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All 203 Miami Beach hotels »

Nassau Suite Hotel

3.0 of 5
1414 Collins Avenue, Miami Beach, FL 33139
Hotel amenities
Nassau Suite Hotel
Ranked #69 of 203 hotels in Miami Beach
3.5 of 5 stars 262 Reviews
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262 reviews from our community

Traveler rating
    78
    113
    39
    14
    18
See reviews for
Families
45
 
Couples
80
 
Solo
9
 
Business
15
 
What travelers say
  • Continental breakfast(4)
  • Very good(4)
  • Ocean drive(3)
Date Rating
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 3, 2012
3
people found this review helpful

Our room was infested with bugs! Management was not available to help us. The desk clerk had a nasty attitude and very condescending. We were only in the room for 20 minutes before we discovered the bugs and the hotel charged an entire night! Other guests were also having issues with the customer service. I will never stay here again... More

Was this review helpful? Yes
SobeMiami, Manager at Nassau Suite Hotel, responded to this review
May 8, 2012

We have a monthly pest control service and our rooms are very clean. We do not have bugs in our hotel. If you need further information or clarification please contact me at vmedina@nassausuite.com. Our staff is highly trained and treat guests in a friendly and professional manner. Warm regards. More

Washington DC
Top Contributor
54 reviews 54 reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 8, 2012
3
people found this review helpful

I stayed here in March 2012 and we booked it online directly with the hotel. It was more than I expected as far as the room went, but from the outside, you might not think much of the hotel. The outside decor is crusting off and it's not very attractive from the outside. The elevator looks small and when it's... More

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See 3 more reviews by HuBison for Miami Beach
SobeMiami, Director of Sales at Nassau Suite Hotel, responded to this review
April 11, 2012

Hi, thanks for your time in writing this review. The hotel is not under renovation. We just repainted the front facade and we changed the sign. The elevator engine has been changed so that is not a problem anymore. It is still small as this is a boutique hotel with only 22 suites. Please remember this is a historic building.... More

Glendale, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 4, 2012
2
people found this review helpful

It is a pity that a good hotel has such a rude front desk lady. she is very unprofessional hiding behind her hair, answering questions without politeness. It is sad to say that during my stay I tried to avoid asking questions in the morning while she was working and wait for a somewhat better treatment as a customer even... More

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SobeMiami, Director of Sales at Nassau Suite Hotel, responded to this review
April 5, 2012

Thanks for your comments. We will look into this matter immediately. We never had complaints regarding our morning front desk staff so this really draws my attention . Apologies for any inconvenience. Warm regards. More

Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 29, 2012

Just got back from 3 night stay in Miami, hotel is old dirty and the front desk staff are unhelpful and ignorant. The hotel is expensive but your paying for the location which is the best thing about this hotel right in the centre of south beach. Stay somewhere much cheaper cause you won't b in the hotel much!!! More

Was this review helpful? Yes
SobeMiami, Director of Sales at Nassau Suite Hotel, responded to this review
April 5, 2012

Thanks for taking time to write this review. It will help us improve our services. Apologies for any inconvenience while we do our best to learn from mistakes and improve. Kind regards/ More

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1 review
1 of 5 stars Reviewed February 22, 2012

Run away from this hotel. The hotel is under construction. Caution tape around the hotel. Rooms faced the alley. Toiletries had expiration dates from months in 2011. Breakfast was coffee, juice and bread. Drunk men standing in the porch of the hotel. You can hear everything on the floor above you and the front desk assistant that worked the evening... More

Was this review helpful? Yes
SobeMiami, Director of Sales at Nassau Suite Hotel, responded to this review
February 24, 2012

The exterior of the hotel is currently being painted. We apologize for any inconvenience this might have caused you during your stay. We take your comments seriously and will work to make sure that we can improve our services. Kind regards. More

New York City, New York
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 20, 2012
2
people found this review helpful

The good news--Quiet, great bed (locally manufactured mattress from a hotel supplier), great pillows and led linens, well-equipped kitchen (housekeeping supplied us with a toaster), big closets including a fine walk-in, good Internet connection (dedicated in-room modem), on-premises parking, pleasant staff, good handyman, plenty of electrical outlets, huge-screen television, great location. The bad news--Barstool chairs and tiny spindletop table (despite... More

Was this review helpful? Yes
See 8 more reviews by castoro42 for Miami Beach
SobeMiami, Director of Sales at Nassau Suite Hotel, responded to this review
February 22, 2012

Thanks so much for your review and for choosing our hotel. We will take your comments into consideration to improve our services. Warm regards from Nassau Suite Hotel. More

Asheville, North Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 16, 2012
1
person found this review helpful

We had a confirmed web reservation at this hotel. The morning of our trip I called to confirm our late arrival, only to be told we were not booked in until the following night. The hotel was fully booked, so they offered reluctantly to find us a comparable room at a nearby hotel. Upon our arrival we were met by... More

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SobeMiami, Director of Sales at Nassau Suite Hotel, responded to this review
February 22, 2012

We do apologize for any inconvenience you might have had during your stay with us. We are taking the necessary steps to make sure this does not happen again. Good to know that you found our rooms at Nassau Suite suitable for your stay and we sincerely hope that we can have you again back in Miami to show you... More

Mentor, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 1, 2012
1
person found this review helpful

Perfect location in "south beach" - walking distance from everything worth seeing, beaches, restaurants, shopping etc. Older type building that has been renovated - rooms are very large, nice bathrooms and clean. A kitchen is included that can be very convenient if you want to make some small snacks or meals. Noise between rooms can be an issue if you... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2012
3
people found this review helpful

The suites are large, well kept and clean. Our stay was comfortable. The hotel is on Ocean Drive - the main thoroughfare in South Beach, so make sure you aren't staying in a room on the road. Breakfast is also pretty poor, but that's not a reason for staying here, as there are many many places to get breakfast in... More

Was this review helpful? Yes
SobeMiami, Manager at Nassau Suite Hotel, responded to this review
January 11, 2012

Thank you for your comments. The Nassau Suite hotel is actually on Collins Avenue and not Ocean Drive. Continental breakfast including coffee, tea, juice, bagels, toast, croissants, muffins or cookies, fruits, yoghurt, butter and jam is offered free of charge every morning at the lobby. Each suite is equipped with a full kitchen which you may also use at your... More

San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 24, 2011
3
people found this review helpful

The suites are nice. However, all the bed linens (sheets, comforter, pillow cases) and towels have a very strong and terrible odor. It is combination of perfume and bleach, and it really made me sick. They smell like nobody even bothered to rinse the laundry after it was washed. When I complained about the sheets to the front desk, they... More

Was this review helpful? Yes
SobeMiami, Manager at Nassau Suite Hotel, responded to this review
December 28, 2011

Our sincere apologies if you had any inconvenience during your stay. I will be checking with our housekeeper to make sure this does not happen again. Thanks for your comments it helps us improve our service. Warm regards. More

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Additional Information about Nassau Suite Hotel

  • Hotel Nassau Suite
  • Nassau Suite Miami Beach
Address: 1414 Collins Avenue, Miami Beach, FL 33139
Price Range: $$

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