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W South Beach

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2201 Collins Avenue, Miami Beach, FL 33139
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W South Beach
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2,199 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for W South Beach
See the most recent reviews
Mexico City, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 11, 2012

I am 29 years old, and the W hotel in South beach is the best option in Miami. Walking distance from Lincoln Road, great rooms, great pool area, and good service! One of the best hotels in the US if you are going to do business, or if you want to have fun in South Beach.

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, So happy you had a great stay and that you feel our hotel is the best in the US, what an amazing compliment, THANK YOU! We can't wait to welcome you back! Best, W SoBe GM More 

Drexel hill,pa
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed September 11, 2012

stay away, this hotel will sneak every little charge and technique gouge you for your money. Room was absolutely filthy, furniture old and tired, bed had stains on sheets, John Evans in their whatever whenever is phony, Melissa who claims to be George Cozonis asst. is actually Hotel manager. They seem to prey on party people who get drunk and... More 

Was this review helpful? Yes 2
Columbia, South Carolina
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed September 10, 2012

I stayed in a unit that was comprised of two bedrooms, two baths, living room, kitchen, and media room. At the pool and at the beach you can reserve chairs for you room- which is very nice. They have staff come put fitted towels over the plush cushions and give you warmed towels. There were 7 of us hence why... More 

Was this review helpful? Yes 1
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience. I am disappointed to read of the "hiccups" you encountered during your stay, but am glad to know the service of our staff compensated for what did not go perfect. We hope to welcome you back in teh future, please let me know when your travels bring you back and I will... More 

Miami Beach, Florida, United States
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed September 9, 2012

I'm always a huge W fan and the Sobe hotel is my favorite one by far. Amazing design, huge rooms, great views, yummy food & best hotel beds & bedding. The Living Room is classy and Wall is one of the best clubs in south beach. A++

Was this review helpful? Yes 1
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, We are ecstatic that you had such an awesome stay! Thank you for the wonderful review. We hope to welcome you back again very soon! Best, W SoBe GM More 

Washington DC, District of Columbia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 8, 2012

First of all....i arrived in Miami on a red eye from Vegas at 6am...got to the hotel at 7am....there were 4 men standing out front making a ton of noise...loud laughing, drunk and obnoxious. The door men were actually laughing and carrying on with them. They didn't help with our luggage or even open the door. Frankly, the way these... More 

Was this review helpful? Yes 2
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, I am sorry that you had a less than exceptional experience. I am hoping that you spoke to our manager on duty prior to departure to discuss your visit and that he resolved your concerns in a timely and efficient manner. I apologize that your various room were in deporable condition and that your overall experience was subpar.... More 

Yardley, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2012

Geat place with great rooms. Hanging by the poolside while a live DJ mixes music all day made us feel like we were at a party the entire vacation. The staff is very nice and attentive in every way. They get your chairs ready with towels and umbrellas while someone is always walking by to offer food and drinks with... More 

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thanks for sharing your experience, we are so glad you felt your stay was "fun" and "luxurious"! We hope to welcome you back soon, what a great experience! Best, W SoBe GM More 

Alpharetta, Georgia
Level Contributor
223 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed September 4, 2012

What a beautiful hotel. We were in room 330 which even though is on the lowest floor overlooks the pool AND ocean, probably one floor up is better but the room is gorgeous, stunning even, sitting on the deck is one of my favorite things to do! The room is a very very good size, actually I'd say big. Fabulous... More 

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, We are happy you had a great stay! We are sorry to learn of the delay you encountered with valet upon check out, and I have discussed this with our valet management. Aside from this we do hope that you come back and visit us soon! Best, W SoBe GM More 

Boise, Idaho
Level Contributor
4 reviews
5 of 5 stars Reviewed September 3, 2012

I stayed here with a group of my friends for my Bridal Shower and Bachelorette Party. We stayed in The Oasis Suite I believe? It had a full kitchen and media room- basically a mini apartment. This was the location of the Bridal Shower- which was catered by the W- and then we stayed for the entire weekend for Bachelorette... More 

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Congratulations on your upcoming wedding! The W South Beach family wishes you the best in your future endeavors of becoming husband and wife! We are delighted you had a lovely stay and we thank you for posting such a great review, we hope to welcome you and your new husband back for your honeymoon perhaps! Best, W SoBe... More 

Savannah, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 3, 2012

My Second and LAST stay at the W Southbeach. Very disappointed in the cleanliness of my room, the service, the food and the fact that I had to call the front desk and request toilet paper was a little much. I have had better service at a Holiday Inn, and yes, toilet paper in the bathroom. I requested basic ammenities... More 

Was this review helpful? Yes 2
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, I am disappointed to read that your stay with us was less than exceptional. It is inexcusable that your room was not up to par upon check in and that items were not replenished throughout your stay. We have taken your feedback for quality assurance and training to ensure future guests do not have the same experience. Thank... More 

Moscow
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 2, 2012

Well, my review will be short. Upside - the best ever stay in Miami for young couples. nice rooms, great view and location, good roomservice and rally nice poolside downside - SERVICE! i believe its kinda an issue in Miami. Even thou service was great compare to some other hotels i stayed in Miami in a worldwide range it still... More 

Was this review helpful? Yes
WSoBeGM, Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience. I am so sorry to learn that service was sub par during your visit. We appreciate you sharing this with us so we can ensure our teams are exceptional with all future guests that come visit us. Please let us know when your travels bring you back to Miami. Best, W SoBe... More 

Hotel Review Summarization

What travelers say

  • Pool area(16)
  • Very nice(16)
  • Room service(10)
  • Oasis Suite(5)
  • Bliss spa(4)
  • Lounge chair(3)
  • Ocean drive(3)
  • Lincoln road(3)
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