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Embassy Suites Miami Airport

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3974 NW South River Drive, Miami, FL 33142
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Miami from $139
Best prices for: 1 room 1 guest
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Embassy Suites Miami Airport
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Embassy Suites Miami Airport
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1,487 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blackwood
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was superior in just about everything offered. We would definitely stay here again! the rooms were clean and the location to the airport was excellent and they had shuttles to the airport every 30 minutes.

Review collected in partnership with Embassy Suites Hotels

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Greenville, North Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

At check in I met a very nice young man at the front desk. His name was Mike he was very friendly & informative. The rooms are a little dated but they are very clean. I couldn't have asked for more. As always the managers reception was great with two very polite bar tenders. The pool area was also nice... More 

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Alberta
Top Contributor
217 reviews 217 reviews
62 hotel reviews
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was recommended to us by our cruise organization. Here are the strikes against it: their shuttle was the LAST and SLOWEST to arrive at the airport. We were tired and very frustrated. Other hotels had as many as 5 shuttles come and go in the time we waited for ours. A bad start! The rooms are the worst... More 

Was this review helpful? Yes 2
chicago
Top Contributor
75 reviews 75 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a typical Embassy Suites room with a view of the roof and the spot lights that shine to the Embassy Suites sign and logo. The curtains blocked the light. Had we have known we would have selected a different room. As Hilton gold members this type of room was less than expected. We did dine in the restaurant... More 

Was this review helpful? Yes 1
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for taking the time to write a review. We appreciate the great review on the amenities we offer and service. We apologize that the location of you room was not enjoyable and hope that when you return to Miami you give us another try. Kind regards, Clavel J Louis General Manager More 

Sherman Oaks, CA
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at this Embassy Suites for 2 nights before taking a cruise. Upon checking in we asked the desk clerk for the nearest Target because we wanted to get some things for our cruise. The desk clerk looked like he had never heard of Target before. We asked him to Google Target and he basically was unable to do... More 

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EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn't meet your expectations during your dining experience and stay. We are always looking for ways to improve our... More 

Hollywood, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

very clean, friendly service, good location for transfer travelers….quiet, comfortable, good sleep, great service, great transport from and to airpot, friendly to children, just try, you will be happy

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for highlighting all our wonderful amenities we offer as well as our customer service. We hope to see you again if ever you are in the area. Kind regards, Clavel J Louis General Manager More 

Billings, Montana
Top Contributor
170 reviews 170 reviews
49 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here several times. The staff is really friendly and courteous. The hotel is well appointed and clean. Breakfast is better than most other Embassy's. The gym equipment is getting a little run down but still working. It's very close to Miami International. Good stay here every time.

Was this review helpful? Yes
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for alerting us about our gym. We strive to keep all our amenities in working condition so all our guest are able to enjoy them fully. I have forward this to that department as we continue to refresh our property. We are please that you have enjoyed your stay and hope you return soon. Kind regards, Clavel J... More 

Baltimore, Maryland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The hotel’s lobby is rather impressive, but the rooms are unremarkable. My room was clean and had a comfortable bed, but was otherwise mediocre. Check in was seamless and the staff was friendly. The hotel provided a complimentary continental breakfast in the morning, but I only grabbed a coffee. The hotel offers a complimentary shuttle service to and from Miami... More 

Was this review helpful? Yes
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for your review we certainly appreciate all your nice comments about our hotel and service. We hope you come back to visit our property in the future. Kind regards, Clavel J Louis General Manager More 

Ecuador
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 1 week ago

I was there this weekend lines to get in to the elevator, lines to check in, service rude. the worse we use the sofabed they did not make it even left wet towels in top of sofabed, we complaint and not much attention

Was this review helpful? Yes 1
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We’re very sorry to hear you experienced an undesirable level of customer service and assure you we have addressed the problems you mentioned with our team members. As well, I regret to hear about the cleanliness of your room and have brought this to the... More 

Minnesota
Top Contributor
88 reviews 88 reviews
15 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

No big deal. A nice holiday inn type of atmosphere. Front desk staff were fine but seemed to think hotel was more upscale than it was if you know what I mean. Our room had a broken garbage can and a chair at the table had a completely ripped up cushion and most of the built-ins had dents, paint chips,... More 

Was this review helpful? Yes
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for your review. We apologize for the missteps that occurred during your stay with us and hope that when you are in the area you consider staying with us again to make it right. Kind regards, Clavel J Louis General Manager More 

Hotel Review Summarization

What travelers say

  • Happy Hour(7)
  • Free shuttle(5)
  • Very nice(4)
  • Friendly and helpful(3)
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