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Embassy Suites Miami Airport

3.5 of 5 3974 NW South River Drive, Miami, FL 33142
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#55 of 129 Hotels in Miami
1,230 Reviews 3.5 of 5 stars
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Embassy Suites Miami Airport
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Embassy Suites Miami Airport
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1,230 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bethlehem, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here 2 separate times flying in and out of Miami and i had 2 completely different experiences so my opinion of this hotel is mixed. The first time i stayed here before flying out of Miami, i checked in at 9pm and was given a room on the top floor. The room was clean, but is obviously used... More

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Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Only stayed for one night to catch an early flight. Having read lots of reviews, we were dubious! ! However. . Loved it! Stunning reception; fun lifts. Massive rooms. Great managers reception with free drinks, lovely pool for a late night swim and a generous breakfast. Certainly was not disappointed!

Was this review helpful? Yes 1
Fayetteville, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

Great breakfast and the manager reception was a nice option. Rooms good be updated. Hotel restaurant was pricey for what was offered. Staff was very nice. There was nothing to see or do close buy and a taxi ride to south beach was very expensive

Review collected in partnership with Embassy Suites Hotels

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Rio Rancho, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The resturant was awesome! some great steasks and other menu items. would definately stay here again. Beatiful waterfull inside the couryard area. Pool was under construction; however, we were given the option to take a free shuttle ot a nearby hilton. It rained everyday so I stayed in anyway.

Review collected in partnership with Embassy Suites Hotels

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Lansing, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This is the worse EMBASSY SUITES you'll ever encounter, please check this place out (rooms) before you attempt to stay. By all means do not them your credit card information I had erroneous charges on my account and when I inquired I was told that it was a 15% incidentals automatically charged to every customers account. I was then told... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for your recent review. We apologize for the missteps you encountered during your stay with us. We have shared your input with our team to improve on our amenities and guest experience. We hope we can invite you back for a comfortable stay. Kind regards, Clavel J Louis General Manager More

Grand Rapids, United States
1 review
3 of 5 stars Reviewed 1 week ago

Unfortunately, they were not the rooms that we had reserved (Double vs. King beds). We were not aware of the parking charge at the hotel upon reservation, and nothing was offered until I brought up that we had reservations for specific rooms. Only then did the CSR offer 10% off the room rate or free parking.

Review collected in partnership with Embassy Suites Hotels

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Ontario, Canada
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the Embassy Suites and when we entered our room we were greeted with the sour smell of urine. There was also evidence of vomit on the bathroom walls and toilet itself. We requested to stay in another room and the staff was not very helpful towards this. They gave us the cold shoulder, were very rude and... More

Was this review helpful? Yes 1
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

Thank you for sharing feedback on your recent stay with us. We apologize for the cleanliness issues you encountered in your initial room. We have forward your comments and are currently working with our housekeeping team to ensure this does not happen again. We appreciate you allowing us to make it right, by providing you with a another room and... More

Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

Overall my experience here was phenomenal. I would recommend this hotel to anyone. The quality of the breakfast was superb. The hot tub and pool area was well maintained and the suites were very spacious and comfortable.

Review collected in partnership with Embassy Suites Hotels

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Glen Allen, Virginia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago

Well, I have written several reviews on Embassy Suites. This is my hotel of choice and I prefer it to any other brand. As I stated in a previous review, you really can't go wrong with this chain. I have had one review that I was not happy with the location. It wasn't really bad, but it wasn't perfect. But... More

Was this review helpful? Yes 2
EmbassyMiami, General Manager at Embassy Suites Miami Airport, responded to this review

We appreciate your detailed feedback and value your brand loyalty. We apologize for the service missteps, and renovation inconveniences. We're glad to hear that Shemaiah was able to assist you and communicate some of the changes. However, we understand this should have been addressed earlier and we are reviewing your comments with our team so we can improve our services,... More

Richmond Hill, Canada
Top Contributor
78 reviews 78 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here going and returning from South America. Friendly and helpful staff. Good concierge service. Shuttle to and from the airport and other nearby locations. Nice pool area. Huge rooms with separate sitting room. Good restaurant with reasonable selection. Free Breakfast and free drinks and snacks at happy hour from 5:30 to 7:30. Its close to the airport. The only... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Happy Hour(7)
  • Very nice(5)
  • Free shuttle(5)
  • Friendly and helpful(4)
  • Cruise port(3)
  • Would definitely stay(3)

Additional Information about Embassy Suites Miami Airport

Address: 3974 NW South River Drive, Miami, FL 33142
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Miami Airport 3.5*
Number of rooms: 318
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Also Known As:
Embassy Suites Miami Airport Hotel Miami
Miami Embassy Suites

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