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Sofitel Miami

#33 of 112 Hotels in Miami
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5800 Blue Lagoon Drive, Miami, FL 33126
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2,771 reviews from our community

Traveler rating
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    1,095
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    94
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Excellent service, excellent location close to the international airport. We stay for only one night and was an excellent stay. They offer a shuttle to the airport. Food is excellent, the service was great, also room service was great. They take care of my kids as I've never seen before. Thank you and we will be back soon.

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here before a cruise and then again after the cruise. The hotel was very clean. The personnel were very helpful with things to do when stranded after the cruise due to a major snow storm in Chicago. The restaurant is a bit pricey, but the breakfast buffet is the best deal. There is a wonderful little strip mall... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Miami Sofitel. After reading some reviews, I was a bit apprehensive. But I must say this was a very nice facility. The grounds were very pretty-ask for a waterfront view. The rooms were newly decorated and furnished. Our room reminded me of rooms in some of the boutique hotels we've stayed at in Europe with... More 

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Jacksonville, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Beautiful hotel! Unprofessional staff and absent management. We spent this Memorial day weekend at this hotel. The fire alarm went off at 5:26am and we had to evacuate the hotel which meant myself, my 1-year old to my 80-year old grandma and other family had to walk down 15 flights of steps. I am understanding of emergencies, don't get me... More 

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Yorkshire, United Kingdom
Top Contributor
77 reviews 77 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 2 nights pre cruise and enjoyed our stay, chose the hotel as it was convenient to the airport and the port, and have stayed here previously and have found it a comfortable stay at a reasonable cost. The bedroom was clean and the bed was comfortable. The WiFi was poor in the rooms and I finally gave up... More 

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Phoenix, Arizona
Top Contributor
75 reviews 75 reviews
47 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Along with a friend, I stayed twice at this airport hotel in a span of eight days; three the nights the first time and one night at the conclusion of my trip, before flying home. Overall, I enjoyed my stay. The highlights included the hotel's lounge area, which is usually much more occupied with guests than one often sees in... More 

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with my girlfriend and have to say that I had a very positive all round experience. Plenty of parking and check in was nice and quick. Was offered a complimentary upgrade to an executive room which was perfect. Comfortable bed, bottled water and a nice view over the lake. The bar was nice although I was disappointed that... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We weren't expecting the Ritz, just a pleasant layover night near the airport. Sofitel is a decent brand, so we were astonished to hear construction drilling at 11:30 on Saturday night. When we tried calling the front desk there was no answer. Then we tried the operator, then room service, then just any extension on the phone pad and NO... More 

Was this review helpful? Yes 4
Italy
Top Contributor
140 reviews 140 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here, twice in the last month, the first time was a day room, and it was fine..the rate was good, room is ok...cleanliness could be better. The second time, i was travellung with my partner so i booked s junior suite....not worth the extra room...the bathroom was not close to the bedroom it was as you get in... More 

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Sarasota, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

When you check-in, be sure to ask for a top sheet. In all our travels, we have never visited a hotel/motel property that did not have top sheets on the bed. There is a bottom sheet and then a heavy duvet cover. We did not realize that there was no top sheet until late in the evening and it took... More 

Was this review helpful? Yes 2
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