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Impala Hotel

Certificate of Excellence
Hotel website
1228 Collins Avenue, Miami Beach, FL 33139
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Impala Hotel
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521 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I would just like to use this review to thank the staff of hotel impala, their customer service is second to none with their friendly staff who are more than happy to help with anything to might need. The hotel itself is very nice and pleasant, lovely Mediterranean style rooms and it's one block away from the beach, because of... More 

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Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel very clean a little bit hard to find due to a tree covering the name drove past it three times staff great very helpful good location price fair plenty of restaurants close by close to beach and main attractions

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Melbourne, Australia
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were staying at the Impala one night only before leaving on a cruise, didn't have a car, so car parking wasn't an issue. Our room was on the 2nd floor - unfortunately no lift, but staff were very happy to assist with moving the luggage upstairs, Room was lovely with a Mediterranean influence, good size en suite, We had... More 

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Avon, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Room Service Everyday was Perfect. Clean & Comfy. We just could not go eat at Spiga restaurant at the hotel.... All amenities are nearby. Starbucks was plus! Definitely recommend this place to everyone.

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Dallas, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

There were many pro's – front desk was extremely friendly and accommodating, very clean rooms, provided chairs & umbrella for the beach, connected to an Italian restaurant that have great food. Good continental breakfast that included toast, chocolate croissant, fruit, juice, and coffee; If you a carnivore like me, it would have been nice if they would have provided eggs... More 

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Barton-upon-Humber, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Impala was a great place to stay on our visit to South Beach. It is hidden away behind a gate in between restaurants so you need to keep your eyes peeled when arriving. The rooms are really big and well furnished. The bathroom was also very large and clean with lovely soft towels. There is a safe in the... More 

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Pasadena, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Perfect South Beach location. The staff goes above and beyond to make sure all of your needs are met. In the center of everything. Easy stroll to the beach. In the center of great shopping and restaurants.

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Reston, Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

After a bad experience the previous night at a South Beach Hotel, lucky enough to get a room at this lovely place. The manager was so accommodating, letting us check in early and making sure everything was perfect after a terrible experience at another hotel. Beautifully appointed room...made us think Italian. The Italian restaurant was superb and we had a... More 

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Christelle_A_Tropina, General Manager at Impala Hotel, responded to this review

Wow! Thank you for this beautiful review that certainly put a smile on my face! We are glad we were able to make up for the other hotel and that you enjoyed the little details in the room! Thank you again and please come back soon! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The impala looks very deceiving from the front, but once you're through the archway the awe begins. The staff were lovely and attentive. The room itself was beautiful. Tucked away wardrobe with robes available and beach towels incase you want to walk the short distance to south beach. The bathroom was stunning with its stone facade. The shower confusing and... More 

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Christelle_A_Tropina, General Manager at Impala Hotel, responded to this review

I am really sorry to know you were bothered by the noise from our housekeepers. This will be shared and we will do our best to prevent this from happening in the future. We are even more happy to read that you appreciated the different services that we provide, despite the noise issue. We always try to add a small... More 

Hamilton, null, Bermuda
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were looking for a reasonably priced hotel near South Beach and found a great deal on the Impala Hotel that was much less than the large full-service hotels nearby. Given the great price my expectations were not very high. However, they were quickly exceeded. The location was key -- the hotel is literally a 5 minute walk from the... More 

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Christelle_A_Tropina, General Manager at Impala Hotel, responded to this review

First of all, Romain and Lucie express all their gratitude for this review. Then, I am glad that you enjoyed the design of the hotel and that you took advantage of the hotel’s location to discover Miami and especially the famous Art Deco District. We all hope to welcome you for your next trip More 

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