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Holiday Inn Express Miami Airport Doral

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8436 NW 36th Street, Miami, FL 33166
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Holiday Inn Express Miami Airport Doral
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Holiday Inn Express Miami Airport Doral
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425 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Port of Spain, Trinidad
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel was very good, staff friendly, no complaints about transport to the airport, rooms very clean and good breakfast ( the lady who help in the breakfast area was super helpful and nice), the only problem I can see is they need a bigger car park other than that thumbs up for the hotel and staff.

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Reston, Virginia
Level Contributor
296 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel did everything flawlessly and I would take the opportunity to stay here again if I had the chance. They also have a putting green in front of the hotel that I want to use. The hotel is located outside the busier areas of Miami, I was forced to travel a little further as it was a busy spring... More 

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HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear Valued Guest, It is always our desire at the Holiday Inn Express Miami Doral to provide exceptional service, great accommodations and top amenities to make our guests’ stay the best that it can be, and it sounds as if you enjoyed all three during your recent visit. Our location is convenient to not only the Trump National Doral gold... More 

COVENTRY,UK
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

Stayed here for 5 nights May 2015,nice friendly reception staff & very helpful,hotel is about 20 minutes from the airport & has a shuttle bus to take you to & from airport,hotel is pretty basic but clean & tidy,rooms are a bit dated but ok,breakfast is fine to start the day off with,it costs about $ 60:00 in a taxi... More 

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HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear evie_boo, We are glad that you found us to be a good value. Our guest comments are our measure of how we are doing and what we need to do to improve the guest experience. Always let us know what we can do to provide you a better experience and we will do our best to make it right.... More 

San Fernando, Trinidad
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 22, 2015

i booked this hotel for my group pre cruise stay, the hotel is great, i only complain is that they offer airport transportation but when it is a group, the wait was ridiculous. There was 25 of us and they had to make 3 trips it took me almost 2hours to get to the hotel from the airport. they need... More 

Was this review helpful? Yes 1
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear Erica834, I do appreciate the time you took to write this review, but it is regrettable that there were aspects of the hotel that fell below your expectations. Please be assured that we are taking steps to address your points, in the future if there is a group needing transportation, I assure you that we will be more than... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015 via mobile

Very nice installation and accept receive goods before customer arraive, good breakfeast, good attendance, good park location. the only bad point in my opinion was the internet that's impossible to use since its too slow.

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HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear Virmones, Thank you for providing feedback about your recent stay with us. Please accept my apology for the poor internet connection that you experienced as I understand your frustration. We are working with our IT department and ownership to improve our Wi-Fi performance and hope to have this resolved as soon as possible. I hope that we can welcome... More 

London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

The rooms are large with 2 Queen sized beds. Very convenient for Miami Airport,the hotel have a shuttle bus to pick you up from the airport. Very nice breakfast,was surprised at getting so much choice. Would recommend for a night stay before going to airport or cruise terminal

Was this review helpful? Yes
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear Sam5945, Thank you very much for your great feedback! We are glad to hear that you have enjoyed your stay and had a good time here. We are looking forward to welcoming you again! Best wishes, Kenneth Cardona More 

Miami, Florida
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2015

Used this hotel for 1 night on our pre-cruise. Was happy with the accommodation, but would have liked a refrigerator in the room. The shuttle was very prompt when we called from the airport and the staff were very helpful in arranging transport to nearby malls. The complimentary breakfast was good and I would recommend to anyone who wants a... More 

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Ewing NJ
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 22, 2015

Found the hotel very welcoming. But it is the little things that make the difference. A Keurig in the room! USB ports on the nightstand and desk make charging very convenient. Clean comfortable room made for a good nights rest. The pool looked nice, but no one was in it. My only complaint was the people smoking right outside the... More 

Was this review helpful? Yes 1
Olathe, Kansas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 10, 2015

The desk clerk was extremely helpful to my brother when we checked in. He spent over an hour trying to get my brothers reservation, made on Expedia, canceled so he could get the group rate the rest of us had. I'm not sure it worked, but we are very thankful for his help. The rooms are nice and well kept... More 

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HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear Jacquie C, Thank you for taking the time to submit a positive review based on your most recent stay here at the Holiday Inn Express Hotel. It brings a smile to my face hearing that the overall warmth of our staff helped you get accommodated with the rest of your group. All our staff are great at what they... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 15, 2015

When booking this hotel for a stay after a long flight be aware you will need to call the hotel for a shuttle bus unlike all the other hotels in the area. Once we called the hotel we then had a 1hr 20min wait before they finally picked us up and this was after 3 calls to the hotel and... More 

Was this review helpful? Yes 1
HIExpressDoral, General Manager at Holiday Inn Express Miami Airport Doral, responded to this review

Dear Dushidoo, Thank you for your time in sharing a review with the TripAdvisor nation. I apologize for the less than perfect experience you had with our shuttle service. We have made recent improvements with the shuttle service to ensure optimum efficiency. The shuttle service we use runs only on call due to us not being the closest property. Due... More 

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