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Embassy Suites Miami Airport

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3974 NW South River Drive, Miami, FL 33142
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Embassy Suites Miami Airport
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Embassy Suites Miami Airport
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1,534 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Embassy Suites Miami Airport
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Bulverde, Texas
Top Contributor
105 reviews 105 reviews
29 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 30, 2011

Good stuff: We really liked this hotel and stayed for just one night after coming back from our cruise. The girl at the front desk was so helpful and she let us check in early, at 0830, instead of waiting until 3 pm. the pool area is very nice. The breakfast items were very good and we took some items... More 

Was this review helpful? Yes 1
St. Catharines, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2011

This place was fantastic. A little older but redone nicely. The rooms were a surprise as they were much larger than anticipated. The staff were gracious and went out of their way to make sure we were happy. They even have an evening get together with drinks and free breakfast in the morning. We loved it.

Was this review helpful? Yes 2
Oklahoma
Contributor
12 reviews 12 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 24, 2011

With four kids, I (like many bigger families) prefer Embassy Suites and have stayed in multiple throughout the country. This was by far our favorite one, although it was crowded with "cruise-type" people (very low brow). Most notable is the excellent pool and large hot tub that is ACTUALLY HOT. My kids loved it. The happy hour at night was... More 

Was this review helpful? Yes 2
bradenton,florida
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 19, 2011

This hotel was a diamond in the rough. It is not in a great area, but dont let that fool you. The staff was really friendly and helpful. The rooms were modern and well kept. The beds were surprisingly comfortable(i have been to other hotel chains where the mattress was hard as a rock.) Also free drinks every night which... More 

Was this review helpful? Yes 2
gasparillo
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2011

My family stayed 10 days at embassy suites. when we got to the airport we called for the complimentary shuttle. It arrived within 10 minutes. Check in was a breeze. The cost per night for the room was excellent considering that it was a suite with complimentary buffet breakfast and complimentary manager's reception on afternoons also free transfers to nearby... More 

Was this review helpful? Yes 2
Fair Oaks, California
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed August 15, 2011

We booked this hotel four months in advance through American Airlines Vacations for a one night layover between flights. We booked this hotel because of the their airport shuttle, size of the rooms and the included breakfast. We were traveling as a family of six with four teenage kids. The morning of our travel I called to comfirm our reservation... More 

Was this review helpful? Yes 2
Haywards Heath
Top Contributor
128 reviews 128 reviews
124 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed August 13, 2011

Next stop on my trip after West Palm Beach was Miami Airport, where I was working. Best rate available within the Hilton family was at the Embassy Suites. The layout will be familiar to any regular guest of Embassy properties. A large atrium, with the breakfast and reception area surrounding large ponds filled with fish. Reception was busy and I... More 

Was this review helpful? Yes 1
Statesville, NC
Top Contributor
72 reviews 72 reviews
46 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed August 13, 2011

My wife and I stayed here one night before our anniversary cruise. Pickup from the airport was very quick. The hotel is right beside the airport, but it is still quiet and friendly. The rooms are just a little bit dated, but the. Derive was top notch: from checkin to the manager's reception, to breakfast, to checkout. The cruise transportation... More 

Was this review helpful? Yes 2
Moses Lake, Washington
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed August 9, 2011

Our family stayed here on the way to the Caribbean. When we walked in the first thing you notice is the moldy, musty smell. Also we booked two queen beds and found out that they only have full size beds. With four adults, we had to scramble to make it work. We waited hours for a roll-away and two more... More 

Was this review helpful? Yes 2
EmbassyMiami, Director of Sales at Embassy Suites Miami Airport, responded to this review

Thank you for your recent stay at the Embassy Suites/Miami International Airport. We apologize for the inconveniences you were caused during your recent stay at our hotel. Unfortunately, your experience was not the same as many of our other satisfied customers have received. We will share you comments with our team to improve our consistency in providing excellent customer service... More 

Chicago and Beyond
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 31, 2011

We stayed here as a multi-family getogether before going on a cruise from the Port of Miami. The free shuttle from the aiport was a deciding factor, BUT they also had a shuttle into the area to take us to restaurants, which was a great deal. We did not use their shuttle to get to the port, but I believe... More 

Was this review helpful? Yes 4
EmbassyMiami, Director of Sales at Embassy Suites Miami Airport, responded to this review

Thank you so much for your recent stay at the Embassy Suites/Miami International Airport. We are pleased you enjoyed your stay overall at our hotel. Naturally, we were dissappointed to learn that you found problems with the hotel housekeeping and we have forwarded your comments to our Director of Housekeeping. Kindly give us another opportunity to exceed your expectations in... More 

Hotel Review Summarization

What travelers say

  • Happy Hour(6)
  • Free shuttle(4)
  • Very nice(3)
  • Friendly and helpful(3)
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