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Hotel Impala

Certificate of Excellence
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1228 Collins Avenue, Miami Beach, FL 33139
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Hotel Impala
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Hotel Impala
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474 reviews from our community

Traveler rating
    290
    132
    31
    12
    9
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54
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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Bridgetown, Saint Michael, Barbados
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Simply delightful in so many ways. Excellent location to enjoy Miami/South Beach and be a as near or far from the action the as you want. Super staff who are polite, helpful, knowledgable and very pleasant - always with a smile. Lovely breakfast brought to your room in minutes is the 'icing on the cake '. I have stayed in... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Booked a NON prepaid FLEXIBLE rate for the Grand Suite for WMC Conference this month. They charged my card that day without me knowing until I called to cancel way before the 3 day cancellation period as was advertised. It took 2 days for the manager to APPROVE my refund. I called SEVERAL times and kept getting a promise for... More 

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this little gem of a hotel in Miami in February 2015 and enjoyed every minute of our stay! The rooms were beautifully decorated, the bed extremely comfortable and the shower just amazing. The staff were so friendly and helpful that we felt right at home as soon as we checked in. On top of... More 

Was this review helpful? Yes 2
Stowmarket, United Kingdom
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel Impala is hidden away behind an Italian restaurant and not easy to find if you’re driving – we had to go round the block and try again. The entrance, once found, is through a narrow courtyard with seating, which would have been a nice place to relax had it not rained throughout our stay. The staff were helpful and... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed at this hotel for a week in March. It was a great experience, everything from the location to the staff was excellent. The rooms were comfortable and clean. One particular employee, Kristofer Menendez was exceptionally helpful. Mr. Menendez recommended places to eat and things to do during our stay, he went above and beyond to ensure we had... More 

Was this review helpful? Yes 4
Miami Beach, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a late night and work and was way too tired to drive home. Found this lovely little establishment around the corner from the job at about 2 a.m. The concierge was friendly and helpful, the bed warm and comfortable, and the breakfast fresh and delicious. Stay here if you can. If you can't, I'm sorry.

Was this review helpful? Yes 2
Maple Shade, New Jersey
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked thru AMEX so we had no prior experience in the Miami Beach area. Never thought the words "Over Accommodating" would be used. Christelle, the manager went out of her way to help with all our request. Rooms are clean. Enter by a lovely courtyard, the Impala is connected to a wonderful Italian restaurant. Has a European flair. i would... More 

Was this review helpful? Yes 1
Phoenix, Arizona
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

While I often stay at chain hotels for consistency, I veered off my normal course because of the high spring rates in South Beach. I was pleasantly surprised both by the value and quality of this hotel which can best be described as a "local" boutique. Furnishings weren't over the top but very contemporary and comfortable. Thoroughly enjoyed my stay... More 

Was this review helpful? Yes 1
Prague, Czech Republic
Top Contributor
84 reviews 84 reviews
30 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a night and a few hours next morning only to spend before our cruise, so Impala location was just great for us. Taxi travel from MIA took us 20 minutes and cost $35. Next day to get to the Port it took us just 15 min. and $20. Hotel is small and very calm. There are two floors... More 

Was this review helpful? Yes 1
Toronto
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I were in Naples for a week and decided that we would take a trip to South Beach, Miami. My friend found Hotel Impala. What a great place. It is a boutique hotel. Very clean and the Italian atmosphere of the room was amazing. Free safe in the room. Free wifi. Free robes, beach towesl and beach... More 

Was this review helpful? Yes 1
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