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Marseilles Hotel

3.0 of 5 1741 Collins Avenue, Miami Beach, FL 33139
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Marseilles Hotel
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Marseilles Hotel
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648 reviews from our community

Traveler rating
    74
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Boston, Massachusetts
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here about a year ago before I knew about this site. It was the first time I stayed in Miami Beach and got a good package deal on one of the travel site. I read the reviews and saw about the construction that they were doing and figured that I would try it. The construction wasn't bad until... More

Was this review helpful? Yes 1
Aaron G, Manager at Marseilles Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your visit to Miami Beach. We are happy to hear that you enjoyed our newly renovated rooms. I would like to apologize about the inconvenience with the noise that you encountered. Also, I would like to add that we have self parking here at our hotel. We give... More

surrey
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Marseilles hotel for 1 night. I had a good size room with a very comfortable bed . Aircon worked perfectly well, power shower and bathroom area clean and modern. If that’s what you need from a hotel then stay at the Marseilles. The reason I wont stay here again is that it doesn’t offer the “Miami... More

Was this review helpful? Yes 1
Aaron G, Manager at Marseilles Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your visit to Miami Beach. We appreciate all the nice things you said about our hotel. As far as the lobby being boring, we just newly renovated the entire lobby front desk and the lobby bar that consists of a happy hour every day that is anything but... More

Massachusetts
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 27, 2014

We, 3 adults , stayed at the Marseilles Hotel on Collins Ave., Aug. 16-23 for 7-nts. in a Superior DBL/DBL P.O.V RM. #505. The Hotel was getting a new front desk area that week, which actually will add a nice touch. Room was ready when we arrived around 230pm. The room, #505, looked like it was freshly renovated. New window... More

Was this review helpful? Yes 3
Ann Arbor
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 16, 2014

We stayed at the marseilles for 3 nights in Feb 2014 - the hotel is fairly dated and worn. Rooms need some new paint and updating. Staff was friendly and hotel is on the beach. However, the pool area was being renovated and so the whole back side was blocked and you had to walk through a neighboring hotel to... More

Was this review helpful? Yes 1
Aaron G, Manager at Marseilles Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your visit to Miami Beach. We apologize that your stay with us was unsatisfactory and we appreciate your feedback as we look to improve in the areas you noted. Our pool being under construction can be a disappointment to our guests and we appreciate your cooperation while we... More

London, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed one night at Marseilles at the beginning of Aug 2014. The check-in went smoothly and the staff very polite and friendly. We stayed in a jacuzzi room which was lovely, cool and clean. The pool is under construction but we were encouraged to use the pool next door and we had free chairs and an unbrella at the... More

Was this review helpful? Yes 1
Milano
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 8, 2014 via mobile

If you are thinking about booking this hotel..run away unless you like to be robbed and sleep with cockroaches! We found few cockroaches in the room,which is pretty disgusting if u think about the fact that the are used to hide into beds. After this issue the hotel proposed us a refund of 200$ and they moved us into another... More

Was this review helpful? Yes 1
Aaron G, Manager at Marseilles Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your visit to Miami Beach. We are extremely sorry about all the inconveniences you may have had while staying with us. Palmetto bugs are very indigenous to our area and sometimes find a way inside the hotel. We are very sorry that you had to encounter one but... More

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 29, 2014

I would still recommend this hotel because of the location. It is in South Beach on Collins, beach front,close to Lincoln(shopping,food,Walgreens etc.), and the Art Deco Ocean Drive area. The pool is under construction(until October 2014) so you have to go to the hotel next door and use their pool. You do get free beach chairs and umbrella. We stayed... More

Was this review helpful? Yes
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014

When booking yourself a hotel in south beach do yourself a favor and make sure you do not go to the marseilles hotel. The hotel is absolutely disgusting and the worst hotel I have ever been too. First of all, my friends and I realized after the first night at the hotel that we had little bites all over our... More

Was this review helpful? Yes 2
Aaron G, Manager at Marseilles Hotel, responded to this review

Dear Valued Customer, Thank you for choosing to stay with us on your visit to Miami Beach. I am deeply sorry about how poorly your stay went. I do want to clarify that when you reported the bites on your legs and body and claimed it to be from bed bugs, my housekeeping department went to the room and did... More

Woodbridge, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2014

I stayed here July 2013 but I couldn't choose that date. I stayed at this hotel 2 times. Both times were for a couple of days before going on a cruise. The hotel is average looking nothing too spectacular. It's in a good location..not too far of a walk from the main strip with all the bars and restaurants. There... More

Was this review helpful? Yes
Wilmington, North Carolina
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 22, 2014

We had very loud people in the room next to us, did not call security the first night, or the second but called the third when they would not stop beating on the walls. When security got there he told them what room had complained, the lady in the room said "I know" and the security guy APOLOGIZED to them... More

Was this review helpful? Yes
Aaron G, Manager at Marseilles Hotel, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us on your visit to Miami Beach. I want to send my personal apology to you for the situation that you had to deal with. As you are aware South Beach is a place where many people come to vacation whether it is to party all night or just to... More

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Additional Information about Marseilles Hotel

Address: 1741 Collins Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Marseilles Hotel 3*
Number of rooms: 112
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