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SLS South Beach

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1701 Collins Avenue, Miami Beach, FL 33139
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Best prices for: 1 room 1 guest
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SLS South Beach
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SLS South Beach
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1,034 reviews from our community

Traveler rating
    652
    188
    73
    56
    65
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65
368
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121
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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New Delhi, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

A perfect hotel to stay in the south beach. Everything is at a walking distance. The restaurant serves with the best food. Had the best japanese food at KATSUYA. If you are lucky you might bump into a celebrity on weekends

Was this review helpful? Yes
Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had an excellent stay. Great service, food, and overall experience. My room was lush, bed was plush. Excellent location steps away from the beach and nightlife. Loved staying at the SLS South Beach!

Was this review helpful? Yes
New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay was great from start to finish. The service was impeccable; caring, but not intrusive. The food and restaurants on the property were some of the best in South Beach. We're already planning our next trip!

Was this review helpful? Yes
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We heard such great things regarding service and nightlife at this supposed "hotspot." What we received was absolutely no service. No help with our bags, wait staff was rude, we were misquoted our rate. The stay was so poor we made the best decision to cut our stay shot and go to a different hotel (Fontainebleau). To round things off,... More 

Was this review helpful? Yes 1
SBE L, General Manager at SLS South Beach, responded to this review

Dear ALCS1982, Thank you for your feedback in regards to your recent stay. Our goal is to provide the best guest service anywhere in the industry, I apologize that your experience was not a great one. Your comments has been shared with our restaurant and Front Office team so we can improve. I would also appreciate if you could contact... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

A couple of friends and I stayed here for a vacation trip for a few days and the service was amazing! The decor of the hotel was very pretty and I remeber a woman named Maggie helped us and she was so sweet :) She showed us the Pool area which is to die for and a lady named Sandy... More 

Was this review helpful? Yes
SBE L, General Manager at SLS South Beach, responded to this review

Dear Minxy222, It is great to know that you had a nice stay. We hope to see you back soon! Thanks for the 5 star review! I will certainly share your review with Maggie and Sandy and the rest of the Team. Warm regards, Florencia Gariboldi More 

Miami Beach, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I recently stayed at the SLS in Miami. Overall, this was a great experience. We got there very early (But the room was ready to go anyway), no wait. We were in a suite, so the size of the room was excellent. I know some of the rooms are small but this wasn't. Great space. The in-door... More 

Was this review helpful? Yes
SBE L, General Manager at SLS South Beach, responded to this review

Dear G B, Thanks so much for your kind remarks and for the 5 stars – they’ll be shared with our staff. We hope we get the chance to welcome you back again. Please call me for any future reservations and I will make sure we take care of you. It’s the least we can do to sincerely thank you... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is gorgeous as are the pool and people. It was the extremely bad service of a few key staff members that really brought down our experience. I would have given this hotel 5 stars for everything, despite the pricing, if I didn't have to work so hard to get good service. Check-in was a little confusing. The reception... More 

Was this review helpful? Yes 3
SBE L, General Manager at SLS South Beach, responded to this review

Dear Jeremy B , Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! I am so sorry to learn that your SLS experience was not up to your expectations. We always try to do... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

SLS South Beach is an amazing property! You get the Miami south beach vibe with a young, hip, sexy and luxurious twist. Truly a one of a kind experience from beginning to end. At check in Maggie greeted my husband and I with a happy upbeat attitude and carried a great conversation with us, Isa was also amazing! He was... More 

Was this review helpful? Yes 2
SBE L, General Manager at SLS South Beach, responded to this review

Dear Aracely R, We are thrilled to have such delightful reviews like yours! I appreciate you taking the time to share your experience with the world and I love to hear that your stay was a memorable one. I will share your comments with the SLS family as well. Thank you for the kind review and we look forward to... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Checked in and began to experience bites that got worse with each night. They match bed bugs in shape and pattern. Hotel manager told me they do not have them but do have Mosquitos. These are not mosquito but then again he did say he was not a doctor Terrible experience!

Was this review helpful? Yes 5
SBE L, General Manager at SLS South Beach, responded to this review

Dear pbh8151, Thanks for taking the time to give us feedback. I have reached out to you through different channels to address your situation. Please note that we take accusations of bugs in our hotel very seriously, therefore we have a contracted company to inspect your room after your departure. I am confident to say that the report was negative... More 

New York
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from the SLS in in South Beach where we celebrated two birthdays as well as a bachlorette party! It was an incredible time and the staff were very attentive. I have to say Maggie Shepard in Guest Relations went out of her way to ensure we had an excellent time and also took care of us in... More 

Was this review helpful? Yes 2
SBE L, General Manager at SLS South Beach, responded to this review

Dear sdent730, Thanks so much for your kind remarks – they’ll be shared with our staff, especially with Maggie and Sebastian. I am glad to hear you girls had a great time and that we were able to exceed expectations in all fronts! We hope we get the chance to welcome you back again. Please call me for any future... More 

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