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Embassy Suites Miami Airport

3.5 of 5 3974 NW South River Drive, Miami, FL 33142
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Embassy Suites Miami Airport
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Embassy Suites Miami Airport
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1,400 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Stayed at the Embassy Suites prior to cruise in January 2015. The line was very long for check in with only 2 people checking in guests.The rooms were not ready so we hung out by the pool which is very nice but extremely cold. Plenty of chairs for the guests. Once we got our room we were very pleasantly surprised... More 

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Parrish, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We had a very pleasant stay at this hotel on a brief visit to Miami. The food and service in the hotel restaurant was surprisingly quite good. The complimentary breakfast was excellent, complete with omelet station and just about anything else you might want. The room was quiet and equipped with air purifier. We were very happy with the accomodations,... More 

Review collected in partnership with Embassy Suites Hotels

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15 reviews 15 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We found the hotel to be an easy place to crash after a late flight. The staff was super friendly, we got right in. The breakfast was great as usual for Embassy Suites. We only stayed one night but it suited our family of six just fine. On the down side, the hotel could use a few touch ups here... More 

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Miami, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Staff was super. Pleasant, attentive and polite. Your problem is strictly with ownership. The room furnishings, bathroom plumbing and bed size were an embarrassment to your company. Paid nearly $300.00 for one night and got old full size beds, antiquated CHEAP bathroom plumbing facilities, scratched and beat up furniture, wall outlets hanging loose and a HOLE in the wall from... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 4
Rock Hill, South Carolina, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Worst hotel ever. Very dated and dirty in places with noted deficiencies in staffing. Check in took forever with only 1 desk clerk handling all check in. Dirty dishes left in hallways for days. Arrived last one night and elevator opened with vomit on the floor and when we reported to staff were told they already knew about it. Well,... More 

Was this review helpful? Yes 3
Ramstein-Miesenbach, Germany
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The good: nice room and bed, great sales manager! The bad: delayed pickups at the airport, we waited over 45 minutes past the scheduled pick up time, called twice to front desk, told to take a cab but they didn't know where we picked one up, delayed check in, room not ready until approximately 6pm, disconnect on our luggage...overbooking, when... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Top Contributor
97 reviews 97 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Let me start with the restaurant. Kerrie Watson manages an efficient crew of kitchen and servers. Ask for Courtney. You will think you are her only important customer. WOW! Then work over to happy hour. Look in the dictionary for definition of customer service. It should read GLADYS. Not only is she a sweetheart, she is the reason to stay... More 

Was this review helpful? Yes 4
Los Angeles, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel for 2 days during a conference. It was a great experience! I highly recommend this place if you are looking for a great value.The breakfast more than makes up for it possibly being more than another hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Bismarck, North Dakota, USA
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is not as nice in person as it is in the pictures. Either need to update your pictures or update the rooms. The breakfast that they serve is ABOVE average! The staff, for the most part, was very helpful other than a few problems that we had.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
5 reviews 5 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The good: close to airport. Shuttle ( free to airport, fee for port). Nice, clean pool, nice gym, computer room, amazing free cocktail hour daily with really nice staff , great breakfast with made to order omelettes, sausage, bacon, pancakes, scramble eggs, fruit, yogurt, cereal, bagels, muffins...). Big suite with closed bedroom, clean. Cleaning staff is helpful for extra pillows... More 

Was this review helpful? Yes 3
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What travelers say

  • Happy Hour(7)
  • Very nice(5)
  • Free shuttle(5)
  • Friendly and helpful(4)
  • Cruise port(3)
  • Would definitely stay(3)

Additional Information about Embassy Suites Miami Airport

Address: 3974 NW South River Drive, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Miami Airport 3.5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites
Hotel Style:
#11 Spa Hotel in Miami
#31 Romantic Hotel in Miami

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Bathroom (13)
Hotel & grounds (66)
Room/suite (69)
Dining (28)
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Pool/beach area (21)
Family/play areas (1)
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Double Suite (71)
Executive King Suite (81)
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King Suite (76)
Restaurants and Bars (66)
The Hotel (102)

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Room/suite (8)
Pool/beach area (4)
Hotel & grounds (7)
Business center/function rooms (5)
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Bathroom (1)
Other (10)
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