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Marseilles Hotel

Hotel website
1741 Collins Avenue, Miami Beach, FL 33139
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Marseilles Hotel
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Marseilles Hotel
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721 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Shanghai, China
Top Contributor
57 reviews 57 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed yesterday NEW

We booked a sea view room with extra price. The room is on the end of the corridor, near some kind of machine rooms (not only one room!) which make constant noise 24 hrs p. Day. From the window, which is not sound proof, we got the noise from the ventilation of the next building. The front desk staff were... More 

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Temple, Georgia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Upon arrival we were confused as to where to park and how we needed to handle our luggage/check-in and such. The front door staff was quick to meet us at our car and direct us as to where to go. He was very courteous. The hotel is not bad at all for the price and location. The pool was great,... More 

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Andrej B, Guest Relations Manager at Marseilles Hotel, responded to this review

Thank you for the kind review. Indeed, Collins Avenue is very busy and with limited space for any driveways. We are one of the few hotels on this block that have our own parking lot available for self parking based upon availability. We thank you for choosing the Marseilles hotel and invite you to stay with us in the future. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I strongly advise against anyone from staying here. Less than 24 hours before arrival, I received an email saying that the pool "may" be closed because they "may" require a city permit for some construction. Upon arrival, we discovered that the pool area clearly has been under construction for a while. This meant not only that there was no pool... More 

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Andrej B, Guest Relations Manager at Marseilles Hotel, responded to this review

Thank you for taking the time to post your review. Please accept my sincere apology for any misunderstanding. Our main swimming pool was already opened, however to finalize all stages of the build of the second pool, jacuzzi and bar, all pools are closed until further notice. Also for this reason the beach is accessible only through streets that are... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I picked this hotel for a short stay in Miami based upon price and location. The pictures shown for the hotel make it look far better than it actually is, don't be fooled. The room was old, outdated and not clean. I was awoken in the middle of the night by a terrible ringing sound, when I tried to call... More 

Was this review helpful? Yes 1
Andrej B, Guest Relations Manager at Marseilles Hotel, responded to this review

Thank You for taking the time to share your experience. We apologize for not making your stay perfect, as we strive to do so with every guest, every time. We will address the defect with the telephone, and any noise issues or disturbances are treated with an urgency. We are even now undergoing a multi-million dollar updates to the property,... More 

Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We /family of 4/ had two queen beds, which were soft and sleeping qualtiy was poor. If you stay more than one night don't take a room looking on Collins Ave, since it can be a lots of traffic. Happy hour for cocktails is a good pick. Good breakfast, free only for adults, had to pay for kids??? Free 8... More 

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Adirondacks
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to be in the thick of Miami Beach's action and not have to walk and walk to the beach or to the dining scene. The Marseilles let us do it affordably. A few doors down, hotels like the Delano and Loews charged more than quadruple per night what we paid. I get that in exchange we got smaller... More 

Was this review helpful? Yes 2
Staten Island, New York
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Access to the beach and Right 0n Collins Ave where everything is happening as well as it is located a few blocks away from Lincoln Road with all of its shops and restaurants. You get a true sense of South Beach and the vibe from this home base. The staff are very friendly and attentive to the guests. You... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The single worst stay at an "upscale" hotel I have ever had the displeasure to experience. This is a borderline motel. I'm not sure where to begin, so let's start with the worst. There is no hotel security, and it's to the point where there's not even a door man. The locals apparently know this and stole my phone out... More 

Was this review helpful? Yes 4
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our stay at the Marseilles hotel was much better than expected... The room was BRAND NEW and well designed and the staff was really great. The only downfall was that it is still a WORK IN PROGRESS as there is lots of construction going on out by the pool area and the beach access was blocked (had to use 18th... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall visit was good. Check in was easy after waiting until the actually checkin time, due to the computer system being down. The winter package we purchased included an upgrade to a king suite with ocean and city view and jacuzzi tub which was lovely. The room was clean, new sheets and bedding. Staff was attentive. We would stay again.

Was this review helpful? Yes 1
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