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PULLMAN Miami Airport hotel

#35 of 120 Hotels in Miami
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5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)
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PULLMAN Miami Airport hotel
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3,192 Reviews from our TripAdvisor Community

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Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

wonderful hotel with impeccable service. We were met by Sarah, an attendant Portuguese, very friendly, polite and friendly. Promptly answered our requests. Breakfast of excellent quality. polite and friendly staff. Whenever I go to Miami I stay at Pullman Miami!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Patricia F
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for your excellent review and for becoming a loyal guest of Pullman! I am glad that our ambassadors were able to make your stay memorable and that our rooms were exceptionally comfortable for you. Thank you very much for your compliments on our Pullman Miami breakfast. We are very pleased to know that you were able to experience... More 

Tampa, Florida
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff was very friendly. The rooms were very spacious and comfortable. Bed was very comfortable. Noise from the airport was not a problem. The décor was nice. The hotel has been around for awhile and there are some areas that show it has aged but it is maintained well. Ate the breakfast buffet. Runs close to $30. There is... More 

Helpful?
Thank MaCat33
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for taking the time to share your comments concerning your stay at Pullman Miami Airport. We are delighted you chose to stay with us on your recent trip to Miami. I am delighted that our spacious rooms were able to exceed your expectations. It is with great pleasure that I can inform you that we are... More 

Rocky Mountain National Park, Colorado
Level Contributor
112 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I do not understand the negative reviews. This hotel is close to airport (within 2 or 3 miles tops) without the noise. Quiet location that is walking distance to a shopping center with a grocery store, smoothie shop, fast food, gourmet food and much more. Good airport shuttle that is efficient. Rooms are older but in good condition with nice... More 

Helpful?
Thank nevera
Seattle, Washington
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a newly renamed hotel - was the Sofitel, and there have been, according to pictures of before and after, some changes to decor at least. The hotel is lovely to look at, has very nice rooms, and a shuttle to the airport. It also has a very good restaurant in which four of five of us had wonderful... More 

Helpful?
Thank Lori M
Ontario, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Pullman for a night before a cruise. Check in was quick and easy. Room seemed run down based on the price of the hotel. Would probably look for something in better shape if spending in that price point again.

Helpful?
Thank trevorls2015
Houston, Texas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was in Miami this last weekend for an alumni conference (FIU) and the university arranged for us to stay at this hotel which is very close to the airport. Overall, I liked the hotel. It is extremely close to the airport which is nice. When we arrived we were greeted by staff that were nice, but they were not... More 

Helpful?
Thank ahleenahtah
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

After a day and part of the night in the plane We are arrived with our 3 kids of 7 and 3 years old at one o clock Our children were exhausted and we paid long time ago to get a communicated room. To be sure of it we call the hotel and email them before our arrival At our... More 

Helpful?
Thank Céline L
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to share your comments concerning your stay at Pullman Miami Airport. I am truly sorry that your experience did not fully meet your expectations. I have reviewed your comments and concerns and I take them very seriously. Please accept my sincerest apologies for the lack of service you experienced upon your arrival and during... More 

Portland, Oregon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here in a day room to give us some shut-eye during a long (8 hour) layover. First problem: the airport shuttle, after a 20 minute wait, blew past us so we ultimately had to take a cab for a cool $20 (to go 3 miles, no less.). Then, check-in took another 30-25 minutes as the person at reception... More 

Helpful?
Thank Markalong
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to share your comments concerning your stay at Pullman Miami Airport. Please accept my sincerest apologies for the lack of service you experienced upon your arrival and during your stay. Our Front Office agent should have been more welcoming and been appropriately prepared for your arrival. We have immediately taken the appropriate measures with... More 

Minnesota
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night prior to leaving on our cruise. Pros - close to airport, complimentary airport shuttle to hotel was great, and surprisingly - as close as it is to the airport, you cannot hear any airport noise in your room. Pool looked nice - we were there on a cooler, windy day, so no one was using... More 

Helpful?
1 Thank MinnesotaTucker
Haifa, Israel
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Real luxury hotel, near the airport. Convenient parking, excellent breakfast. Everybody are there just to help and make your stay as comfortable as possible. I was on a business trip with a group, the shuttle service was flexible to take the group to the event. Very recommended for business stay.

Helpful?
Thank Hagitzik M
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for leaving your comments in regards to your recent stay at Pullman Miami Airport. We work diligently to deliver excellent service to all of our guests. We offer a wide variety of services in anticipation of their needs, whether they are staying for business or leisure. The quality of our service is of up most importance... More 

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