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All 129 Miami hotels

Sheraton Miami Airport Hotel

3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142
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Ranked #35 of 129 Hotels in Miami
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Amarianir
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2,096 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Miami Airport Hotel
See the most recent reviews
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the hotel for a workshop during the weekend and our experience was wonderful! Excellent treatment in the front desk, the food was delicious, and our room was very clean and neat. I would definitely recommend this hotel, it is a very good choice, even though it is behind the airport we didn't feel any noise. ;)

Was this review helpful? Yes
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We are delighted to hear that you enjoyed our hotel and hospitality. Customer care is amongst our highest priorities and it is always gratifying to hear that our team members have succeeded in ensuring that our guests experience that care. Thank you for recognizing their efforts. Your recommendation is greatly appreciated. Kind regards, Jon K. Wubbena, CHA General Manager More

Miami, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent a couple of hours working in the Club Lounge and had the pleasant experience of receiving an outstanding service, first in resolving a problem with the printer and later on in serving me with a very fine attitude the various choices available to have a snack prior to dinner. I do want to emphasize the dedication and professional... More

Was this review helpful? Yes
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience with us and the courteous care and service you received in the Sheraton Club Lounge from our Mayling. I will be sure to share your comments with her. Your recommendation is appreciated and it would be our pleasure to welcome you back on your next visit to Miami. Kind regards, Jon K. Wubbena,... More

Maracaibo, Venezuela
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night layover at the sheraton . we had lunch at the hotel and it was a buffet .Looked around and i looked at a chef he was cooking something with raisins .Try some he said went back to my table and had some ,told my wife she had to get some to .It was good,But the... More

Was this review helpful? Yes
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

What a pleasure it is to read that you enjoyed your stay with us. Our Chef Frank is indeed very personable and makes an effort to connect with our guests whenever possible. Thank you for recognizing his efforts. Your recommendation is appreciated and we will look forward to your next visit. Kind regards, Jon K. Wubbena, CHA General Manager More

Brussels
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spend the night and we were able to enjoy the swimming pools and fitness facility really clean and in good conditions. The beds are very good and the breakfast was very good the only thing was that if you chose food from the chef they will charge you additional $7 for upgrade + tax. the team was very kind... More

Was this review helpful? Yes 1
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience with us. Customer service and comfort is our priority so we were pleased to learn that you enjoyed our hospitality. Your recommendation is greatly appreciated and we hope to have another opportunity to welcome you back to Miami. Kind regards, Jon K. Wubbena, CHA General Manager More

UK
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here two when arriving in the evening from the uk and travelling down to the Keys next day. Free Airport shuttle was very efficient, room spacious and bed extremely comfortable. We had full breakfast included in our deal which was very good value. The car rental pickup is actually across the road from the hotel so you can walk... More

Was this review helpful? Yes 1
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent post. We are delighted to learn that you enjoyed our hotel and hospitality and we are looking forward to your stay with us next spring. Your recommendation is greatly appreciated. Kind regards, Jon K. Wubbena, CHA General Manager More

Annapolis, Maryland
Top Contributor
187 reviews 187 reviews
33 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fabulous little property with every 15 minute shuttles to MIA. We used it recently for a long layover before our night flight to Europe and we're thrilled with the money spent. Overlooks golf course and wildlife attracting canal. Pool was very clean and inviting with tiki hut bar and an amazing comfortable lounge area just off the windowed restaurant. Brunch... More

Was this review helpful? Yes 1
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience with us. Customer service and comfort is our priority so we were pleased to learn that you enjoyed our hospitality. Your recommendation is greatly appreciated and we will look forward to another opportunity to welcome you back to Miami. Kind regards, Jon K. Wubbena, CHA General Manager More

Miami
1 review
5 of 5 stars Reviewed 3 weeks ago

I used to park at the airport, until I found this off site option. I live in Miami and travel 50% of the time. I always park at this Sheraton. The valet employees are very helpful, respectful and professional. They help with taking bags out of your vehicle and on to their shuttle. The shuttle runs every 15 minutes. The... More

Was this review helpful? Yes
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience with Park and Fly staff. I will be sure to share your comments with Ernesto, Alain, George, Roger and Diego from our valet team. Your recommendation is greatly appreciated. Kind regards, Jon K. Wubbena, CHA General Manager More

1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel and the staff really make the difference. Specially Veronica on the front-desk and Robert Bosch & Rafael the fantastic guys that helps and support you from the airport to the hotel and the way back too. The pool is very nice and the distance from the airport is so small that you will be able to rest a... More

Was this review helpful? Yes
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for the great review of our hotel! We are conveniently located near the airport and have a great team whose major focus is on hospitable service. Thank you for recognizing their efforts. I will share your comments with Veronica, Roger and Rafael from our reception team. Your recommendation is greatly appreciated and we look forward to welcoming you... More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I would like to give special thanks to Sisi Ortiz and Rodney for providing outstanding service to our company. We wanted to hold a pool party for our entire company and Sisi and Rodney were more than accepting of our situation and limits. They went out of their way to help out and ensure that the event went great. I... More

Was this review helpful? Yes 1
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you so much for taking the time to write about your recent experience at the Sheraton Miami Airport Hotel & Executive Meeting Center. We truly value and appreciate your recognition of our associates. Our meeting center team makes every effort to exceed our guests’ expectations at every opportunity - and without a doubt – Sissi and Rodney are an... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I would like to thanks the excellent attention from Sissi Ortiz Director of catering & the executive center. I need to print some important documents and she help me a lot. Thank you agaun Sissi Enrique from Argentina

Was this review helpful? Yes
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you so much for taking the time to write about your recent experience at the Sheraton Miami Airport Hotel & Executive Meeting Center. Our meeting center team makes every effort to exceed our guests’ expectations at every opportunity. I will be sure to share your comments with Sissi and hope to host more meetings in the future. Your recommendation... More

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Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
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Also Known As:
Wyndham Miami
Miami Wyndham

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