Spent 5 days over New Years in Miami at the Tides. Despite changing management, the quality of the service did not appear to suffer. The standouts of this hotel to me were a) the friendlieness and professionalism of the entire staff; b) the quality of the rooms; and c) the location. Nothing was too much for the entire staff, starting... More

Every couple of years I head down to The Tides for a few days by myself to unwind and relax. The hotel is classic South Beach, from the architecture to the room designs. Food is good but South Beach is right outside so no shortage of great places to go. No better place to stay when in South Beach. More

The concierge, Fransico, makes you feel like you are the only visitors to the hotel. His recommendations for restaurants were perfect ( The Dining Room and Osteria)! The entire staff was very attentive. The rooms were huge and very clean. The pool area was a disappointment. It was small and shaded, no bar service out there. The beach access with... More

Went to the Tides for my husbands 50th Birthday and we had a blast. Love the Hotel, love the room, love the service, love the food, love the location. It was our second trip to the Tides in less than two years and we cant inmagine going anywhere else. Worth the money spent. More

Just returned from a fantastic time in Miami with my husband and our two boys aged 16 and 20. We stayed at the Tides hotel for 12 nights. From the minute we arrived at the hotel welcomed by a brilliant door man and reception staff. Francisco our friendly and most helpful conceirge was extremely friendly along with all the other... More

Stopped overnight on way home to UK from a cruise around the Caribbean. Door and reception staff were miked up, never a good sign, but I suppose it makes them look important. The corridors to the bedrooms were stark and over air conditioned, absolutely freezing. The suite was large but it was a case of design over function. Despite having... More

Although they seemed to have lost a little of customer service expertise in the last two years, there is no better hotel on Ocean Drive. First Class location, first class operation. Do not stay anywhere else! More

I was in Miami Beach for a business conference and picked the Tides primarily for its location. But i will be going back because of the service. I lost count of how many different staff greeted me by name (and I was only there 3 days!). The pool is peaceful and and all of the staff, from the bar out... More

While looking through the more recent reviews and images, I noticed some rooms were doubles. So I called the hotel to book a room. UNFORTUNATELY, the hotel has recently changed management (as of about 3 weeks ago) and undergone some renovations so there are no longer any doubles. To obtain a room that holds more than 2 people or you... More