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All 130 Miami hotels

TownePlace Suites Miami Airport West / Doral Area

2.0 of 5 Hotel   |   10505 NW 36th Street, Miami, FL 33178
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51%
Ranked #78 of 130 hotels in Miami
A recent review
3 of 5 stars Reviewed January 3, 2014
lithlith Michigan
  • Reviews (74)
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74 people have reviewed this hotel

Traveler rating
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31
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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There are newer reviews for TownePlace Suites Miami Airport West / Doral Area
See the most recent reviews
Colorado Springs, Colorado, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 of 5 stars Reviewed January 13, 2014

We are Marriott customers and have NEVER stayed at a hotel like this one. When we arrived we had to look for the front desk staff and finally found someone chatting to another employee in the back room. It was 7 pm and our ROOM WAS NOT READY yet! The room was awful. The sheets didn't fit the bed, the... More

Was this review helpful? Yes
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Mr. M. thank you for taking time out of your busy schedule to provide me with your invaluable feedback. This information allows me to back the direct guest comments to my team so as we may strive to improve the overall hotel experience. Please accept my sincere apology for any inconvenience which we may have caused you. Thank you, More

Kiev
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 8, 2014 via mobile

I am a loyal Marriott customer and have been for years. For work reasons, I had to stay in this hotel. It is THE absolute worst Marriott hotel facility I have stayed in over the last 25 years. The carpets are filthy, the appliances are extremely old-- the microwaved dangled precariously from the cupboard and it's dial did not function;... More

Was this review helpful? Yes 1
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear SaritaKiev, thank you for taking time out of your busy schedule to provide me with your invaluable feedback. I sincerely apologize for any inconvenience which we may have caused you. I appreciate you letting us know so as we may continue to strive to improve the overall hotel experience. Sincerely, More

Michigan
Top Contributor
133 reviews 133 reviews
107 hotel reviews
366 helpful votes 366 helpful votes
3 of 5 stars Reviewed January 3, 2014

We stayed here one night prior to a cruise out of Miami. This hotel is not too far from the airport or cruise terminal in terms of driving distance, but not walkable to anything. There were restaurants and shopping within a 5 minute drive from the hotel. We try to always stay at Marriott properties, but It has been a... More

Was this review helpful? Yes 3
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Lithlith, thank you for your invalualbe feedback regarding my hotel. We sincerely appreciate the comments and continue to work to strive to improve the overall hotel experience. More

Hamburg, Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 16, 2013

We needed a hotel near the airport for a business related stay with family. It was an excellent choice, everything was hassle-free and easy: check in very friendly and quick, free parking right in front of hotel, easy to unload the luggage, no long distances to walk or carry, free wifi, free coffee and tea 24 hrs and the free... More

Was this review helpful? Yes
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear George R. I wanted to thank you on behalf of my team and myself for your kind words. We sincerely appreciate you staying with us and we look forward to your return. Sincerely, Walter A. General Manager More

NC
Top Contributor
109 reviews 109 reviews
80 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed August 16, 2013

I arrived at this location and was instantly worried about the quality my room was going to be.....I was booked here because I like to find the hotels with 'shopping packages' or 'extra points' offers to I had decided to give it a try. The desk cleark said they had 'no such code' in thier system to honor the shopping... More

Was this review helpful? Yes 1
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Hodels, Please accept my sincere apology for the inconvenience which we caused you. I would like to thank you for taking time out of your busy schedule to porvided me with this invaluable feedback. This will allow me to take the infromation back to my team so as we may continue to strive to improve the overall hotel experience. More

Springfield, VA
Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 6, 2013

First the good news, the suite was a good size with a large work area, decent sized kitchen and bedroom. It was clean and in good condition except for the bed which had a dip in the middle I kept rolling into. There was a small pool that we didn't use. Continental breakfast was adequate. However, our reservation really got... More

Was this review helpful? Yes 1
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Ms. Susansings, I wanted to take this opportunity to thank you for providing me with this invaluable feedback. Please accept my sincere apology for any inconvenience which we may have caused you. If there is ever anything that we may be of assistance to you in the future, please do not hesitate to contact the hotel. More

Jacksonville, Florida
1 review
4 of 5 stars Reviewed January 20, 2013

Very helpful staff and the room with kitchenette was everything I needed. Also has a desk in the room. Housekeeping was thoughtful enough to leave towels, shampoo and wash cloths on my door because I did not request housekeeping. Great place and clean. close to airport but you do not hear the planes. I was on the 3rd floor

Was this review helpful? Yes
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear George R., I wanted to take this oppertunity to thank you for choosing to stay with us here at the TownePlace Suites Miami Airport West. I would also like to thank you very much for your kind words regarding my team members and my hotel. If there is ever anything that my team or I may be of assistance... More

Dallas, Texas
Top Contributor
91 reviews 91 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 14, 2012

The property is about 10 miles from downtown Miami and there are several ways to get there, including toll roads. It is worth making the drive and staying here because of the cheaper rates and the free parking. There are many restaurants and groceries stores close to the property. Amin, the hotel manager allowed me to do an early check... More

Was this review helpful? Yes 1
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

I would like to take this oppertunity to thank you for your feedback regarding my hotel. I sincerely appreciate your kind word about my team member and my hotel. We look forward to your return. More

Bucharest, Romania
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 24, 2012

Good sized rooms, average clean, average new. There seems to be a big difference between rooms, our first was bigger but with a horrible matress, the second one a bit smaller but with a great bed. Some of the friends we were staying with complained about the very dirty floors and carpets, our rooms were just slightly unkempt. Rooms are... More

Was this review helpful? Yes
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

I wanted to take this oppertunity to thank you for providing us with your invauluable feedback. I am sorry we were not able to speak during your stay. As you mentioned the hotel has now under gone a rooms renovation. We look forward to seeing you again. More

Bucuresti, Bucuresti, Romania
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 3, 2012

I have reserved a two bedroom apt and when I arived here there was no one left and manager just said " Welcome to the real world!". We got a room with kitchen witch smels like garbage and everything is very dirty. Very dirty olso the pool and very small. The elvator is very dirty, the hall, the ice, the... More

Was this review helpful? Yes 1
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Guest, please allow me to extend my sincere apology for your recent stay. I am sorry we did not get to meet during your stay. If there is ever anything my team or I may be of assistance to you in the future please do not hesitate to contact us. Sincerely, More

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Additional Information about TownePlace Suites Miami Airport West / Doral Area

Address: 10505 NW 36th Street, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $
Hotel Class:2 star — TownePlace Suites Miami Airport West / Doral Area 2*
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Also Known As:
Towneplace Suites Miami Airport West / Doral Area Hotel Miami

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

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