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Crowne Plaza Miami Airport

3.5 of 5 950 NW 42nd Ave., Miami, FL 33126
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Crowne Plaza Miami Airport
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Crowne Plaza Miami Airport
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778 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Annapolis, Maryland
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I've stayed at the Crowne Plaza Hotel at Miami International Airport a few times and found it comfortable and convenient. Good shuttle bus to and from airport, comfortable rooms and excellent service. I especially like that I can walk to restaurants. There's a nice Cuban cafe opposite - great coffee and sandwiches; and a good fish restaurant next door (Catch... More 

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Hartlepool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed pre carnival cruise. Flew into Miami airport and after clearing customs we waited a few minutes and the hotel shuttle arrived. Check in was easy with helpful pleasant staff. Room was very clean and bathroom was too. Bed was huge and very comfortable- even though we were next to airport there was no noise. Free wi-fi was a... More 

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Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent two nights here prior to a cruise and will confirm that the hotel staff are exceptionally helpful. Concierge Luis not only gave great advice on restaurants (as expected), but he stayed over his scheduled end of the day to talk with us, look at possible places to see, and then checked with us later to... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear traveledmore, we are very happy that you enjoyed your stay with us and that you highlighted the memorable service of my Business partner Luis. He is very appreciative that you mentioned his performance. Thank You for selecting our hotel. Wishing you safe and enjoyable travels. More 

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed one night at the Crowne Plaza Miami International Airport. The shuttle driver was prepared to drive right by us, not looking for passengers, until my friends and I shouted loudly; he was glum and unfriendly. None of the in-house phones worked. The worst thing was that my sheets/pillows smelled unwashed; it's creepy to feel like you're sleeping in... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Steve151, it is with regret and disappointment that I read your feedback. Please accept my apology for our shortfall in delivering the expected product and services. Your feedback was promptly shared with all departments of concern. Again, I am very sorry for this challenging visit and promise to continue our efforts to increase the consistency of service and product,... More 

Aberdeen, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 1 night before joining our cruise ship. The reception staff were so helpful and pleasant. The room was lovely and warm with one of the most comfortable beds we've slept in. There's not any decent shopping around it but we found a great restaurant /pub with good food and happy hour was 4 - 7pm. I... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Helen R, we are so pleased that your stay with us was enjoyable and satisfactory. Thank You for the informative review and the mention of nearby dining options which allow you to experience a bit of the varied Miami cuisine. Wishing you enjoyable journeys. More 

Austin, TX
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Overnighted here for an early flight out of Miami so didn't expect much but what I found was totally unacceptable and someone in housekeeping/management should be put on notice. The first room I was given had a disgusting carpet stain next to the bed which leads me to believe no one checks conditions of the rooms. I called down to... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear srh615, yes you are absolutely correct that this was an unacceptable room and that it should have never been released for occupancy. Please accept my personal apology for this unfortunate situation. As a recently refurbished hotel the described condition is the exception, not the norm. Thank You for your visit and the feedback provided, it will be used provide... More 

Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ridiculous... It took longer for us to be picked up from the Miami airport by their shuttle than it took for us to fly. Three of their full shuttles passed us by after us making several calls for pick up. We were finally picked up after waiting over an hour by an overloaded shuttle.. A problem that could have been... More 

Was this review helpful? Yes 1
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Daphne02, we regret that the delay in providing the expected shuttle service caused you irritation and aggravation. We are certainly in a position to meet our stated shuttle schedule most of the time as we have enough transportation equipment and manpower to address high demand periods. At times it gets a bit challenging when either traffic conditions and/or unexpected... More 

Brookline, New Hampshire
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a reliably comfortable hotel conveniently located near MIA airport with frequent shuttle pick ups. The rooms are comfortable and the gym is spacious with a good variety of workout equipment. The staff is friendly and when I was there on Thanksgiving, the hotel restaurant even had a takeaway meal to order with turkey. There is an outdoor pool... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Byron S, Thank You, we appreciate your posted review and note that you had a pleasant visit with us. Wishing you enjoyable travels. More 

Worcester, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a 9.5 hour flight from the UK and another 1.5 hours queueing to get through immigration and customs, one is not often in the best of moods and sleep is badly needed. I had been sent in the direction of the Crown Plaza by a colleague and was interested to compare it with the Sheraton, just around the corner.... More 

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pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Lucasorg, from all of us here at the Crowne Plaza, Thank You for the constructive review posted. We noted the areas in need of attention and will make every effort to address the shortfalls highlighted. Obviously we would have liked for us to meet and exceed your expectations and are disappointed that certain parts failed to do so.. Wishing... More 

Vila Velha, ES
Top Contributor
69 reviews 69 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is pretty good. Has a nice restaurant, good rooms, great staff. The bar is also very nice. For people that needs to be close to the airport I believe it would be one of the best option. The only thing I didn´t like a lot is that there is no atractions close to the hotel, the street it... More 

Was this review helpful? Yes
pksahora, General Manager at Crowne Plaza Miami Airport, responded to this review

Dear Marcio R, your visit and the posted feedback are very much appreciated. Yes we agree that our convenient location to Miami International Airport can be of importance when transiting through Miami. Thank You for selecting our hotel, wishing you safe journeys. More 

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Additional Information about Crowne Plaza Miami Airport

Address: 950 NW 42nd Ave., Miami, FL 33126
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Miami Airport 3.5*
Number of rooms: 305
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Also Known As:
Crowne Plaza Miami Airport Hotel Miami
Miami Crowne Plaza
Hotel Style:
#30 Business Hotel in Miami
#30 Romantic Hotel in Miami
#37 Family Hotel in Miami

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