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Marseilles Hotel

3.0 of 5 1741 Collins Avenue, Miami Beach, FL 33139
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706 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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New York, New York, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here from last Thursday until yesterday and I have to say, this was the worst hotel I have EVER stayed at in my entire life (and I travel several times a month for business.) I had bugs in my bathroom, stains on my towels, stains on the curtains and more. The cleaning crew screamed to each other starting... More 

Was this review helpful? Yes 3
Columbus, Ohio
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed here last week and were so disappointed. The rooms are dirty - worn out carpeting and mold in the bathroom. Threadbare towels. Hallways are filthy - glass doors and elevators are all smudged - everything needs a good cleaning! There is no beach access as the pool area is under construction. The pool is now open but unheated... More 

Was this review helpful? Yes 3
Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We thoroughly enjoyed this hotel. The staff was both fun and accommodating. Nice pool- working on new bananas and engrave to the beach. Room both clean and spacious contrary to reviews we read. Good breakfast amd free happy hour- would definitely return- great value for SOBE!

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Ok first I booked on booking.com the picture were nice , review ok and price ok for south beach , this hotel have 0 service a la clientel , rude , impolite ! I have a 4 years old daughter during my stay of 12 days my daugher pied 1 time on the bed wile sleeping , I went downstairs... More 

Was this review helpful? Yes 2
msg24, General Manager at Marseilles Hotel, responded to this review

As the General Manager, I take responsibility for the actions of my employees. However, when you write things that are not accurate, I feel I must protect my employees and my hotel from your inaccurate portayal of the hotel. Your daughter went to the bathroom in the bed. Of course we changed all the linen. In order to protect the... More 

Port Chester, New York
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Overall, the hotel is decent. The rooms are clean and the location is fantastic. Yes, the pool area is under construction and we should have been informed about that prior to booking. But we did still have beach access with complimentary lounge chairs and umbrella. For the first half of our stay we were able to use the pool at... More 

Was this review helpful? Yes 5
Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 26, 2015

The hotel pool are was under construction when we were there in late September 2014. However, we were able to pay $200/night--a very cheap fee for south beach! The location was perfect and we knew we were willing to sacrafice a "fancy" hotel stay for an affordable one with a great location. When we arrived, we were very happily surprised.... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 16, 2015

Dont plan on trying to check in early they dont allow you till 3 and even then your room might not be ready! Our ocean view consists of 2 double beds staring out at a empty pool and a tore up property. Decore in room is nice . View sucks room 317 not high enough for a oceanview. And they... More 

Was this review helpful? Yes 3
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 14, 2015 via mobile

We booked two nights stay through the Internet site were we found a good deal. Unfortunately the pool was under refurbishment, but we were fully informed about it: we could use next door hotel's pool, plus free chairs and umbrella at the beach. Very good impression upon check in: a gentleman at the reception gave us lots of enthusiastic suggestions... More 

Was this review helpful? Yes 1
Island of Malta, Malta
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 30, 2014

The location is great but that is all that's great about this hotel. When I checked in I was harassed by a drunk guest who was talking to me and the receptionist. I was tired after a long flight and was not in the mood to talk to an intoxicated man and the receptionist did not once tell him to... More 

Was this review helpful? Yes 4
Cleveland Ohio USA
Top Contributor
79 reviews 79 reviews
53 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed December 27, 2014

Which is exactly what we were hoping for from this hotel. We needed a hotel that had decent rooms (ours was clean, a tad small, but just fine otherwise), convenient to our South Beach destinations (which it was very) and within our budget. Basically, not looking to spend any quality time in the room or hotel beyond sleep and shower.... More 

Was this review helpful? Yes 4
Jonathan P, Front Office Manager at Marseilles Hotel, responded to this review

Dear Valued Guest, I would like to thank you for expressing your comments about our Hotel. Our pool is in the final stages of being completed and we would welcome you back to see the enhancements we've made. We take pride in making our guests feel at home and getting excellent customer service. Jonathan Parrales More 

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Additional Information about Marseilles Hotel

Address: 1741 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Marseilles Hotel 3*
Number of rooms: 112
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Hotel Style:
#83 On the Beach Hotel in Miami Beach

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