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Essex House

Certificate of Excellence
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1001 Collins Ave., Miami Beach, FL 33139
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1,224 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have stayed for 2 nights, since Clevelander was fully booked and this property is known to be quieter (Clevelander parties till 5am every morning). The staff was exceptionally friendly and helpful, the location is not too far from the beach and just steps from Ocean Drive and the building itself is Art Deco style. Breakfast - usual continental style,... More 

Was this review helpful? Yes
Danbury, Connecticut
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

The Essex house was the perfect weekend getaway! So close to the beach, and the service was wonderful!!! Everyone was very helpful. The pools were quaint and right around the corner was all the party, but it was nice to be a little further away when we were ready to go to sleep at night

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5 of 5 stars Reviewed 3 days ago NEW via mobile

This place was truly amazing. The staff members were friendly and courteous. Shout out to the best guest service member in the world, Marco! Never met someone who is so passionate about his work, and makes it his duty to put a smile on our faces. We were given complementary drinks, free access to the Clevelander and to their rooftop... More 

Was this review helpful? Yes
Maribor, Slovenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Essex House Hotel at the beginning of June for four nights and experienced its exeptional guest service. Great location, very clean, good breakfast and very friendly and professional staff. We got a very comfortable and quiet suit. We should thank Mr. Chad for being so kind and attentive to us. The Essex House is a place... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for a night with friends and family before going on a cruise. I loved it here,the staff was absolutely amazing. They were extremely kind and friendly. The location is perfect you're just one block away from the beach and Ocean Drive. Plus you get all the benefits of The Clevelander, you get into the parties for free,... More 

Was this review helpful? Yes 1
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I had an excellent experience at the Essex House. I've never seen people smile so much. Sherrod Rolle did his job to perfection, friendly, helpful, and professional. Excellent customer service! I cant recommend this place enough.

Was this review helpful? Yes 1
Milford, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

Very accommodating staff. Nice clean rooms, a little on the small side but who cares you're not Miami to stay in your room all day. I loved the restaurant Zen Sai attached to the hotel. Also you get direct access to the famous Clevander next door. Parking is a pain. I'd just pay the valet and get it over it... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Andy, It was a pleasure to meet you and, again, I am sorry about your car. With such limited space for parking on South Beach, the regulations are strictly enforced for sure and I would agree that utilizing the valet service is a good idea. I am so happy to hear that the food at Zen Sai, our Japanese... More 

Rotherham, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in a superior room on the 3rd floor from 16-22 June. Check in was quick and staff were friendly. The hold a $100 per night deposit for incidentals, ours was reduced to $ 400. Our room was large and bright with a large corner window. The king size bed was very comfortable. We were less than 5 min... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Michael, At the Essex House, exceptional, personalized guest service is our number one priority. We know that our most valuable resource is each and every one of our team members and we are so pleased that the issues that you mentioned were overshadowed by the difference that our staff made in your stay. When planning your next visit to... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Friendly staff. We had an early flight and they checked us in at 11am which was awesome, and gave us a late check out and held our bags. Basic queen room, bathroom was a bit small, no counter space, but clean. Great location right in the heart of south beach, one block from beach. Pool area small, but ok to... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Emh5030, At the Essex House, we know that our most valuable asset is our staff. We are all genuinely passionate about connecting with each guest, making sure they feel warmly and ensuring that this level of service is consistent throughout their stay with us. We are so glad that you found your room to be so clean and comfortable... More 

Newark, Delaware
1 review
5 of 5 stars Reviewed 1 week ago

Was coming to Miami for a friend's birthday and wasn't sure where to stay. Found the Essex House and thought it looked good for the price and I was right. We checked in a little after midnight because our flight was delayed. I called ahead and they said there'd be no problem with a late check in. When we got... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear JMancino, We know how many options you have for accommodation when planning a trip and we could not be more excited that you chose the Essex House as your home on South Beach. Quality and value are at the heart of our core values and our entire team is dedicated to providing exceptional service and personal authentic experiences for... More 

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