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Embassy Suites Miami Airport

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3974 NW South River Drive, Miami, FL 33142
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Embassy Suites Miami Airport
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Embassy Suites Miami Airport
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1,534 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Miami Airport
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Fort Lauderdale, Florida
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 2, 2011

Check in person and free breakfast very nice....end of compliments. Room had a pungent musty smell, tub dirty and didn't drain well, a/c would not cool off room properly (borderline sweat box). No free wifi and business center computer kept kicking me off after a couple of minutes.

Was this review helpful? Yes
EmbassyMiami, Director of Sales at Embassy Suites Miami Airport, responded to this review

Thank you for your recent review on Tripadvisor.com. We are pleased that you enjoyed our complimentary full cooked-to-order breakfast during your stay. However, please accept my sincere apologies for the other inconveniences you experienced regarding your stay. We will address these issues in order to prevent them from reoccurring. We certainly hope you will allow us another opportunity to improve... More 

malawimike
Top Contributor
69 reviews 69 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed February 1, 2011

No need to re-iterate what others have said. The hotel needs some serious updating. Bathroom felt crampt. Unlike other ES hotels, the only access to the bathroom was through the bedroom. I had problems with the TV, but maintenance came up and fixed the problem. Also, I actually found the front desk staff all to be quite nice (others on... More 

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Wilmington, North Carolina, USA
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 27, 2011

Really does not compare to other ES properties; our room seemed to be much older and somewhat dirty and the beds were the smallest I've ever seen in a hotel. Parking was an extra $15 a night which I personally believe is crazy to pay for. The conceirge service was actually very good...and the La Rosa Restaurant that they were... More 

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EmbassyMiami, Director of Sales at Embassy Suites Miami Airport, responded to this review

Thank you for your recent stay at Embassy Suites/Miami International Airport. We are very happy to hear that you enjoyed the restaurant recommendations of our concierge. He will be pleased to know that you were were satisfied with his services. I am so sorry that you felt that your suite was dirty and that the beds did not meet your... More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2011

I traveled to Miami in January to spend the weekend with my significant other. It seems nice from the outside, even lush in the atrium with all of the plants but that's about where the pleasantries stop. The rooms seem dirty, poor sound insulation between rooms and the hallway, and the customer service is rock bottom. I had a complication... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
Top Contributor
99 reviews 99 reviews
33 hotel reviews
195 helpful votes 195 helpful votes
3 of 5 stars Reviewed January 22, 2011

We have stayed at many Embassy Suites throughout the years and this was by far our least favorite!!! We checked into our room and the toilet overflowed and it ran into our bedroom, we called the front desk right away for assistance and they said they would send someone up,10 minutes later still no one came up so we called... More 

Was this review helpful? Yes 1
San Diego
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 21, 2011

Didn't really believe the pother reviews. I thought, "it's an Embassy Suites. How bad can it be?" Well, I found out. It's old. it's dirty. It's poorly maintained. They charge $15 a day for parking. The breakfast buffet is very poor compared to other Embassy Suites hotels. Housekeeping is horrible. One day, my room wasn't made up until after I... More 

Was this review helpful? Yes 1
Decatur, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 21, 2011

A couple of my friends (10 total) from different locations met up at this hotel for an overnight stay before our planned cruise. The hotel does provide a complimentary shuttle from MIA airport to the hotel...a huge plus considering cab fare in Miami is ridiculous. A quick call to the front desk directed me to location of the shuttle at... More 

Was this review helpful? Yes 3
Munich, Germany
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 20, 2011

We stayed there for 2 nights to be close to the center and near to the airport. It just takes you roundabout 20 min. to go to Miami South Beach. Plus, the famous Dolphin Mall is only 10-15 min. away. Very convenient location. Plus, free shuttle service to the airport. Excellent personnel, very friendly, very helpful! Rooms were big and... More 

Was this review helpful? Yes 3
South Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 3, 2011

This was a convenient, clean and comfortable hotel to stay in after our long flight from Australia. We took advantage of the free airport transfer shuttle bus service that also delivered us to the hire car complex the following morning. The complimentary cooked to order breakfast was of a high standard. I was surprised at how close we were to... More 

Was this review helpful? Yes 1
herts
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 3, 2011

We were very disappointed with this hotel. Firstly on entering our room we heard the sound of a train horn blaring even though we were on the top but one floor of the hotel,so I made my way to reception to see if we could change rooms and on the way met a member of staff, mentioning the train he... More 

Was this review helpful? Yes 1
EmbassyMiami, Director of Sales at Embassy Suites Miami Airport, responded to this review

Thank you for your feedback on TripAdvisor.com. Please accept my sincere apologies for the inconvenience you were caused during your recent stay at our hotel. I hope you will give us another opportunity in the future to make this up to you. Thank you for selecting Embassy Suites/Miami International Airport. Regards, Barbara Raza Director of Sales More 

Hotel Review Summarization

What travelers say

  • Happy Hour(6)
  • Free shuttle(4)
  • Very nice(3)
  • Friendly and helpful(3)
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