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All 129 Miami hotels

Sheraton Miami Airport Hotel

3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142
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77%
Ranked #33 of 129 hotels in Miami
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
bellieboem Curacao, Netherlands Antilles
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2,031 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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There are newer reviews for Sheraton Miami Airport Hotel
See the most recent reviews
Curacao, Netherlands Antilles
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited Miami with my 2 daughters for a 3 day-stay. The staff was very friendly, the rooms a bit small and we missed a little fridge and a micro-wave. But over-all a good hotel to stay when you want to shop. Continental breakfast was fine and the coffee was delicious (for american standards...)

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you so much for your review. We are delighted to hear that you enjoyed our hotel. Please know that refrigerators and microwaves are obtainable based upon availability; however, we suggest that arrangements be made at the time of booking. Your recommendation is appreciated and we hope to have another opportunity to welcome you back to Miami. Kind regards, Jon... More

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

This past weekend, I had the pleasure of staying at The Sheraton Miami Airport Hotel. The front desk clerk, Michelle, was a young lady who has been at the hotel only a short time but she is to be commended for how helpful she was in making my stay a memorable one. I saw the way she dealt with customers... More

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We are delighted to hear that you enjoyed our hotel and hospitality. Customer care is amongst our highest priorities and it is always gratifying to hear that one of our team members has succeeded in ensuring that our guests experience that care. Thank you for recognizing Michelle and thank you for your recommendation. Kind regards, Jon K. Wubbena, CHA General... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stay here because we need to be near the airport to catch our next flight. Its not a big hotel, but the rooms are comfortable and clean, something very important to us. Has a swimming pool but is very small. The breakfast buffet is good and the personal very gentle. Its far from the beach and downtown, but to... More

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Senior Contributor
30 reviews 30 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at Sheraton Miami Airport Hotel every time I need to overnight in Miami for more than a year now, that's almost 20 times. The staff do not acknowledge repeat guests and always treat me like a first time guest. Only one staff member at Front Desk, Agar, is extremely pleasant and goes beyond her duty to assist. The... More

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Santo Domingo, Dominican Republic
Top Contributor
66 reviews 66 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean, hot water, cable tv, AC worked fine, ice available, good customer service, parking at a reasonable price (6 dollars a day), breakfast was good and a good variety, nice view from terrace. For some weird reason outside windows that look at airport were stained. That was my only criticism, but it does affect hotel image.

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Brisbane, Queensland, Australia
Top Contributor
59 reviews 59 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 2 nights here in transit. I chose it because it has a good gym, pool and restaurant. The rooms are large and very comfortable. The bed was excellent and soft. The wi fi worked very well, and the service was spot on. Room service was fast and the food was great. I'd stay again.

Was this review helpful? Yes 1
San Diego, California
Contributor
14 reviews 14 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at this airport hotel is GREAT, they could not be more accomodating. If you are in Miami and need an airport hotel, stay here you will not be disappointed. If you book a Club Level room be aware that for Breakfast there are limited protein offerings (hard boiled eggs) no meats and lots of carbs !.

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Los Angeles, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I will admit that I let these reviews get to me sometimes. After months of research this hotel seemed like the best of the worst. My mother and I were just looking for some place reasonably priced for a nights stay after a weekend cruise. The hotel was a quick taxi ride from the cruise terminal (25.00). I tried going... More

Was this review helpful? Yes 2
Aurora, Colorado
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is dated but ok. It is very close to the airport and to the train and bus station. We paid extra to get to the club level. The room was very good. The bed was comfortable. The disappointment was the club lounge. We could not get to the computers to print boarding passes as there was kids playing... More

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Venice, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

On the third night of my stay, got to my room around 11 pm, turned the lights on and to my horror there were around 6 or 7 small roaches in my bed. I had not seen them before probably the lights were left on and they hide. I called the hotel desk and was transferred to another room, by... More

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience. I hope you will accept our apology for any inconvenience this may have caused you. Please know that we contract directly with the commercial arm of a nationally recognized pest control company. It is our mission to ensure that we are at all times free of any unwanted pests. I can assure you... More

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Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
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Also Known As:
Wyndham Miami
Miami Wyndham

302 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in Miami #28 Romantic Hotel in Miami #35 Family Hotel in Miami
Hotel Class
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
Number of rooms
405

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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