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Sofitel Miami

#28 of 111 Hotels in Miami
Certificate of Excellence
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5800 Blue Lagoon Drive, Miami, FL 33126
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2,655 reviews from our community

Traveler rating
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    379
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    91
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

Sofitel Miami Airport is a wonderful hotel if you are only staying overnight. We discovered that we had to add at least $100 per day to cover costs of going into Miami proper and especially South Beach where all the action is. Money on the staysaved was spent on getting away from the very isolated location . We were offered... More 

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Surprise, Arizona
Top Contributor
120 reviews 120 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed yesterday NEW

stayed one night in preparation for trip to Havana. Arrived 12:00 noon - room not ready. Went out to conduct business and returned at 2:00 PM - room not ready. 3:00 sharp - assigned a room -- junior suite (bed room and sitting room - no bathroom in the bed room area. TV did not have the golf channel -... More 

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Curitiba, PR
Top Contributor
74 reviews 74 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I went to the hotel to attend to a forum outside the hotel, I spent 2 days, and the hotle is really good, the staff very friendly, they always say "bonjour" but not all of them talk french, so this is strange, I believi this is an obbligation, but strange, all my friends said the same thing. But everything was... More 

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Ipswich, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

good hotel convenient to MIA, used shuttle bus although this didn't seem as regular as some other hotel shuttles. There was no guidance pre stay as to where to catch the bus, we relied on another traveller to tell as to wait and flag the bus when it came past arrivals, actually a good idea and it works really well... More 

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Carlsbad, California
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the Sofitel Miami in March 2015 during a 24 hours layover between California and Havana. Proximity to airport was fine. Ability to walk anywhere once I was at the hotel was lacking. Hotel offered shuttle busses, at a fee. 15 bucks to get to the mall. There were taxi's usually waiting in the lot. Have to pass security... More 

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Mr_Carlos_Estrada, General Manager at Sofitel Miami, responded to this review

Thank you for taking the time to share your comments concerning your stay at Sofitel Miami. At Sofitel Miami we strive to bring to our guests many of the key aspects of French culture but with a Latin flair. I have reviewed your comments and concerns and I take them very seriously. Please accept my sincerest apologies for the lack... More 

Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

Spent 3 days at the Sofitel before heading out on a cruise for our honeymoon in November of 2014. Can't say enough wonderful things about this hotel. As soon as we arrived we were greeted by a wonderful staff at the front desk who were so pleasant and had a wonderful smile. As we arrived the door was held open... More 

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Mr_Carlos_Estrada, General Manager at Sofitel Miami, responded to this review

Congratulations on your nuptials! Thank you very much for taking the time to share your comments concerning your stay at Sofitel Miami. Your feedback is exceedingly important as it helps us to continually improve upon our service and provide a memorable experience to our valued guests. We are working very hard to ensure that our guests are completely satisfied. I... More 

Perth, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Great location for travellers overnighting and need close and easy access to the airport. The shuttles to and from the airport/hotel are constant and well run. Brilliant service. The rooms were clean, beds and pillow comfort high and all round above average, albeit a bit dated. The bathroom is tiny but still not New York pokey. The food was good... More 

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Mr_Carlos_Estrada, General Manager at Sofitel Miami, responded to this review

Thank you for taking the time to review Sofitel Miami. Our central location allows fast and easy access to the airport or the port of Miami which is greatly appreciated by travelers. Thank you very much for your compliments on the comfort of our beds which is very important to all Sofitel Hotels around the world. I sincerely apologize that... More 

A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

We stayed 3 nights, Miami shopping and then took a cruise. Great location, food (you gotta try the pizza from the bar) also, the bed is magnificent! I have never slept so good in a hotel bed. Parking was cheap.

Review collected in partnership with Sofitel.com

Was this review helpful? Yes 1
Mr_Carlos_Estrada, General Manager at Sofitel Miami, responded to this review

Thank you for your excellent review and for choosing Sofitel Miami. I am delighted that our ambassadors were able to make your stay memorable and that our rooms were exceptionally comfortable for you. Thank you very much for your compliments on the comfort of our beds which is very important to all Sofitel Hotels around the world. I am glad... More 

Mexico
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Is My worst time at Sofitel!! Cleaning was terrible... Room everyday dirty they just make the bed and clean towels.. That it bathroom dirty. I made my complain and nobody did nothing they just said we are taking care about it... Rude front desk people they wanted to charge me an extra day of parking in my checkout day when... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
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