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All 129 Miami hotels

TownePlace Suites Miami Airport West / Doral Area

2.0 of 5 Hotel   |   10505 NW 36th Street, Miami, FL 33178
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Ranked #84 of 129 Hotels in Miami
A recent review
3 of 5 stars reviewed 2 weeks ago
JSTrip_77 Santo Domingo, Dominican Republic
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83 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After a long trip and flight delays, I arrived late at night. I had to drive around to find an open parking space as many were coned off with mattresses stacked in the parking lot. Went to the front desk and three people were standing there. No one greeted me. Finally one gentleman held out his had and asked for... More

Was this review helpful? Yes 1
Santo Domingo, Dominican Republic
Top Contributor
58 reviews 58 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you need to stay in this area, TownePlace Suites is not a bad option. I've seen previous reviews indicating that guests have had issues with the staff. I can say that during my three-day stay, I had nothing but positive experiences with the staff. I checked in late and was greeted by a friendly front-desk clerk who checked me... More

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Wellington, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 6 weeks while on business. The hotel staff was very friendly plus I was very pleased with the rooms that I stayed in. The rooms were clean and updated. The place was perfect for my needs.

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Orlando, Florida
Top Contributor
100 reviews 100 reviews
90 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed October 22, 2014

Although this hotel is okay, the service is extremely POOR and not up to Marriott standards! I checked in pretty late and the person behind the front desk was not friendly at all. He did not smile, did not greet and I was shocked he was working at a Marriott property! He seemed really annoyed that he was working! The... More

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Trinidad Caribbean
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 24, 2014

I am still here suffering through my 2 nights. We have a studio as no other room was avalable using points. On checkin there seemed to be some issue but we got a room. The room smelled of donuts and was not properly prepped, 4 guests but only three of amenities like plates cups etc. Asked the front desk and... More

Was this review helpful? Yes 2
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Mr. Banzaitnt, Thank you for posting your comments regarding your most recent stay here with us. Please accept my sincere apology for the inconvenience which we caused you. I sincerely appreciate the information which you have provided me with as I will be sure to share your comments with my team. Sincerely, Walter A. General Manager More

Bermuda
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 24, 2014

It was in good location. Close to mall & 22 mins from miami beach. It had a kitchen (utensils are super basic & limited). It was clean. Staff was friendly. Tho when we arrived late at night & needed a blanket for the sofa bed they didnt have ANY available. AlwAys waited at the front desk for someone to come... More

Was this review helpful? Yes
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Ms. Hakes, I wanted to take this opportunity to Thank You for posting your comments regarding your recent stay here with us at the TownePlace Suties. I sincerely appreciate the invaluable feedback which you have provided. I will be sure to share your comments with my team so as we may strive to continue to improve the hotel experience.... More

Westfield, Massachusetts
1 review
3 of 5 stars Reviewed July 19, 2014

I stayed at this hotel for 4 nights this past week. The front desk staff was friendly upon check in. When I went into the room it smelled a bit funky. Needless to say it was still a nice 1 queen bedroom studio. On the second morning within being in this hotel I had a housekeeper knock on the door... More

Was this review helpful? Yes
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Mr. B, Thank you for posting your comments regarding your recent stay here with us at the TownePlace Suites Miami Airport West. I sincerely appreciate the feedback which you have provided, as this allows me to share the guest comments with my team so we may strive to improve the hotel experience. Please accept my sincere apology for any... More

Myrtle Beach, South Carolina
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 25, 2014

We stayed for 3 nites, room wise was good, they cleaned our room everyday. Security was good- main door to enter the floor was with hotel key/access only ( suggestion: do NOT place hotel keys "cards" next to your cell ph) it does something to the keys and you end up like us--- forever trying to open the door!! Breakfast... More

Was this review helpful? Yes 3
Walter A, Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Babycom. I would like to take this opportunity to thank you for taking time out of your busy schedule to provide me with your invaluable feedback. I sincerely appreciate the information which you have provided us as this allows us to train and continue to improve the overall hotel experience. I am sorry for any inconvenience which we may... More

Senior Contributor
28 reviews 28 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 8, 2014

We stayed in a 2 BR suite only one night. The room was clean but the entire place is in desperate need of updating. The 2 BR suite was pretty small, but met our needs for the night. The halls/stairways needed to be vacuumed. It's obviously an older hotel. If I had to pick place in the area to stay... More

Was this review helpful? Yes 3
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear Passing Thru, I wanted to take this opportunity to thank you for taking time to write a review to Tripadvisor. I sincerely appreciate your invaluable feedback. Please accept my sincere apology that you did not enjoy your stay here with us. Sincerely, Walter A. More

Tallahassee, Florida
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2014

We picked our mother-in-law up from the airport and stayed for three days with four adults and four teens for the weekend before her cruise. The staff was extraordinarily friendly and helpful and was so sweet to our teens alone or accompanied (oldest 19) in the breakfast area, pool or lobby. Tons of shopping, fast food and some very nice... More

Was this review helpful? Yes 1
Walter A, General Manager at TownePlace Suites Miami Airport West / Doral Area, responded to this review

Dear JenniferB, I wanted to thank you for taking time out of your schedule to write a review with Tripadvisor. I would also like to thank you for your kind words regarding my team and my hotel. I will be sure to share your comments with my team. I am glad you and your family enjoyed your stay here at... More

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Additional Information about TownePlace Suites Miami Airport West / Doral Area

Address: 10505 NW 36th Street, Miami, FL 33178
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:2 star — TownePlace Suites Miami Airport West / Doral Area 2*
Number of rooms: 95
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Also Known As:
Towneplace Suites Miami Airport West / Doral Area Hotel Miami

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