We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 197 Miami Beach hotels

Marseilles Hotel

3.0 of 5 Hotel   |   1741 Collins Avenue, Miami Beach, FL 33139 (City Center)
Hotel amenities
Save Saved
You added Marseilles Hotel to your Saves list
Marseilles Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
48%
Ranked #109 of 197 hotels in Miami Beach
A recent review
  • Reviews (589)
  • Photos (176)
  • Prices
  • Amenities
  • Room tips (44)
  • Back to top
Write a Review

589 people have reviewed this hotel

Traveler rating
    63
    201
    128
    102
    95
See reviews for
134
176
23
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Minneapolis, MN
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
100 helpful votes 100 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Let me start by saying prior to booking I had contacted the hotel via phone 2 times to see if it was possible to have a roll away bed in the room we booked (double). Both times we were told not problem. We arrived at the hotel before check in and our room was not ready, which was not a... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The negative reviews on this hotel are not true! Initially I made reservations to stay at a hotel right next door to the Marseilles, but after checking into the room I just couldn't stay there. I went right next door the the Marseilles and found a piece of heaven! The room was fresh and breathtaking! The decor right down to... More

Was this review helpful? Yes 1
Scotland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Well to start with we picked the wrong weekend to stay in Miami. The Ultra music festival was going on and the hotel right next door had its own mini dance music festival happening so the noise was pretty crazy. From our room we could hear constant noise till 5am but this wasn't the hotel's fault and there was a... More

Was this review helpful? Yes
El Paso, Illinois
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The stay at Marseilles Hotel was not what we expected. Even after reading the reviews we thought, "How bad could it be?" We are pretty easy going travelers, but the first two nights at the Marseilles were the worst I have ever experienced. The first night we were assigned a room with nasty stains on the carpet, and hairs on... More

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2014

We stayed at Marseilles hotel in Miami one night Mar 3-4, 2014 and had two rooms there. We were expecting the worst after reading the reviews - and maybe that made us excessively pleasantly surprised. The service was wonderful. Everyone was helpful and cheerful. Yes there's construction and no access to the pool on the property but they give you... More

Was this review helpful? Yes 3
Chris G, Manager at Marseilles Hotel, responded to this review

Dear Guest, I wanted to thank you for sharing your impression of your stay at the Marseilles Hotel. I couldn't be more pleased to hear that we exceeded your expectations during your recent visit. We pride ourselves on our high level of customer service the satisfaction of our guests is incredibly important to us all. I appreciate your mentioning for... More

UK
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 27, 2014

We booked this directly with the hotel in October last year and were never advised that the pool was being renovated during our stay. We only found out via trip advisor and by that time it was too late to get a better deal. However saying that we found our stay adequate, not exceptional. We had a two bed room... More

Was this review helpful? Yes 1
Chris G, Manager at Marseilles Hotel, responded to this review

Dear Guest, Thank you for your recent stay with us here at the Marseilles Hotel. We appreciate your patronage and your feedback. We're keenly aware of the inconveniences posed to our guests by the renovation of our pool area. As you know, we have partnered with the hotel next door to provide our guests with pool and beach access while... More

SAN DIEGO
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2014

I stayed for business in February. The hotel is average. The pool area was under construction...and they charged for the facilities (extra). The service for breakfast was non-existent. The room windows do not open, and they should for the age and location of the hotel. The location is the only saving grace for this flophouse in South Beach.

Was this review helpful? Yes
Chris G, Manager at Marseilles Hotel, responded to this review

Dear Guest, Thanks for your recent stay and especially for your feedback. We are working hard to complete the renovations of what will be our beautiful new pool and cabana area. In the meantime, we're accommodating our guests with pool and beach access through a partnership with the neighboring hotel. The Resort Fee covers a number of amenities, including free... More

Spring Lake Heights, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 19, 2014

Booked on line at Hotels.com. Beautiful pictures i must say. paid a premium for valentines day week end. unfortunatly no one told us pool has been empty for several weeks and was undercontruction. back of property was in such disrepair you have to go to an adjecent hotel to access beach! not funny, no apologies made and no compensation offered.... More

Was this review helpful? Yes 1
Chris G, Manager at Marseilles Hotel, responded to this review

Dear Guest, I apologize that information regarding our pool renovations was not made available to you prior to booking your stay with us. While we are partnering with our neighboring hotel to offer our guests pool and beach access until the construction of is complete, I can certainly understand how not knowing about the situation before your arrival must have... More

Manchester, New Hampshire
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2014

This hotel is in a fantastic location right behind the beach but it's more of a 2 star not 4...way over priced, we paid over 260 for this place not worth 100. If you can get it for cheap price it's fine but don't waste 260 for it, much nicer hotels for less on beach.

Was this review helpful? Yes
Chris G, Manager at Marseilles Hotel, responded to this review

Dear Guest, Though you were pleased with our location, I'm sorry to hear that you were generally displeased with your recent stay. I would love to hear more about your stay and what you feel we could be doing better. If you have some time, please feel free to contact me at guestservices@gomiamibeach.com. I'd love to hear your thoughts on... More

Novato, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 12, 2014

The hotel's pool, workout room and other areas of the hotel are under construction and they still have the audacity to charge a $16.50 facilities fee. When I complained about this they mentioned that I could use the pool next door and the workout facility at another hotel two blocks away. Nice location with okay rooms but they have little... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Marseilles Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Marseilles Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marseilles Hotel

Address: 1741 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #109 of 197 hotels in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Marseilles Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, BookIt.com, Otel, Hotels.com, Agoda and Venere so you can book your Marseilles Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

176 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
Room/suite (43)
Viewed
View from room (9)
Viewed
Bathroom (11)
Viewed
Pool/beach area (22)
Viewed
Hotel & grounds (35)
Viewed
Dining (4)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (7)
Viewed
Other (1)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Expedia.com Travelocity
and 6 more sites!

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#73 On the Beach Hotel in Miami Beach #109 Top resorts Hotel in Miami Beach
Hotel Class
Number of rooms
112

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.