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The Alexander All-Suite Oceanfront Resort


The Alexander All-Suite Oceanfront Resort
Hotel class 3 of 5
5225 Collins Ave., Miami Beach, FL 33140
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Traveler Reviews

64% Recommend
3.0 of 5 stars 89 reviews
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By trip type
All (89)
[ Date ] [ Rating ]
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3 of 5 stars
cubanita1967 3 contributions
New Orleans, LA
Jun 15, 2009 | Trip type: Family

We stayed on the 15th floor. The staff was friendly, the rooms were dated, but comfortable. The view from the balcony was good. The beach was easily accessed, even by my elderly parents. The pools were clean. There weren't many people at the pools during the week. The full kitchen was small and there were limited utensils and plates. We... more

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5 of 5 stars
moonltnite 33 contributions
Woodridge, IL
Jun 4, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at the Alexander for four days following our Caribbean cruise. While the neighborhood in Miami Beach is largely residential (cab rides required to go to South Beach area) - it is a gorgeous location and we'd definitely stay again. We had a great 1 bedroom condo (living room/dining room, full kitchen, bath, and bedroom) on the 11th floor... more

Classy Hotel
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4 of 5 stars
yuervtttt 1 contribution
gibraltar
May 30, 2009 | Trip type: Friends getaway

Had a wonderful vacation, suite had 2 great size bedrooms & bathrooms & large lounge, good kitchen as we did'nt want to eat out every night, super view over Miami City down to Port, Shulas Rest brilliant but not cheap. will be back more

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5 of 5 stars
citygirlontherun 4 contributions
NYC
May 9, 2009
1/1 found this review helpful

I went to the Alexander to enjoy the beach and relax without any pressures. They had everything I needed, abeautiful beach, pools, convenient bar for sunset cocktails and a fabulous restaurant-Shula's. The room was an apartment so I had everything I needed and fell asleep on my balcony listening to the ocean. It was the perfect weekend get away!! Just... more

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3 of 5 stars
chelisek 1 contribution
detroit
Apr 15, 2009 | Trip type: Family
0/1 found this review helpful

We stayed at the Alexander in suite 510 rented via Robertooceanfront.com. Two bedroom condo with questionable view of ocean from balcony. The hotel is nice, clean, with a great, warm, child friendly pool. Very appealing. Our unit was rented through aprivate owner and there was a huge language barrier. The prices kept shifting until finally I got a contract with... more

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4 of 5 stars
jmmd73 1 contribution
New York
Mar 1, 2009 | Trip type: Business
0/1 found this review helpful

I stayed here in Feb 2009 for a conference that was being held at the hotel. I was hesitant to stay there since the reviews were so terrible; however, we were pleasantly surprised by the large 2 bedroom/2 full baths, ocean views, and the full kitchen. Based on other reviews, I did ask to be upgraded to a "premium" suite... more

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2 of 5 stars
benbatya 1 contribution
chicago
Feb 16, 2009 | Trip type: Family
1/2 found this review helpful

This hotels main problem is that the units are privately owned and the owners do not always maintain them at all! Our two bedroom unit had stained carpet, the linens were very worn and the pillows were flat and lumpy. Our kids beds had matresses that were thin and had springs poking through them. The towels were almost threadbare. All... more

Management response from
AlexanderAllSuite, Manager

The Management of the Alexander Hotel appreciates the valuable insights and uses them to improve upon our Guest experiences throughout our resort. All comments are critical to our success and will be utilized to rectify issues and better serve our guests.

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2 of 5 stars
cubsinc 1 contribution
new york
Feb 16, 2009 | Trip type: Couples
1/2 found this review helpful

We paid top dollar for what was represented to be a top rate hotel.Not so! Extremely disappointing! The staff was rude and arrogant, and unresponsive to our needs, inquiries and complaints. ...And to boot, everyone had their hand out... from the parking lot attendant, to concierge, to pool persons, and on and on..ad infinitum, ad nauseum. We had a slip... more

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5 of 5 stars
suan_9 1 contribution
Indiana
Feb 9, 2009 | Trip type: Business
0/1 found this review helpful

We used the Alexander Hotel in Miami for a corporate trip, as a celebration for our sales account reps. From its pink appearance to the Shula Restaurant on the property, it was a delight. The hotel staff was attentive to our every need. The rooms were clean and bright, and very large by hotel and/or suite room standards. It was... more

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1 of 5 stars
sanrio75 1 contribution
Midwest
Jan 31, 2009 | Trip type: Business
1/2 found this review helpful

I recently spent 5 nights at the Alexander while attending a conference that was held at the property. Check in was a mess, my room was not ready until well after the 3:00pm check in time. The room itself was huge, 2 bedrooms, 2 full bathrooms, complete kitchen with granite counters and a large living area. However, both bathtubs were... more

Management response from
AlexanderAllSuite, Manager

We appreciate the comments posted about your experiences. All comments are critical to our success as we constantly strive for total guest satisfaction. We make every attempt to rectify any issues while the guest is in the hotel.

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The Alexander All-Suite Oceanfront Resort Address

5225 Collins Ave., Miami Beach, FL 33140