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Essex House

Certificate of Excellence
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1001 Collins Ave., Miami Beach, FL 33139
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Essex House
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1,226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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White Sulphur Springs, West Virginia
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed, because of the location and most importantly the SERVICE! Curb service and hotel staff MOST accommodating. Service and information was MOST helpful. I/WE will return to this location in the future.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

This place was absolutely beautiful! I loved my stay at Essex. The staff was phenomenal and so polite. The day before my trip my phone broke and I had to have one shipped to the hotel. I was a little worried but they were so nice and helpful and as soon as it came they brought it to my room.... More 

Was this review helpful? Yes
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We have stayed for 2 nights, since Clevelander was fully booked and this property is known to be quieter (Clevelander parties till 5am every morning). The staff was exceptionally friendly and helpful, the location is not too far from the beach and just steps from Ocean Drive and the building itself is Art Deco style. Breakfast - usual continental style,... More 

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Danbury, Connecticut
5 of 5 stars Reviewed 1 week ago NEW

The Essex house was the perfect weekend getaway! So close to the beach, and the service was wonderful!!! Everyone was very helpful. The pools were quaint and right around the corner was all the party, but it was nice to be a little further away when we were ready to go to sleep at night

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This place was truly amazing. The staff members were friendly and courteous. Shout out to the best guest service member in the world, Marco! Never met someone who is so passionate about his work, and makes it his duty to put a smile on our faces. We were given complementary drinks, free access to the Clevelander and to their rooftop... More 

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ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear RathaEnn, Comfortable rooms and an amazing location mean nothing without a passionate team who believes that exceptional, game changing guest service is EVERYTHING!! Thank you for recognizing Marko and our entire team, it really means so much. You always have a home on South Beach and we can't wait to see you again! Warm Regards, Chad Moreau Guest Service... More 

Maribor, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Essex House Hotel at the beginning of June for four nights and experienced its exeptional guest service. Great location, very clean, good breakfast and very friendly and professional staff. We got a very comfortable and quiet suit. We should thank Mr. Chad for being so kind and attentive to us. The Essex House is a place... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Ljubica, It was such a pleasure to have met you both and I so enjoyed our conversations. Meeting and taking care of guests like you are the reason I am so passionate about what I do On behalf of our entire Essex House team I would like to thank you for taking the time to recognize the service you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a night with friends and family before going on a cruise. I loved it here,the staff was absolutely amazing. They were extremely kind and friendly. The location is perfect you're just one block away from the beach and Ocean Drive. Plus you get all the benefits of The Clevelander, you get into the parties for free,... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Kenicha D. You think we're amazing? We think you're amazing!! Thank you so much for choosing the Essex House as your home on South Beach. While we are situated in the most ideal location steps from Ocean Drive and the beach, we hope that it is our staff that truly sets us apart. We can't wait to welcome you... More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had an excellent experience at the Essex House. I've never seen people smile so much. Sherrod Rolle did his job to perfection, friendly, helpful, and professional. Excellent customer service! I cant recommend this place enough.

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear CESDL, We at the Essex House believe that happy team members mean happy guests. It means so much that our passion for exceptional guest service made a difference in your stay. Thank you for choosing us as your home on South Beach and we look forward to welcoming you again soon! Warm Regards, Chad Moreau Guest Service Manager 305.532.4006... More 

Milford, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Very accommodating staff. Nice clean rooms, a little on the small side but who cares you're not Miami to stay in your room all day. I loved the restaurant Zen Sai attached to the hotel. Also you get direct access to the famous Clevander next door. Parking is a pain. I'd just pay the valet and get it over it... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Andy, It was a pleasure to meet you and, again, I am sorry about your car. With such limited space for parking on South Beach, the regulations are strictly enforced for sure and I would agree that utilizing the valet service is a good idea. I am so happy to hear that the food at Zen Sai, our Japanese... More 

Rotherham, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed in a superior room on the 3rd floor from 16-22 June. Check in was quick and staff were friendly. The hold a $100 per night deposit for incidentals, ours was reduced to $ 400. Our room was large and bright with a large corner window. The king size bed was very comfortable. We were less than 5 min... More 

Was this review helpful? Yes 2
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Michael, At the Essex House, exceptional, personalized guest service is our number one priority. We know that our most valuable resource is each and every one of our team members and we are so pleased that the issues that you mentioned were overshadowed by the difference that our staff made in your stay. When planning your next visit to... More 

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