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The Alexander All-Suite Oceanfront Resort

4.0 of 5 5225 Collins Ave., Miami Beach, FL 33140
Best prices for: 1 room 1 guest
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The Alexander All-Suite Oceanfront Resort
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The Alexander All-Suite Oceanfront Resort
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789 reviews from our community

Traveler rating
    347
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    80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in suite 802 for a girls weekend getaway. The staff upon arrival were great and courteous. we were extremely early so they took all of our luggage's so we can get on with our first day in Miami. Hillary at the front desk was wonderful throughout the whole time - she was great with my planning accommodations and... More 

Was this review helpful? Yes 1
Takoma Park, Maryland
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend booked and paid for rental of a condo unit at the Alexander without checking any reviews. So I checked the reviews and found them very mixed. I thought uh oh, we may have made a mistake. Some reviewers here complained of unfriendly staff. Others said the place was run down or that only one elevator worked. Well, it... More 

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the third time we have stayed at the Alexander, and have always enjoyed its location, its staffing, and the view. This time...very disappointing: I realize the hotel is JUST changing management so that might have something to do with it..but one of our faves is the POOL bar..and unfortunately they closed it for remodeling (should have posted it... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at this resort with 3 of my friends to get in some golf and R&R in early Febuary. Expedia screwed up our reservation and the staff at The Alexander jumped into action to accomadate us and they did a superb job thanks

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For the last month we have been meeting at this venue "The Alexander" we are treaded with so much professionalism and dedication, the service is stellar. You will enjoy your stay and their great service, by a well trained group of professionals.

Was this review helpful? Yes 2
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, It is great to hear from you and I am so glad that you are enjoying our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide your group each and every time. It is a real pleasure serving you Thank you again With Warm Regards Mariela More 

ohio
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The Alexander is a tired old "hotel" actually owned by condo owners who make their suites available. That means your experience will be uneven, so unless you know exactly which suite you are getting you are taking a risk. Overall, the place is worn down, but generally functional. During our stay everything worked, but there were several annoying late night... More 

Was this review helpful? Yes 3
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Valued Guest, I am very sorry to hear of how displeased you were with your recent stay with us. If you are able to elaborate on some of the items to me personally, I would appreciate it so I can have a better understanding of what you in particular experienced. As painful as complaints are, they do offer us... More 

Wheatland
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Wow where do I start. The rooms are big and can fit a lot of people. That's their only plus. The rooms are discustingly dirty. Don't look under the beds....10 yrs of dirt piled up. Rooms are extremely dated...bad dated. Ripped curtains, windows looked like they had never been cleaned, some outlets don't work. When I first walked into the... More 

Was this review helpful? Yes 4
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, Thank you for providing us with your honest feedback from your recent stay. On behalf of our entire team, I sincerely apologize for the inconveniences you experienced. We strive to provide exceptional luxury service with attention to detail and I am sorry we fell short of expectations during your stay. Please be assured that we will utilize your... More 

Top Contributor
73 reviews 73 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family really enjoyed staying in this location. It was just steps from the beach, had an incredibly kind and helpful staff, and was reasonably priced. There isn't much within walking distance and the hotel restaurant wasn't great, but we had a great time walking to other hotels, driving to South Beach, and checking out the city. Highly recommend this... More 

Was this review helpful? Yes 2
Montreal, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 28, 2015

I never write reviews but feel the need to warn others about this hotel. The general feel is that it needs a good makeover. The suite we stayed in had stained sofas and mucky tiling in the bathroom. Only one lift worked in the 2 nights that we stayed there, despite reassurances that the other lift would be fixed. This... More 

Was this review helpful? Yes 4
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, I sincerely apologize for the disappointing experience you had at the Alexander. We appreciate you taking the time to let us know how your visit went. Feedback such as yours allows us to evaluate our services and facilities in order to meet and exceed the expectations of our guests. I appreciate your comments about the lack of help... More 

Monsey, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 18, 2015

Hotel is old and dated. No bellhop or luggage carts on arrival. Waited 15 minutes to check in (lobby is small, musty odor, only 1 elevator working) and then I was told there was an issue with my reservation. After a few moments, clerk returned and said they had given us a one bedroom suite instead of two, because my... More 

Was this review helpful? Yes 1
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, Thank you for taking the time to provide a review about your experience. Please accept our sincere apologies for the delays in resolving your issue with your reservation. I understand the importance of being accurate and am truly sorry for the miscommunication. I have shared your experience with our teams at the bell stand as well as reservations... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(8)
  • Great view(4)
  • Junior suite(3)

Additional Information about The Alexander All-Suite Oceanfront Resort

Address: 5225 Collins Ave., Miami Beach, FL 33140
Location: United States > Florida > Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Alexander All-Suite Oceanfront Resort 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
The Alexander All-Suite Oceanfront Hotel Miami Beach
Alexander All Suite Oceanfront Resort
Alexander All Suite Oceanfront Hotel
Hotel Style:
#8 Top resorts Hotel in Miami Beach
#47 Luxury Hotel in Miami Beach
#47 Business Hotel in Miami Beach
#54 Family Hotel in Miami Beach
#59 On the Beach Hotel in Miami Beach

836 photos of this hotel

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