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All 129 Miami hotels

Sheraton Miami Airport Hotel

3.5 of 5 Hotel   |   3900 NW 21st Street, Miami, FL 33142
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77%
Ranked #33 of 129 hotels in Miami
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
shannonfamvacay Hamilton, Ohio
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2,047 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (425)
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Hamilton, Ohio
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have stayed here twice before and after a cruise vacation. It is the closet hotel to the Miami airport. There is a nice pool and seating area. It is easy to catch a cab to get to the Port of Miami or there is a shuttle (paid). There is a hotel shuttle to the airport. If you want to... More

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New York City, New York
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel service was outstanding. The staff was extremely helpful and helped my family around the unfamiliar city. Frank and Diego were the best and I definitely recommend the hotel for short and long term visitors.

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Plano, Texas
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is 2 minutes from the airport and the shuttle runs frequently. There is a restaurant in the hotel that also has a covered area by the pool to sit and eat. There is a lot of activity at this hotel because of the location. It's quiet, clean and the staff seems to be happy you're there ! There... More

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Miami, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

All hotel staff and the lounge service is excellente, good food and snacks are delicious. Thanks you Mayling Marenco for your attention!!! Good place, just next to the airport. Rooms and bed are very confortable Luis E. Moreno

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1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed at Sheraton because of the location. And I got more friendly staff especially Victor bar tender and jodi front desk and the rest of the staff was great a worm welcome and will be back the end of the year

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for sharing your recent experience with us and the hospitality and courteous care you received from Victor and Jodi. I will be sure to share your comments with them. Your recommendation is appreciated and it would be our pleasure to welcome you back on your next visit to Miami. Kind regards, Jon K. Wubbena, CHA General Manager More

piemonte
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Good place, just next to the airport. Rooms and bed are very confortable but the best they have is Victor, the bartender....ask him for a mojito!!!! Shuttle to the airport available every 39 minutes and a pool not to big but useful if u just have to stay in mIami for a short period. Had more then one good staying... More

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for recognizing the service and attention you experienced with Victor. Victor always tries to ensure our guests feel right at home and his hospitality is effortless. He is indeed an asset to our team. Your recommendation is appreciated and we will look forward to another return visit in the near future. Kind regards, Jon K. Wubbena, CHA General... More

Scottsbluff, Nebraska, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This was a clean and convenient hotel. We had to fly out the next day, so it was perfect. The hotel staff as well as the restaurant staff were friendly and made you feel right at home. They treated us like we were family. I will stay there again if ever in the area.

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Miami Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Mayling Marenco is the most friendly hostess I have ever met. She is very helpful, not afraid to engage in conversation ,she is very professional and her demeanor is very kind , smart and she is Avery important asset to the Sheraton team!!!!! Bravo Mayling.

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

What a delight to read your recent posting. Our staff works hard to deliver an exceptional guest experience so we are pleased to learn of Mayling's hospitality in our Club Lounge. Thank you for recognizing her efforts. We certainly hope your recent stay at our hotel inspires a return trip as it would be our pleasure to welcome you back... More

Mount Pleasant, South Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This is the worst Sheraton ever! I attended a work meeting here and from the start to my last night here I experienced horrid accommodations! From check in to the room to the water pressure to the water not draining to the toilet not flushing to the air not working to the front desk calling me due to their mistake... More

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to post your recent stay. While I wish you had a better experience, it is feedback like this from which we learn to improve. Please know that we do take your comments to heart and we are addressing the deficiencies you mentioned. We apologize for the inconvenience and hope that you will give us... More

Wassenaar, The Netherlands
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose the Sheraton Miami Airport because of the close proximity to the airport and rental car return (across the street) which is very convenient when you want to catch an early flight. For the rest it is a Sheraton like the rest. The rooms might need a little update or it might have been just our airconditioning unit that... More

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JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your feedback. We have had several upgrades over the years and most recently, upgrades to guest room and corridor carpets and marble in our bathrooms. We will continue to work on making adjustments according to our ability both operationally and from a future capital project prospective. We appreciate your input and apologize... More

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Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
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Also Known As:
Wyndham Miami
Miami Wyndham

302 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
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Hotel Style
#10 Business Hotel in Miami #30 Romantic Hotel in Miami #37 Family Hotel in Miami
Hotel Class
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us to day to plan the perfect event. ... more   less 
Number of rooms
405

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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