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Sofitel Miami

4.0 of 5 5800 Blue Lagoon Drive, Miami, FL 33126
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#33 of 129 Hotels in Miami
2,286 Reviews 4 of 5 stars
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Certificate of Excellence 2014
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Sofitel Miami
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2,286 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelton, Connecticut
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I use to come to this hotel to spend the night before departure to Cuba. Some times they have upgraded my room for free and they always offer a free welcome drink that includes wine or champagne. The bed and pillows are great for a good rest. Being next to the airport and the free shuttle is very convenient. My... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

In my opinion, this hotel is somewhat overrated and overprice. The hotel does have some nice commodities but the rooms are average size with the same amenities as some of the hotels you find that are a lot cheaper. They do have a nice size swimming pool and a bar lounge area where you can seat and look out at... More

Was this review helpful? Yes 1
Newark, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Awful experience at this out of date, dirty, smelly and scary hotel. I stayed for a couple of nights, the hotel prides itself on having a luxury brand but is simply awful. Things that don't work: 1. ELEVATORS - if they are working you have to wait for hours. And then the elevator opens on each floor and closes before... More

Was this review helpful? Yes 2
Maraval, Trinidad
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Conveniently close to the airport in a very quiet location. Comfortable, great service, love the little bakery at the entrance of the hotel also good dining at the restaurant. The only thing was that the bed was a little saggy but could sleep well.

Was this review helpful? Yes 1
North Port, Florida
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stay here every time we are in Miami visiting our daughter at FIU. Love it here . Booking it again next weekend . Great location and great rooms . The customer service is excellent and everyone is very friendly .

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I really like this hotel. Rooms are confortable, restaurant is good and the bar is great. Parking is free and works fine for me. Matched my expectations. This is the 3rd time that i stay there and hopefully i'll stay again.

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Sarasota, Florida
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed the one night, and it was clean and basic. I found the bed very uncomfortable, but then again I am heavy, it may be better for a smaller lightweight person. It's fine for a one night stay before a flight or in our case a business meeting. The concierge Fadil Carmally was really excellent and super helpful. Would... More

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Mr_Carlos_Estrada, General Manager at Sofitel Miami, responded to this review

Thank you for taking the time to share your comments concerning your stay at the Sofitel Miami. I am sorry that your experience did not fully meet your expectations. All our mattresses are fitted with a featherbed providing extra softness. This extra layer is easily removable; upon request, we also gladly prepare the bed with a top sheet and a... More

Lisbon, Portugal
Contributor
16 reviews 16 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I needed to stay one night in Miami with my family. The sofitel was a good choice because it's near the airport and one of the major outlets of Miami. The people from the front desk, concierge and restaurant are very nice, but the people from the bar are not. The rooms are ok. The breakfast is ok, but nothing... More

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Mr_Carlos_Estrada, General Manager at Sofitel Miami, responded to this review

Thank you for taking the time to write about your recent stay at the Sofitel Miami. We regret that you experienced rude service as we strive for the highest level of professionalism. While those individuals do not reflect our philosophy or the way we train our staff, we are very concerned that you did not receive the exemplary service you... More

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Additional Information about Sofitel Miami

Address: 5800 Blue Lagoon Drive, Miami, FL 33126
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel Miami 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Agoda, Reservation Counter, ACCOR, Odigeo, TripOnline SA and Tingo so you can book your Sofitel Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport

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