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Crowne Plaza Miami Airport

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950 NW 42nd Ave., Miami, FL 33126
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Crowne Plaza Miami Airport
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882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San francisco
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here last year as part of the included hotel stay before and after our trip to Cuba. The staff were overall helpful and friendly but what pulled down the stay was the location, the lack of choices for food, and slow and inconsistent service in the dining room. The worst was the room we were given on the... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear ToodaLew, we Thank You for the feedback offered after least years stay with us and regret deeply that the accommodation and the noise from the nearby A/C unit interfered with the desired rest environment. I am certain that we would have made efforts to assign you another room had we been made aware of your concern and if another... More 

Orlando, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there one night in a king bed on the 4th floor for business in the same hotel the following day which was very early. Went to sleep at 10pm and was woken out of my sleep by 2 cleaners one male and one female talking extremely loud right outside my door. They were cleaning the room next to me... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear sarahdance05, it is certainly very unfortunate and regretful that we disturbed your sleep and the unpleasant interaction with some of my Business partners during your effort to seek assistance in addressing the situation. The issue was presented to the Senior leadership team by the Duty Manager, whom you interacted with, the next day and received the urgent attention needed.... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at the Crowne Plaza Miami Airport every month. Though I am there for business, but it feels like leisure. They have a fantastic pool area that is resort like and the pool is sparkling clean. An excellent gym! They have a very friendly and comfortable bar/lounge with excellent food. I love their Philly cheesesteak sandwich. The room service... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Matahari921, we are humbled by your very generous review and like to Thank You for sharing it. My Business partners and I are energized by your satisfaction with our service performance, specially Cory's whom I have the good fortune to work with. Please know that we will always strive to earn your business and loyalty. If ever I can... More 

Rancho Murieta, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here prior to our trip to Cuba and after returning from Cuba. Shuttles from/to the airport are timely and usually full or close to capacity. Nice rooms but with extremely hard beds. Good service from staff. Nice workout area and a nice pool area. Breakfast was ok with a minimal variety of foods available to keep most people happy.... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear KeithM6432, we Thank You for your visit and the review posted. I am sure that many will find it helpful when looking for the right accommodation in the Miami Airport area. Bon Voyage More 

Orange County, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I spent one night here as a result of a 13 hour layover between flights at MIA. The room we had was basic but decent, the WiFi was free, the front desk service was very good and we had an above average experience eating in the lounge. The access to the airport is excellent and the free... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Nella48, we like to Thank You for receiving your business during your lay over in Miami and the constructive review provided. I am pleased to read that we addressed your concern with the A/C noise level. Wishing you safe and enjoyable travels. More 

Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In general we enjoyed this hotel and are especially grateful to them for the following: We were volunteering and attending at the grand AARP Life@50+ Event. This hotel offered a very affordable rate for this event and also was a site for the free shuttle to and from the Convention Center. Additionally ... Here are the pluses: great décor, good... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear inclusion-equity, your valuable feedback is greatly appreciated and we Thank You for the productive comments offered. As we had the opportunity to discuss the issues of concern with you, during your time at the property, a retraining of the identified weakness has been conducted and we certainly anticipate that it will increase service effectiveness. We like to Thank You... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I was there with my husband and my 3 months old baby for 6 weeks and the service was excellent it was our first time in Miami and we will definitely return.. They treated us like family...I will highly recommend crowne plaza Miami airport to anyone that's looking for a great place to stay.. Food was delicious..great sports bar for... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Simone C, we are very happy to read that you enjoyed your stay with us and the highlite of the special service at our Buena Vista Bar. We are very grateful for the recognition of their performance and the comfort it provided you. Finally we are excited that the outstanding Fitness Center offered by the hotel met your expectation.... More 

Somewhere over America
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First and foremost this hotel is not a resort, a luxury property, or a destination. It is an airport hotel for transiting travelers or maybe a site for a short convention or business gathering. I am rating this hotel based on the criteria of a short, unavoidable stay due to connecting flights, etc. In my case, our company puts us... More 

Was this review helpful? Yes 2
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear JasonG14, your very thorough and informative review of our property is greatly appreciated. I am sure that the details provided will help others assist in their evaluation process when selecting the appropriate hotel in the Miami Airport area. Again, we like to Thank You for providing us with your valuable comments. Wishing you safe and productive travels. More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I recommend this Crowne Plaza hotel . We stayed there more than once. It really works for us. The service is fantastic, specially regarding the restaurants team. The location and breakfast are really good . Edilene and Eduardo (Brazil)

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Edilene M, Thank You so very much for your very encouraging review. We appreciate having received your business and the endorsement provided. More 

Austin, Texas
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Absolutely lovely room! The staff were all so friendly on checkin too. We brought the shuttle to and the from the hotel and airport. The shuttle was pretty fast. I have to go back to the room. Wow, bed so comfortable and high quality sheets. Great towels in the bathroom. I am a platinum member and they were so nice... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Jack J, we are very grateful for the posted feedback after visiting our hotel. Thank You for taking time and interest in assisting others when searching for compatible accommodation in the Miami Airport area. Hope you had enjoyable travels. More 

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