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Crowne Plaza Miami Airport

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950 NW 42nd Ave., Miami, FL 33126
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Crowne Plaza Miami Airport
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Crowne Plaza Miami Airport
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831 reviews from our community

Traveler rating
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    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgetown, Guyana
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was easy to make the booking and the service throughout was excellent..Thanks for helping us to have a fantastic stay in Miami! I would recommend without any reservation...my experience was good. Thank u.

Review collected in partnership with Amoma.com

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Clearwater, Florida
Top Contributor
411 reviews 411 reviews
60 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for five nights recently. Staff was very friendly. Autrice at the front desk was outstanding and and a great asset for the hotel. Hotel was clean. My room was clean and seemed updated with a large TV. Downfall is that there are no refrigerators in the room. You can have one brought up for a 5 dollar delivery... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Mark,0076, we take great satisfaction from the provided comments and the highlighting of our service performance, especially those provided by my Business partner Autrice. You certainly made her day. Thank You for taking the time to share this review with us and others. Relaxing travels. More 

Santo Domingo, Dominican Republic
Top Contributor
66 reviews 66 reviews
55 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Classic 3 nights business trip, I habe stayed in many airport hotels and despite this one not been the newest, I felt very comfortable staying because of the details such as: 1) an anti bacterial wipe next to the tv remote. This is something that has always worried me: nonody cleans or desinfect remotes, they are probably the dirtiest thing... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Lmiss, we appreciate that you highlighted some of the products we provide to make travel easier for our guests. Thank You for posting this informative review. Hope your future travels will be safe and productive. More 

Treasure Beach, Jamaica
Top Contributor
60 reviews 60 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is now our 3rd overnight at the Crown Plaza MIA, the rooms are all well appointed, extra clean and quiet.The check in staff very helpfull and fast.The Restaurant is really good, we never had a bad meal and the barkeeper was excellent, too.,! A good place to stay, very good shuttke service to the airport every 20 minutes

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear owner MB, we truly appreciate your complementary feedback. Receiving your business and delivering the expected services and product consistently is our most important professional goal. Thank You for the comments provided. Wishing you productive and relaxing travels. More 

Attleboro, Massachusetts
Top Contributor
107 reviews 107 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed in a lot of airport hotels over the years. But none can ever reach the high standards that this one achieves. First they have a free shuttle service that runs every twenty minutes to and from the airport. Next, at check in you are greeted with a very friendly, helpful staff. We had the pleasure of Gabriela... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear bkpoud2, Thank You very much for this very detailed and generous review of our property and services. The Business partners you highlighted in your feedback are very happy that you found their services noteworthy. From all of us, Thank You for your visit and the support of our performance. Wishing you safe and memorable journeys. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel is very good for in transit travel very close to airport with good choices for food and very clean, there is a Cuban sandwich place across the street that is very good with a patio plus a Miami subs and fish and chips. there is a shuttle service around the clock and beds are comfortable. the hotel is... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Rance H, glad to read that our location served you well during your visit to Miami. Yes, I agree with you that the various dining option within walking distance of the hotel offer flexibility and the opportunity to experience a little bit of the local flavor. Latin Cafe 2000 is also one of our favorites as it provides a... More 

Naples, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is extremely security conscious which is wonderful. The staff at the front desk and in the cafe were extremely helpful and friendly. The food in the cafe was nothing special. The room and bathroom were absolutely spotless. Despite the fact that the hotel is relatively close to the airport the plane noise was infrequent (probably runway related). The... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Suzanne D, I am pleased that you found our attention to our guests well being, the service and the room cleanliness noteworthy and Thank You for including it in your feedback. We have recently engaged the services of an experience Executive Chef to rework our culinary program to better serve our guests and local meeting clients. We Thank You... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My stay was amazing! The staff was friendly and curtious! My server each night was Carlos. He has a knack for customer care in the restaurant. He was great at socializing and efficient with his service. It was a pleasure to have him as my server each night. He made me feel at home and recognized my preferences. I've worked... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear eiveets, please accept our appreciation for the very supportive feedback provided. Carlos is ecstatic about the highlighting of his service performance. From all of us Thank You for your visit and comments. More 

Los Angeles, CA
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Food options SEVERELY limited. Bar service nothing special. No amenities to speak of; our colleague managed to wrangle a fridge out of them for $10 a night because he was a member of their hotel club. Not much nearby at all. Wouldn't recommend to anyone.

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Euterpe Thelo, we are certainly very disappointed that we could not provide you with the expected hospitality experience during your recent visit. I have taken time to verify that our hotel product and services description do correctly state what we can provide and feel satisfied that we did not promise more than we can deliver. If the Food options... More 

Noida, India
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked into this hotel in October 2014 .Its proximity to the airport surely locates it away from the city. Free airport shuttle every few minutes provides access to the metro rail which is convenient but time consuming. Local bus stops near by provide inexpensive travel options. Had breakfast at the restaurant which was normal. The rooms were clean and... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Teji87, your feedback regarding your visit in October is appreciated and we Thank You for it. I am certain that others will benefit from the detailed transportation options listed in your review. Wishing you safe travels and Thank You for selecting our hotel. More 

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