oasis Suite(5)
  • Bliss spa(4)
  • Lounge chair(3)
  • Ocean drive(3)
  • Lincoln road(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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