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Crowne Plaza Miami Airport

3.5 of 5 950 NW 42nd Ave., Miami, FL 33126
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Crowne Plaza Miami Airport
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Crowne Plaza Miami Airport
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800 reviews from our community

Traveler rating
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    358
    124
    56
    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 4 days ago NEW

I frequently travel to Miami for business. For the most part I tend to stay at IHG or Marriott brand hotels. I have stayed at this Crowne Plaza 3 different times, each time with different negative experiences, yet I tend to give the hotel the benefit of the doubt. The last trip was the last chance!!! The wait staff at... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Patricia B, it is very disappointing that we have been unable to deliver the expected hospitality performance that we are generally capable of. I deeply regret the frustration and aggravation we have caused you and how it affected your stay with us. We are continuing our ongoing work to achieve what we all desire, a level of service consistency... More 

Imola, Italy
Top Contributor
54 reviews 54 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've been there for a business trip and I reserved the business pack with breakfast and WiFi included and expeccialy with late check out granted. At the check In I had a discussion with the guy because he wanted me to pay the WiFi, but finally they gave the psw to me; the late check out was at 2:00pm instead... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear MaraMan73, first of all allow me to Thank You for your review and the favorable mention of our product cleanliness. We noted with disappointment that we apparently did not do a thorough enough training to introduce this newly created Busienss Traveler package to our Guest Service Business partners. I have taken the time to review the referenced package description... More 

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Feb. 12, 2015. We were on a cruise out of Port of Miami and decided to arrive a day early due to a winter storm at our point of origin. We chose this hotel for its convenience to the airport and courtesy shuttle. So glad we did. The hotel is very clean, large rooms plus a good restaurant and bar.... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Lavona C, your very positive and complimentary review is very pleasing and stimulating. We will make every effort to provide you with the same product and services during future stays with us. Thank You for taking time to post this feedback. Happy travels. More 

Lanarkshire, Scotland
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Used the hotel on arrival from UK before picking up rental car next morning. Handy from airport and near rental centre. Also used hotel for another overnight before joining cruise ship. Both visits good with helpful staff. Arranged transfer to cruise terminal. Good restaurant/bar area serving good cocktails and food.

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear BarRich, we are very pleased that our ideal location worked well for your multiple stays with us. Thank You for the informative review posted. Bon Voyage More 

Los Angeles, California
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

There is nothing particularly noteworthy about this hotel. The décor in the rooms and common areas is bland. The location may be a problem if you are in a hurry heading to or from the airport. The airport van may take longer than you expect because of heavy traffic on the road in front of the hotel. There is a... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear ktw53721, we Thank You for your feedback after your recent stay with us. Yes our location does provide our guests with the opportunity to explore the local cuisine while enjoying the inviting climate. Yes traffic can be a bit of a challenge and impact our schedule. Whenever possible we have made changes to increase shuttle run frequency by adding... More 

Otterton
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed having flown into Miami airport from London. We used the hotel shuttle both and the driver was very helpful with our luggage, The concierge desk were excellent in assisting my disabled with suitcases Our room was spacious, fresh and had really comfortable beds and excellent bathroom facilities and toiletries. As IHG Group Platinum Card holders... More 

Was this review helpful? Yes 4
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Tribble-traveler, Thank You very much for this lovely feedback. We are happy that we could provide you with comfort, relaxation and support with your disabled suitcase. Happy journeys More 

Littleton, Colorado
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed January 2015 five nights. Good: clean, close to airport, friendly staff (Autrice especially was helpful). Good workout facility with cardio and free weights, nice pool deck with good seating and cabanas. Good shuttle service every twenty minutes to/from airport. Could be better: rooms on north side face airport (odd number rooms)- sometimes noisy depending on airport configuration. (Was on... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Bret A, Thank you for the feedback provided following your recent stay with us. Your detailed review will certainly help others when selecting a hotel in the Miami Airport area. My Business partner Autrice really appreciates your highlighting of her service performance, it made her day. Thank You for that. Wishing you safe and productive travels.. More 

Rio de Janeiro, RJ
Top Contributor
51 reviews 51 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Do yourself a favor only stay in this hotel for one night if you really, really need it. The room were dirty, smelling mold and the housekeeper entered the room early in the morning several times without knocking and doing a lot of noise. I tried to talk to her and she didn't understand english nor portuguese. My son was... More 

Was this review helpful? Yes 2
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Samwuppsh, Ii am deeply disappointed that we failed you in delivering the expected product and service when visiting our hotel. Please accept my personal apology for the letdown and aggravation caused you.. Our efforts are focused on improving the consistency of our hospitality performance and serve future guests at the expected level. More 

Virginia Beach
Contributor
20 reviews 20 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a night after a cruise before our flight the next day. We arrived early, around 8:30am, and they had a room ready for us. The room was spacious and clean. We decided to sit by the pool for the day, and really enjoyed the outdoor area. Plenty of pool chairs, plus tables and chairs below pool... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear DnBEno, Thank You very much for sharing your very positive experience while staying with us. The information contained in your review will be beneficial to potential future visitors to the Miami Airport area. Hope to welcome you again in the future. More 

SF Bay Area
Top Contributor
70 reviews 70 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed twice here in the past month. The rooms were clean, large enough for an airport hotel , and comfortable. It was surprisingly quiet, even though it was on the direct flight path of landing planes.The wifi that was free was fast enough for email and retrieving the New York Times each morning. The staff was helpful. We had... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Steve W, Thank You very much for posting this very informative review. I am sure that others will find it useful when selecting a hotel fitting their needs in the Miami Airport area. More 

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Additional Information about Crowne Plaza Miami Airport

Address: 950 NW 42nd Ave., Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
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TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Despegar.com, Hotwire, Agoda, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Miami Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza
Hotel Style:
#27 Business Hotel in Miami
#27 Romantic Hotel in Miami
#34 Family Hotel in Miami

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