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All 203 Miami Beach hotels »

Kent Hotel

3.0 of 5
1131 Collins Ave, Miami Beach, FL 33139
Hotel amenities
Kent Hotel
Ranked #63 of 203 hotels in Miami Beach
3.5 of 5 stars 406 Reviews
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406 reviews from our community

    Trip type
Traveler rating
    81
    128
    108
    48
    41
Date Rating
London
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 25, 2012 NEW

I stayed at the Kent hotel with a group of friends in May, and the main thing i have to say is that the hotel is in a fantastic location. We walked everywhere! Apart from when we went to Nikki Beach we took a cab but that was becasue we were tired and it was hot. On the way back... More

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NYC
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 23, 2012 NEW

I was attracted by the price and location (79$ one block of Ocean Drive, in the heart of Art Deco district in May). Staff is ok, room is ok, clean. However, I was disappointed by the noise. If you go, refuse to have any room on the first floor, because it is really close to the lobby, and patrons go... More

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NYC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

The worse hotel I have ever stayed at! The pictures they have listed on the web site are not at all what it is! Staff has 0 customer skills. They just sit there, texting or pretending to be busy. Nver once a "good morning or good day", nothing! The place needs a deap cleaning . My bed sheets looked old.... More

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5 of 5 stars Reviewed May 10, 2012

Great place for a great price, service is great. Of you go to the bar ask for Karen! More

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Eddie Nunez, General Manager at Kent Hotel, responded to this review
May 22, 2012

Dear Guest thank you for the great review! More

Budapest, Hungary
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

Absolutely no Welcome upon arrival. Was given keya and told to walk up some stairs. Brain-dead service all theoughout our 4-day stay. Not once (not once!!) did any of the receptionists say "hello" any time we passed through the lobby area. Room was 112, on ground floor overlooking a capark. Room door was ill-fitting, resulting in every word in the... More

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Eddie Nunez, General Manager at Kent Hotel, responded to this review
May 22, 2012

Dear Guest, I'm sorry you did not feel welcome here at the hotel, we train all of our staff to say hello to anyone walking by in the lobby at all times throughout the day, I will show staff this review so that they can see how important this small task is. I would like to apologize for the hot... More

Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 8, 2012

Arrived late at night for our first night and was put into only available room left, which was right next to reception on ground floor. Was REALLY noisy all through the night and in the morning with people coming and going. Couldn't sleep well. Had to put up with it again the second night and was only moved to quiet... More

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Eddie Nunez, General Manager at Kent Hotel, responded to this review
May 22, 2012

Dear Linda, I'm so sorry to hear you did not get too much sleep your first two nights, we try our best to ask guests to not make too much noise at night, especially in the lobby so that guests could get a good night's sleep, if you ever visit us again put in a request to get a room... More

Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2012
1
person found this review helpful

My friends and I stayed at this hotel April 26-29th. It was a good time for the most part. When we arrived at the Kent we were originally quoted one price and were given a much higher one when we arrived. Chris was at the front counter and he wasn't very helpful. He had a major attitude and on top... More

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Eddie Nunez, General Manager at Kent Hotel, responded to this review
May 5, 2012

Dear Guest, I'm sorry about the lack of customer service you received upon arrival, we will be speaking to staff members to properly correct this, we are glad to hear that despite that, you still enjoyed your stay at our establishment. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2012
1
person found this review helpful

I've been to Miami south beach three times. Each time staying at a different hotel. And I have never been so pleased as I was with The Kent. The hotel is clean and stylish. It is centrally located with a Miami feel. But the best part of my stay was the staff! They went above and beyond to help me... More

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Eddie Nunez, Director of Sales at Kent Hotel, responded to this review
May 5, 2012

Thank you for the great review, glad to hear that our staff members made your stay a memorable one! More

Hermosa Beach, CA
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2012

Great location, near to the beach and Espanola Way. Good conciege was very helpful. Housekeeping service was haphazard at best, but the bed and towels were clean. If you want a smoking room, be sure to take your own ashtray (the hotel has smoking rooms but does not supply ashtrays.) More

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Eddie Nunez, General Manager at Kent Hotel, responded to this review
May 5, 2012

Dear Guest, thank you for the positive review, I would just like to mention that the hotel does carry ash trays and should any guest need one we would be more than happy to provide one, I'm not sure what occurred during your stay to make you think we did not carry them, but we apologize for any inconvenience it... More

Lindenhurst, NY
1 review
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

A few of us took my cousin for her birthday to Miami for the weekend back in December. We couldn't have asked for a better hotel. The price was right up our alley and the location was great. Walking distance to a lot of great places including the beach. I had read a couple of reviews that mentioned Francois and... More

Was this review helpful? Yes
Eddie Nunez, General Manager at Kent Hotel, responded to this review
May 5, 2012

Thank you for the wonderful review! More

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Additional Information about Kent Hotel

  • Kent Hotel Miami Beach
  • Kent Hotel Miami
  • Kent Miami Beach
Address: 1131 Collins Ave, Miami Beach, FL 33139
Price Range: $$

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