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W South Beach

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2201 Collins Avenue, Miami Beach, FL 33139
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W South Beach
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W South Beach
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2,010 reviews from our community

Traveler rating
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    387
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (506)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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  • Portuguese first
  • Russian first
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English first
  • All months
    (2010)
  • Mar-May only
    (557)
  • Jun-Aug only
    (512)
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    (475)
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There are newer reviews for W South Beach
See the most recent reviews
Montreal, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

Definitely our go-to spot for my husband and me when we need a romantic break from the kiddies! The rooms are super generous, the food is yum and the overall vibe is tres chic. Lots and lots of beautiful things (and people) to look at. The location cannot be beat; perfect for jogging on the boardwalk, shopping on Lincoln Road,... More 

Was this review helpful? Yes 2
WSoBe, Manager at W South Beach, responded to this review

Hello Adrianne D, Thank you for giving your review! We love that you enjoyed our signature Whatever/Whenever service and so happy that you stayed with us. We will be sharing your Shout-out to Katie with our staff and General Manager. We have the perfect location with only steps to the ocean and a short walk to major South Beach attractions.... More 

Miami Beach, Florida, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 12, 2013

What can I say? When it comes to some things in life, especially in South Beach, you get what you pay for. Yes this is a pricey selection so it's not for your typical budget minded, no frills traveler. But if you can splurge, even for a short getaway, THIS IS THE PLACE. The pricing of the hotel automatically narrows... More 

Was this review helpful? Yes 2
WSoBe, Manager at W South Beach, responded to this review

Hello Colin N, Thank you so much for your feedback from your stay. We take great pride in the service we provide our guests and we will be sharing your response with our team. We hope to welcome you back again very soon and please let us know Whatever/Whenever you may need. Best Regards, More 

Toronto
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2013

So the W has no problem when I eat at The Dutch during the week and spend a lot of money, but I was on my own and wanted to come in for a drink at 1 am on a Friday night and I got escorted away from the front door. I'm a reasonably attractive (and not overweight) woman in... More 

Was this review helpful? Yes 2
WSoBe, Manager at W South Beach, responded to this review

Hello MiaPepita, Thank you for your feedback. We do appreciate you coming to our hotel and enjoying our restaurants and bars. Our external guests are very important to us like our in-house guests. At night our Living Room Bar becomes very busy and for our guest safety we don’t let as many external guests in to make sure our in-house... More 

UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 8, 2013

The hotel is perfectly located on South Beach and our Spectacular room on 4th floor had a beautiful view of the beach. Those were the positives. However we didn't love this hotel mainly because it is ridiculously overpriced and you just leave feeling that you have been ripped off. I think the W could try harder to provide a better... More 

Was this review helpful? Yes
WSoBe, Manager at W South Beach, responded to this review

Hello R0adstar, Thank you for giving your feedback from your stay. Your experience at our hotel is very important to us. We will be suggesting your idea of a hotel tour to our General Manager to explain all the areas of the hotel. We do have our Concierge Team available to offer you the best customized service for restaurant/reservation based... More 

Baltimore
Top Contributor
66 reviews 66 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2013

If you wanna be in the center of south beach this is a great location! Love the cool vibe of the W properties and this location delivers. From the oversized sculptures at the entrance art work throughout the hotel - ultra cool. Staff is not extremely friendly or helpful - u are on your own. It's Miami!

Was this review helpful? Yes
WSoBe, Manager at W South Beach, responded to this review

Hello macignal, We appreciate your review from your stay. We do have a perfect location in South Beach and beach front access makes it even easier to relax. We would like to apologize for any inconvenience you faced during your stay. Your experience with us is very important and we would love to speak with you in regards to the... More 

Toronto, Canada
Top Contributor
154 reviews 154 reviews
87 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed February 5, 2013

Great design, bar and pool. Rooms are the usual over the top W, showing a little wear and stain. Bathrooms and showers are tremendous, exceptionally well designed. the majority of rooms have a balcony facing the water, which is nice, with comfortable deck chairs. Staff make a point of being unhelpful and curt. They are not interested in lifting a... More 

Was this review helpful? Yes
WSoBe, Manager at W South Beach, responded to this review

Hello ChadRogers, Thank you for giving your feedback from your stay. We do offer some of the largest rooms in South Beach with a private balcony on every room. We value the service we provide our guests and will be taking your review to our General Manager to address. Your experience is very important to us and we would love... More 

Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 3, 2013

You have to wait one hour in front of the reception. Nobody cares about you, it is like you are invisible! I would never stay there again. The service at the breakfast was also terrible! The server forgot an order and my wife was left hungry.... I changed my hotel the day after!!!!!!!

Was this review helpful? Yes 1
WSoBe, Manager at W South Beach, responded to this review

Hello Selim A, Thank you for writing a review from your stay. We would like to apologize to you and let you know that we do value you as our guest. We take great pride in our service and your review will be sent to our General Manager to address our service culture. We would love to speak with you... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 31, 2013

I absolutely loved this hotel. The rooms were very spacious and comfortable. We had a room on the 15th floor. It was very quiet. Seats did seem to be limited at the pool. I went out to the pool at 10 am and had no problem getting a chair. At around 1:30 pm, people had trouble finding chairs. The food... More 

Was this review helpful? Yes
WSoBe, Manager at W South Beach, responded to this review

Hello Ibclear, Thank you for giving your review from your stay. We do have some of the largest rooms in South Beach with a private balcony on every room. We do have a beautiful pool area but don’t forget to check out our beach only steps away. Having The Dutch as our restaurant gives us the opportunity to share Andrew... More 

Norwich, United Kingdom
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 28, 2013

Stayed for one week at the end of January. Beautiful, stylish hotel, good first impressions. We had a Spectacular Studio (lovely room!)on the south side of the hotel on 15th floor, great views of South Beach and the city from the large, sunny balcony. The room had every amenity one could wish for, and very well insulated in terms of... More 

Was this review helpful? Yes 1
WSoBe, Manager at W South Beach, responded to this review

Hello 292Peter, We would like to thank you for providing a review from your stay. We do have some of the largest rooms in South Beach with a private balcony on every room. We try to offer many different types of amenities in our rooms for all traveler styles. We would like to speak with you more about your experience... More 

Poughkeepsie, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 28, 2013

Just returned from a stay at the W South Beach (Miami), weekend of Jan. 18th. This is the 4th time staying at the hotel in 3 years. I must say that I was a little disappointed. We had a Wow Studio Room, #912, which was awful. The closet did not have any hardware that allowed you to hang up anything... More 

Was this review helpful? Yes 2
WSoBe, Manager at W South Beach, responded to this review

Hello MJLake, Thank you for giving your feedback from your stay. We would like to apologize that you were not aware of the room during check-in. We do have accessible rooms in our hotel and this is the reason for the closets space also. All of our guests are very important to us and we will be addressing the service... More 

Hotel Review Summarization

What travelers say

  • Pool area(16)
  • Very nice(16)
  • Room service(10)
  • Oasis Suite(5)
  • Bliss spa(4)
  • Lounge chair(3)
  • Ocean drive(3)
  • Lincoln road(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Spectacular Studio (167)
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