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W South Beach

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2201 Collins Avenue, Miami Beach, FL 33139
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W South Beach
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2,191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (543)
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There are newer reviews for W South Beach
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 30, 2013 via mobile

When we went there as a family, there were always many pool parties with loads of drunk people everywhere. This was not a good atmosphere for children. However, the food was excellent ( but way too pricey) and the waiters at The Dutch were all lovely. I would recommend only for young people/couples without children.

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
5 reviews
5 of 5 stars Reviewed October 30, 2013 credit card Amex Card Member Review

Key spot for fun, proximity, amenities, and overall south beach experience. The staff were all very friendly, the on site food is great, rooms with great views, beach and pool is in your backyard. Would stay again.

Was this review helpful? Yes
WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your experience with us! We have one of the most desirable addresses in South Beach, and are so pleased you feel the same. We look forward to welcoming you back soon. Best regards, Amaury Piedra More 

Miami, Florida, USA
2 reviews
5 of 5 stars Reviewed October 29, 2013 credit card Amex Card Member Review

Fantastic hotel. Great views, wonderful pool area. The food on premises was excellent. I did not like how the lobby was so crowded all weekend and using the key card for the elevator was bit of an annoyance, but overall this has to be one of the best hotels on Miami Beach.

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Rome, Lazio, Italy
2 reviews
5 of 5 stars Reviewed October 29, 2013

A perfect experience in a wonderful place: glamour, art, spectacular swimming pool and very spacious rooms. I personally reccomend the Ocean view rooms over the 20th floor. We had a marvellous time, thanks expecially to Gabriella Di Falco, Lead Insider @ W South Beach and all the staff.

Was this review helpful? Yes
WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your five-star review! We're happy to say that all of our rooms boast ocean views, and are especially thrilled to hear that you enjoyed your view from the top. Best regards, Amaury Piedra More 

Los Angeles, California
Level Contributor
102 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed October 28, 2013

Maybe this property was trying to make my trip scary in honor of October and Halloween. Let me say I WAITED for a response to my complaint BEFORE I decided to leave this poor review. REALLY how company's RESOLVE issues is VERY IMPORTANT. If there are hiccups and you go out of your way to make it nice then you... More 

Was this review helpful? Yes 3
Nashville, Tennessee, United States
1 review
5 of 5 stars Reviewed October 25, 2013

I've stayed at the W South Beach on numerous occasions but yesterday was the best service experience ever! Ashley at the Front Desk and her Manager went above and beyond the call of duty! Incredible property with even better people!!!

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WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, We're thrilled to hear our team was able to exceed your expectations! Ashley is a fantastic asset to our Welcome Desk . Thank you for taking the time to share your kind words. Best regards, Amaury Piedra More 

Yonkers, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2013 via mobile

We stayed for our birthday from the 20-24 of October . Starting from the check in , everything was amazing. The hotel ,pool, and bar are very good. Thanks to the W Hotel staff , especially the maid who cleaned our room. She was very professional and an amazing lady. Thank you to everyone .

Was this review helpful? Yes 1
WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, Thank you so much for choosing W South Beach as your escape. It's our pleasure to have hosted you, and we very much look forward to 'wow''ing you again in the future! Best regards, Amaury Piedra More 

Greenbelt, Maryland
1 review
5 of 5 stars Reviewed October 25, 2013

I recently stayed at the W South Beach for a business trip. The service and staff where great. Very helpful whenever asked a question or need anything. The room have great views and I would stay here again for a vacation.

Was this review helpful? Yes
WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, We're thrilled to hear you enjoyed your view from the top! It was our pleasure serving you, and we hope to do so again in the near future. Best regards, Amaury Piedra More 

New York City, New York
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 25, 2013 via mobile

One of my favorite W properties! The W South Beach is a beautiful hotel. The pool is great, and I like that the beach is toward the north end and less busy than those near ocean drive. The rooms are spacious and very well designed. Maria at Whatever/whenever was great. And they really go beyond what is required to help... More 

Was this review helpful? Yes
WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, We're so happy to hear you enjoyed your business trip, and that Maria was able to make your experience even more memorable through our signature Whatever/Whenever service. Thank you for sharing the details of your experience, and we hope to 'wow' you again in the future. Best regards, Amaury Piedra More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 23, 2013

very nice hotel in a perfect position since in the area of south beach near to all the coolest place!! I spent 5 days were there for business and had few meeting, and I found few issues that supposedly shouldn't happen at W! WIFI was not working properly since the first day !! I had horrible coffe at the Dutch... More 

Was this review helpful? Yes
WSoBe, General Manager at W South Beach, responded to this review

Dear Guest, Thank you for sharing your feedback. We are so glad you were able to enjoy our location and service, and would like to offer our sincere apologies for your WiFi challenges. The WiFi is now running without error. Once again, thank you for taking the time to share your feedback, and we look forward to welcoming you back... More 

Hotel Review Summarization

What travelers say

  • Pool area(16)
  • Very nice(16)
  • Room service(10)
  • Oasis Suite(5)
  • Bliss spa(4)
  • Lounge chair(3)
  • Ocean drive(3)
  • Lincoln road(3)
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