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The Alexander All-Suite Oceanfront Resort

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5225 Collins Ave., Miami Beach, FL 33140
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The Alexander All-Suite Oceanfront Resort
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The Alexander All-Suite Oceanfront Resort
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795 reviews from our community

Traveler rating
    348
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    81
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347
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I frequently visit the hotel for weekly meetings and I cannot say enough about Carlos. He is always friendly, helpful and a pleasure to work with. I recommend contacting the Alexander hotel for any of your banquet needs.

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Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The Alexander was a great facility for a large family requiring more than one hotel room. Booked through Expedia during spring break. Room was spacious - 2 bedrooms - one with two queens and one with 2 twins plus a sleeper sofa. full balcony with lounge chairs. 15th floor oceanfront. Kitchen was stocked and nice. Hotel is right on the... More 

Was this review helpful? Yes 1
nova scotia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We rented through VRBO. A "manager" organizes the rental agreement with the condo owner. The damage deposit was paid upon booking then via PayPal the full payment was made within 30 days of arrival. No major glitches with all that. The only problem was the hotel front desk did not honor the Valet Parking costs of $15 per day and... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The front desk staff and concierge were rude. I asked the concierge for a notepad and he tore off all the pages and left me with 1 sheet. I asked him for another and he said I asked for a notepad and I didn't specify how many sheets. The facilities were outdated. The pool and jacuzzi water had an odor.... More 

Was this review helpful? Yes 2
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, We greatly appreciate your taking the time to provide feedback about your recent stay at the Alexander. I would like to personally apologize for the inconveniences you experienced during your visit. Our team works diligently to ensure that each guests’ needs are met and in an effort to do so, it appears the concierge missed the mark. I... More 

Hamilton, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in suite 802 for a girls weekend getaway. The staff upon arrival were great and courteous. we were extremely early so they took all of our luggage's so we can get on with our first day in Miami. Hillary at the front desk was wonderful throughout the whole time - she was great with my planning accommodations and... More 

Was this review helpful? Yes 5
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff. We'll definitely be sure to pass along your kind comments to Hillary and the other members of our team. It is so rewarding to hear that we were able to provide a wonderful experience for you and your girlfriends.... More 

Suffield, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed here with my husband and 2 young daughters in Feb 2015. If you want to stay near the beach and that's all you care about, this hotel will suit your needs. Everything else is a mess. Our room wasn't ready at 5 PM when we went to check in and, with a 3 year old and 18 month... More 

Was this review helpful? Yes 1
Takoma Park, Maryland
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My girlfriend booked and paid for rental of a condo unit at the Alexander without checking any reviews. So I checked the reviews and found them very mixed. I thought uh oh, we may have made a mistake. Some reviewers here complained of unfriendly staff. Others said the place was run down or that only one elevator worked. Well, it... More 

Was this review helpful? Yes 2
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is the third time we have stayed at the Alexander, and have always enjoyed its location, its staffing, and the view. This time...very disappointing: I realize the hotel is JUST changing management so that might have something to do with it..but one of our faves is the POOL bar..and unfortunately they closed it for remodeling (should have posted it... More 

Was this review helpful? Yes 2
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, Thank you for taking your time out to leave a review. I am sorry to hear that your stay was anything but excellent. Critical comments are hard for us to read, but they do make us better. Guest comfort is of the utmost concern to us and we are committed to making every possible effort to provide a... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this resort with 3 of my friends to get in some golf and R&R in early Febuary. Expedia screwed up our reservation and the staff at The Alexander jumped into action to accomadate us and they did a superb job thanks

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

For the last month we have been meeting at this venue "The Alexander" we are treaded with so much professionalism and dedication, the service is stellar. You will enjoy your stay and their great service, by a well trained group of professionals.

Was this review helpful? Yes 2
Mariela I, Front Office Manager at The Alexander All-Suite Oceanfront Resort, responded to this review

Dear Guest, It is great to hear from you and I am so glad that you are enjoying our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide your group each and every time. It is a real pleasure serving you Thank you again With Warm Regards Mariela More 

Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Great view(4)
  • Junior suite(3)
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Main Pool (19)
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Second Pool (31)
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Signature Suite (91)
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