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Essex House

Certificate of Excellence
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1001 Collins Ave., Miami Beach, FL 33139
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Escape to Miami Sale
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Essex House
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1,235 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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    (1235)
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    (364)
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    (325)
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1 review
4 of 5 stars Reviewed 1 week ago

Location!!!! Great location. Right near everything! Less than block from the ocean on Collins ave. It is directly behind the clevander hotel! Pool is nice but kinda small! Staff is very friendly and accommodating. Rooms are small but clean and nice. Lobby was modern and nice and very clean! The staff is very attentive to your needs. Every am their... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Adam, At the Essex House we know that our most valuable asset in providing game-changing guest experiences is our staff and we are so happy that you found them to be so friendly and accommodating. We want to be your home on South Beach and would love the opportunity to welcome you again. Thanks so much for your feedback!!... More 

Pasadena, Maryland
5 of 5 stars Reviewed 2 weeks ago

The location of the Essex House is central to South Beach. The staff went out of their way to ensure our stay was perfect. JJ and Marco are the best! South Beach really gets the day started and the night life, starting at "C-level", is amazing. Essex House is very clean and I will most certainly stay again...two thumbs up.

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Gail, Thank you so much for choosing the Essex House as your home on South Beach! Our entire staff is passionate about providing exceptional service to our guests and we are happy that they were able to make a difference in your stay. We're pleased to hear that you enjoyed the peace and tranquility of your King Suite and... More 

Ringwood, New Jersey
Level Contributor
164 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love, love, LOVE staying in South Beach whenever I cruise out of Miami. Since I cruised around July 4th, it was tough to find reasonbly priced nicer hotels in the area. However, I'm happy to say that I scored a really great deal on the Essex House! This hotel is very conveniently located - it isn't right on Ocean... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Mdgrl79, We love to welcome first time guests, but what we love even more is to welcome you back! We love that your impression of our staff was warm and welcoming and that you were able to enjoy our daily complimentary breakfast and happy hour. We are committed to our guest's comfort and right to peace and quiet and,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I loved the locations of this hotel!! The customer service was amazing. I just wish there were microwaves and refrigerators in this hotel. There is also no Ice machine but they promise to bring it to you whenever within 15 minutes. The hotel was in the heart of everything which made it perfect. Prior to booking I wasn't aware that... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Laila, Your feedback regarding our staff and the amazing service they provided means the World to us. We would love the opportunity to welcome you again and next time, remember to take advantage of our mini-fridge that we will happily deliver to your room, which are available by request. Thank you so much for your feedback and for choosing... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a last minute trip to South Beach. The service there was excellent, the lobby contemporary beautiful and relaxing and the little pool was refreshing after my jog along beach. Location is excellent with Clevelander next door and Ocean Drive literally steps away. The room was clean and simple, the bed was comfortable and that was it - but... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Antonio, We love that you enjoyed your stay at the Essex House and that you found it so relaxing. Our location in the very heart of South Beach is second to none, to be sure, but it is our guest service that we pride ourselves on and we are so happy to hear that it made such an impression.... More 

Roselle Park, New Jersey
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is just off of Ocean Dr. on Collins St. Very convenient to all the action and beach. A problem with our bathroom was quickly addresses and the manager sent us a bottle of wine to enjoy for the inconvenience. The hotel offers a Happy Hour drink and a very nice extended continental breakfast included .its my third time... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear JIMBO346, Guest loyalty is something that we at Essex House value, nurture and work very hard to maintain. Exceptional service by a passionate team is at the very heart of our culture and we thank you so much for continuing to choose us as your home on South Beach! Warm Regards, Chad Moreau Guest Service Manager 305.532.4006 x 3540... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at Essex House. My wife and I recently celebrated our first wedding anniversary and we wanted somewhere different and somewhere new to try. After searching we decided to go to Essex House and boy oh boy the service was awesome!!! I'll give it four stars. From the time we set foot on the premises... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Dallas, You could have chosen to spend your anniversary anywhere on South Beach and you chose to spend it with us.....and that means a lot to us! If it is a special occasion to you, then it is a special occasion to us and we are so pleased that you enjoyed your complimentary suite upgrade and all of it's... More 

Dallas, Texas
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has one of the best locations in South Beach. Checked in June 27, 2015 for one night pre-cruise. This was our second visit to the Essex and things are even better than the last time we stayed. We were welcomed by a very friendly front desk attendance and a very friendly bell hop. The check in was extremely... More 

Was this review helpful? Yes 1
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear MJRLdal, We love welcoming our friends from Dallas (my home town!!) and are so pleased that our customer service and attention to detail made such a difference in your stay. Guest loyalty is something that we do not take lightly and we value and appreciate you for choosing us as your home on South Beach. Please feel free to... More 

White Sulphur Springs, West Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed, because of the location and most importantly the SERVICE! Curb service and hotel staff MOST accommodating. Service and information was MOST helpful. I/WE will return to this location in the future.

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear xvredfox, There will always be fancier hotels, even bigger hotels, but at the Essex House we know that our most valuable asset in creating game-changing guest experiences is our staff. I can't tell you how much it means to us that you thought so highly of the team members you encountered and the service that they provided. We want... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This place was absolutely beautiful! I loved my stay at Essex. The staff was phenomenal and so polite. The day before my trip my phone broke and I had to have one shipped to the hotel. I was a little worried but they were so nice and helpful and as soon as it came they brought it to my room.... More 

Was this review helpful? Yes
ChadMoreauSOBE, Manager at Essex House, responded to this review

Dear Crystal, We are honored that you chose to celebrate your birthday with us and so glad that you enjoyed your stay with us. Your description of the incident with your phone is a perfect illustration of what exceptional service means to us. We truly care about each and every one of our guests and it is an integral part... More 

Hotel Review Summarization

What travelers say

  • Happy Hour(25)
  • Art deco(13)
  • Great location(11)
  • Sister hotel(11)
  • Ocean drive(10)
  • Very nice(9)
  • Friendly and helpful(4)
  • CUSTOMER SERVICE(3)
  • Rooms are clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

607 photos of this hotel

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Hotel & grounds (93)
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Bathroom (23)
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Room/suite (93)
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Dining (9)
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View from room (14)
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Pool/beach area (22)
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Family/play areas (1)
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Other (90)

Expert photos: Taken by TripAdvisor travel experts

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Pool (13)
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Restaurants and Bars (11)
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Single Room (39)
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Standard Double Room (44)
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Suite (56)
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Superior Queen Room (42)
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The Hotel (45)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Dining (2)
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Room/suite (3)
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Bathroom (1)
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