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Miami International Airport Hotel

N.W. 20th Street & LeJeune Road, Inside MIA Concourse E, Miami, FL 33299-7510
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Miami International Airport Hotel
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Ranked #72 of 110 Hotels in Miami
A recent review
3 of 5 stars Reviewed June 20, 2011
Austini Austin, TX
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1,368 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Miami International Airport Hotel
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Austin, TX
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 20, 2011

The good: The location (the hotel is essentially part of the Miami airport's Concourse D) was very handy for getting up in the morning and catching our flight. The rooms are quite soundproofed from outside noise — notably planes taking off — although not so soundproofed from noisy guests in the hallways. The hotel restaurant ("Top of the Port") was... More 

Was this review helpful? Yes 2
MiaHotel, Guest Relations Manager at Miami International Airport Hotel, responded to this review

Dear Austini, Thank you very much for your comments. Please take note that we many Room categories. We are installing new 42" flat screen TV's and removing the armoires, which will make the rooms more comfortable. Regarding your "rental car unloading experience", we would like to advise you that our Bellmen would gladly pick up your luggage curbside and bring... More 

Miami, FL
Top Contributor
68 reviews 68 reviews
55 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 17, 2011

I was a little nervous after reading some of the previous reviews. However, we were pleasantly surprised upon check in. The front desk agent told me she was upgrading us. We were on the top floor (room 739 - directly across from the Presidential Suite). The room was modern, clean and very fresh-feeling. It was a King room and was... More 

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MiaHotel, Guest Relations Manager at Miami International Airport Hotel, responded to this review

Dear Timbolester, We are glad you took the time write a review to tell us that you were pleasantly surprised at check in. The quality of service to our guests is very important to us. Our goal is to make every guest leave with a pleasant experience. Thanks again, More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2011

My connecting flight was cancelled and the airlines issued a voucher for me to stay overnight. The rooms were extremely clean and the staff was very helpful. The next day I left in a hurry to insure that I caught my flight to get home. I left my wedding ring in the room and when I called the hotel to... More 

Was this review helpful? Yes 1
Essex
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 9, 2011

My husband and I stayed at the MIA for one night in May, we flew from London to Miami and had a connecting flight the following morning. Hotel was fairly easy to find as right in the middle of the terminal! Check in was simple, we had booked a standard room and were very pleased with the room as having... More 

Was this review helpful? Yes 1
Bath, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 7, 2011

Not sure if it was just the room we had but it did NOT have any windows. WEIRD. Standard travellers no frills place to stay.

Was this review helpful? Yes 1
Fayetteville, Arkansas
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 1, 2011

I've been staying at this hotel for the past 10 years on my way to the Keys to Dive. I've never thought it was excellent, but it's always been ok to spend on night. It's convenient since I pick up a rental car the next morning, grab my buddy that comes in from DFW on the 9:30am flight and we're... More 

Was this review helpful? Yes 3
Springfield, Missouri
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 29, 2011

The hotel staff are rude, inconsistent and do not provide any type of service remotely close to acceptable or adequate. The hotel is dirty and out dated, the rooms were awful and the beds hard. I couldn’t help but envision bed bugs scurrying around all night while I slept in this antiquated hotel. It was an absolutely miserable experience. I... More 

Was this review helpful? Yes 4
MiaHotel, Executive Office at Miami International Airport Hotel, responded to this review

Dear PartainTA, Thank you for submitting your thoughts regarding your hotel stay. We previously tried contacting you via T.Advisor with no avail in order to further review your comments. Our staff goes through extensive customer service training, for which it was surprising to see your comments about our staff. We pride ourselves on the quality of our beds and clealiness;... More 

Melbourne, Victoria, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 3, 2011

My flight was canceled and was rescheduled for early the next morning. After almost 20 hours flying (from Australia then LAX), I needed somewhere close by so I could get some sleep before my flight and not have to rush back to the airport. The room was very barebones, nowhere to sit other than on the bed and no bar... More 

Was this review helpful? Yes 2
MiaHotel, Executive Office at Miami International Airport Hotel, responded to this review

Dear Luke1285, First of all thank you for taking the time for submitting your review, We apologize that you felt that our staff was unfriendly during the check-out process, we certainly do not want our guests leaving with that impression. We are always reinforcing our customer service policy to our staff and they are now aware of the effect that... More 

Toronto, Canada
Contributor
20 reviews 20 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 30, 2011

Arrived very late at night, and needed a bed for a few hours until my 8am flight. Had pre-booked a room with a single twin bed. Pros: clean, convenient, reasonably quiet, tiny but very efficiently laid out, excellent water pressure, easy to find in the airport Cons: slow check-in & check-out, bedside lamp didn't work, bed slumped in the middle,... More 

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Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 25, 2011

I had to stay at this hotel because it was the place our company help a one day Board meeting. I had reserved a room with one king bed but when I arrived to my room it was a room with 2 doubles. Next thing I noticed was the room wasn't very clean with debri around the edges and very... More 

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