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W South Beach

4.5 of 5 2201 Collins Avenue, Miami Beach, FL 33139
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#24 of 201 Hotels in Miami Beach
1,509 Reviews 4 of 5 stars
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W South Beach
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W South Beach
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1,509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W South Beach
See the most recent reviews
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 16, 2012

I recently visited this hotel for a girls weekend in South Beach over the fourth of July holiday. This was my second visit to the hotel and after having a positive experience 2 years prior, I decided that it would be the perfect place to get away for a long weekend...boy was I wrong! First let me mention that I... More

Was this review helpful? Yes 4
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. I am saddened to learn that your stay with us was less than perfect, and we truly appreciate you taking the time to provide a detailed account of your experience, as we will use your review for our future employee trainings to ensure that future guests do not have... More

New York City, New York
Top Contributor
58 reviews 58 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 15, 2012

I chose to stay at this W primarily for its location. If you like nice sized rooms with fabulous Bliss products, steps to the beach, and near all that south beach offers this is a great place to stay! Almost everything costs extra here but sometimes you just need to treat yourself! The only disappointment I had was in the... More

Was this review helpful? Yes 1
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. Sounds like you had a lovely visit, and we are so happy! Can't wait to welcome you back! Best, W SoBe GM More

New York City, New York
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed August 14, 2012

Checked in by a rude clerk. We immediately noted the following cleanliness problems: nail clippings, human hair, and dried semen on the couch. Clerk told us to wait in room while they cleaned. This wait made us miss our dinner at soho house. Cleaners never came. Wifi and mobile did not work. Manager not available so I called SPG who... More

Was this review helpful? Yes 3
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, I am apallaed to read about your experience at W South Beach and the deplorable condition your room was in upon arrival. Please contact me at gm.wsobe@whotels.com to discuss your experience further. Best, W SoBe GM More

Geneva
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 12, 2012

Stayed at this hotel with my 2 year old and husband during summer for a week. The hotel is not child/ family friendly. I will not go back with children. We had a suite on the fifth floor, the view is blocked. The cleaning staff do not clean, remove any used plates etc. And if they do remove it they... More

Was this review helpful? Yes 2
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. I am sorry to learn that you did not enjoy your stay with your family and that you will not be bringing your 2 year old child back to our hotel. We welcome and embrace individuals of all ages, and I am sorry that your stay was less than... More

Toronto, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 7, 2012

We stayed at the W on one of our annual summer getaways end of July 2012. We have visited the hotel before and heard from other people that it was a great place to stay and the service was impeccable. We were a little disappointed to find out that the hotel was booked for the swimwear shows and previews for... More

Was this review helpful? Yes 2
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. I am sorry that our hotel did not provide you with our signature "whatever, whenever" service that W Hotels are popular for. Thank you for sharing your feedback, and we will use your experience for quality control and improvements for future guests. Best, W SoBe GM More

Laurel, Maryland
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 7, 2012

You just have to love "W" properties. This was no exception. I stayed at this hotel for two days for a quick birthday getaway weekend. The hotel is amazing. Extremely sexy vibe, very, very clean and organized EXCEPT for the Front Desk. I don't know if it is standard for hotels to do this these days but it just felt... More

Was this review helpful? Yes 1
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. I am glad that you had a good stay over all and that Gaby was able to assist with getting your room ready for you. We definitely grant our valued SPG guests an early check in/late check out if it is available based on the hotel's occupancy. We hope... More

PA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2012

Came to visit Miami for the WMC and wanted to post my experience. What can I say, we traveled on Starwood points during a high-traffic time and were treated like royalty. We were given an upgrade and a complimentary bottle of champagne upon check-in. Given free admission to the club. Service by the pool was excellent. The room and overall... More

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, So happy you had a great visit during WMC! We hope to welcome you back again with us for next year's WMC Events! Best, W SoBe GM More

ORMOND BEACH
Contributor
19 reviews 19 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2012

Beautiful room with a wonderful VIEW! Huge bathroom, very clean. Great service and perfect location. We spent one night only and we didn't have the chance to stay at the pool or enjoying the spa. I will definitely go back. We stayed on the PH floor. We had dinner at Mr Chow, right in the hotel. Great food, a little... More

Was this review helpful? Yes 1
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest! Thanks so much for the great review! You must come back and visit us for a longer period of time so you can experience the "full effect" of what W South Beach has to offer! Best, W SoBe GM More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2012

Stayed here for 5nts in sept 2009 (2 mths aver it first opened). I used my spy for entire stay, as I was plat member got upgraded to a sanctuary suite. Room : It was amazing, had a lounge kitchen and dining area, a balcony, a 42' plasma tv and Bose sound system, in master bedroom had own balcony, large... More

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, What a lovely experience! I am so happy you had a great time with us! We hope to welcome you back soon! Best, W SoBe GM More

Celebration, Fl
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2012

Overall the W hotel is quite spectacular, very friendly staff .We have stayed 5-6 times in past 2 years, some for business & some for leisure. Only thing I would have to point out would be inconsistency in room cleanliness. The last time we stayed , we started at 6th floor, suite was being beautifully cleaned & stocked. Unfortunately, while... More

Was this review helpful? Yes 1
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor. I am delighted that you have visited with us on more than one occasion, and we thank you for your continued patronage and support! I am sorry, though, that the housekeeping services were not up to par in the higher floors vs. the lower floors. I have discussed your... More

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Hotel Summarization (Beta)

What travelers say

  • Pool area(20)
  • Very nice(18)
  • Room service(11)
  • Oasis Suite(7)
  • Bliss spa(5)
  • Lincoln road(5)
  • Ocean drive(4)
  • Lounge chair(4)

Additional Information about W South Beach

Address: 2201 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — W South Beach 4.5*
Reservation Options:
TripAdvisor is proud to partner with Starwood, Priceline, Prestigia and Otel so you can book your W South Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w South Beach Hotel Miami Beach
w Hotels Miami Beach
w Hotel Miami Beach

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