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1228 Collins Avenue, Miami Beach, FL 33139
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40% off room rate
Hotel Impala
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89%
Ranked #3 of 199 hotels in Miami Beach
Most recent review
5 of 5 stars Reviewed June 10, 2013
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149 reviews from our community

    Trip type
Traveler rating
    100
    32
    8
    5
    4
Date Rating
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2013

Found this great little boutique hotel on-line and so glad we did! We had a layover in Miami travelling home to Toronto from Peru and thought we should explore Miami for a couple of days. The flight arrived early in the morning and the room we booked wasn't ready so we were offered a suite (Room 208) for $60 a... More

Was this review helpful? Yes 1
ChristelleTropina, General Manager at Hotel Impala, responded to this review
June 11, 2013

Thank you! It is so rewarding to read such positive feedback, I cannot thank you enough for taking the time to share your experience! Our Suites are indeed located in a very quiet area on the 2nd and last floor and even though we don't have an elevator, we hope the comfort and intimacy of the Suite made it worth... More

San Fernando, Trinidad
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 10, 2013

Stayed in the One Bedroom Suite for 5 days for our 5th Wedding Anniversary. Booking the Hotel online was easy and check in was seamless (Our room was ready and we arrived early). Room was clean, comfortable bed, spacious for the price and airy due to high ceilings.Big Bathroom. Front Desk was always efficiently manned so service was always available... More

Was this review helpful? Yes 1
See 2 more reviews by APCG-DeTriniTraveler for Miami Beach
ChristelleTropina, General Manager at Hotel Impala, responded to this review
June 11, 2013

Being helpful yet non-intrusive is not an easy task and we try our very best to make our guests feel so comfortable that they forget they are in a hotel, while being always aware that when they need it, our entire team is here ready to help! Thanks for pointing it out this is greatly appreciated! More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

My stay at the Impala Hotel was excellent. The most amazing thing of this hotel was the quiet and silent room, despite the noise of Collins Avenue. I used to wake up with birds singing... The hotel was also very clean and the staff, ready to help you.

Was this review helpful? Yes 2
ChristelleTropina, General Manager at Hotel Impala, responded to this review
June 10, 2013

Waking up to the sound of birds singing is something amazing especially on Collins avenue and I am delighted that you were able to experience this great feeling in our hotel! Thank you for the kind words, they are very much appreciated! More

Chesapeake Beach
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2013

My wife and I stayed here while I attended to business in Miami. The location was a bit challenging for the cab driver to find because the street footprint of the hotel is not very wide, but the address proved to be correct and we arrived early on a Saturday afternoon. Check in was seemless and the room spacious and... More

Was this review helpful? Yes 1
ChristelleTropina, General Manager at Hotel Impala, responded to this review
June 10, 2013

Thank you for taking the time to post such a detailed review. I am glad to read that despite some inconvenience, you will stay with us again! I am terribly sorry about the Internet and that it took so long to get fixed! we will definitely not let this happen again! Regarding the guest passes to the gym, indeed we... More

Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 25, 2013

We stayed in this hotel for one night. My family had a total of three rooms and one was a suite. All the rooms were very clean and nicely decorated. Our bed was very comfy and even though our queen room was not large, we had enough space. The bathroom was beautiful with plenty of counter space and a luxurious... More

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ChristelleTropina, General Manager at Hotel Impala, responded to this review
May 29, 2013

Thank you for this detailed and very positive review of your experience at the Impala!. Maud was moved by this mention of her in your review and joins me to thank you. She is from France, as is the owner and myself! Indeed we are a small hotel with no elevator, but we do our best to make you feel... More

Chantilly, Virginia
1 review
5 of 5 stars Reviewed May 20, 2013

Impala Hotel is excellent in all categories! My wife and I moved from a hotel located on Ocean Drive to get away from the loud music and beach front traffic noise. Walking into the lobby, we were greeted with the super nice staff and offered two rooms at a discount! This was a kind gesture considering we just 'walked' in... More

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ChristelleTropina, General Manager at Hotel Impala, responded to this review
May 29, 2013

Even though we were sorry to know that you had a bad experience at another hotel, we were delighted not only to have you in our home, but to be able to make up for a bad start of your vacations! We appreciate your comments, thank you so much for sharing your experience and please come back to see us... More

Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 18, 2013

We stayed here for a week at the end of April. South Beach is a great destination and the Impala is well situated in the centre of things. This small hotel is one block from the boardwalk and the restaurants on Ocean Drive. The staff are uniformly friendly and attentive and go above and beyond for guests.

Was this review helpful? Yes
ChristelleTropina, General Manager at Hotel Impala, responded to this review
May 29, 2013

Thank you very much for your kind words! We are indeed centrally located but hope we manage to stay a quiet place in the middle of the chaos where you can rest when the city becomes too overwhelming! As for the staff, the team at the Impala is my greatest pride and I am very happy every time I read... More

Exeter, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 14, 2013

Quiet spot just a few minutes walk away from the beach and Ocean Drive. Good bedroom and large bathroom with a large shower. My only complaint was that early in the morning we were woken by the maids talking loudly outside the room, apart from that it was a great stay. Would happily stay there again.

Was this review helpful? Yes
ChristelleTropina, General Manager at Hotel Impala, responded to this review
May 29, 2013

I appreciate your comments and have already addressed our housekeeping staff about this issue. Thank you for helping us improve and for still giving us a very positive rating despite this unpleasant experience! More

1 review
4 of 5 stars Reviewed May 8, 2013 via mobile

I was traveling with my 53lb female dog. Impala was sort of the only one decent price hotel for 1week stay! It's in great location. Beach is only one block away. Everything is right there for you-restaurants,clubs,shops are in within feets or mile away! Great place with wonderful staff! Room is a bit small(if you are staying with dog and... More

Was this review helpful? Yes
ChristelleTropina, General Manager at Hotel Impala, responded to this review
May 29, 2013

Thank you so much for taking the time to share your experience! How could we not be pet friendly when we see this little jewel of yours! I hope she is well by the way! And I am sorry you felt that your room was a bit small for all 3 of you. We do our best to assign the... More

Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 7, 2013

Hotel Impala is one block off Ocean Drive, smack in the middle of the most travelled bits of South Beach. The rooms are comfortable and the bathrooms very, very nicely done. The attached restaurant, Spigo, is outstanding. Much more preferable than staying right on the strip, unless you intend to get no sleep at all. Very helpful and friendly staff.... More

Was this review helpful? Yes 1
ChristelleTropina, General Manager at Hotel Impala, responded to this review
May 29, 2013

Thank you for this great review and the compliments about our staff! Just for your information, only one of our rooms has a balcony and that is our Master Suite. It overlooks Collins avenue and is simply beautiful! What I think you are referring to is our outside corridor leading to the Suites. Even though they do not have their... More

 
 
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Additional Information about Hotel Impala

Also Known As:
Impala Hotel Miami Beach
Impala Miami Beach
Address: 1228 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Region: United States > Florida > Miami Beach
Amenities:
Bar/Lounge Beach Business Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Miami Beach
#7 Family Hotels in Miami Beach
#19 Business Hotels in Miami Beach
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment. ... more   less 
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