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Regency Hotel Miami

3.0 of 5 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
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Regency Hotel Miami
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Regency Hotel Miami
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562 reviews from our community

Traveler rating
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    79
    36
    25
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160
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Regency Hotel Miami
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Raleigh, North Carolina
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 22, 2011

Once again i visited the Regency and the service was wonderful! I can't get enough of the attention to detail that was given to me. Jose is very knowledgeable and caring. I will almost always stay at this hotel. They go above and beyond to please it's guests. Thank you very much!

Was this review helpful? Yes 3
Coventry, Rhode Island
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 21, 2011

very nice hotel the lobby is modern and chic great feel. the rooms are adequate clean and warm. the staff is wonderfua nd helpful. I would definately book for any clients looking for hotel close to airport cruiseport and nightlife is a short hop away!

Was this review helpful? Yes 3
Lanham, Maryland, United States
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2011

They're offer an excellent place and a great service, all the employees are very helpful, thanks to all of them especially to Jose, the Front Office Manager,

Was this review helpful? Yes 2
White Rock, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2011

I visited The Hotel Miami regency when I was on my way to help out in Haiti after the earth quake. This was a very stressful time for myself and my medical team. I was pleasantly surprise when we were introduced to the front desk manager Miguel Batista as he was so kind and compassionate.He did everything to make our... More

Was this review helpful? Yes 2
Miami, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2011

The renovations made a big difference!!! Loved my stay last week. Found great help with all the employees, excellent public relations. I would definitely come back to your property and I have already told my friends " this is a great place to stay" Keep up the good work!

Was this review helpful? Yes 2
Santo Domingo, Dominican Republic
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2011

Very good hotel, stayed for 2 nigths and liked it very much, very good customer services, staff very helpfull, would stay again.

Was this review helpful? Yes 2
Manchester UK
Top Contributor
163 reviews 163 reviews
74 hotel reviews
268 helpful votes 268 helpful votes
3 of 5 stars Reviewed November 1, 2011

After recently arriving late at MIA and missing my flight connections courtesy of American Airlines I was invited to stay at the Regency for the night. The shuttle bus from the airport was fine and check in no problem. The rooms were adequate for the stay with all the usual trimmings... In room coffee, safe, TV etc. Breakfast buffet was... More

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Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2011

Featuring all the amenities and services offered by the larger chain hotels, the Regency Hotel differentiate itself with impeccable service and style. Highly recommended.

Was this review helpful? Yes 1
JoseMiguul, Front Office Manager at Regency Hotel Miami, responded to this review

Thanks for your comments, we take pride of our services and we are still improving every day, Our guest opinions are very important to us, thanks for taking time to post your thoughts and we are looking forward to see you and your family back soon at the hotel. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 25, 2011 via mobile

I would not stay here again if they paid me to stay. Old hotel needs updating badly rooms more like a old motel6. Hotel shuttle is a joke. The van smells like smoke we even saw the driver sitting in front of the hotel smoking in the van.

Was this review helpful? Yes 2
JoseMiguul, Front Office Manager at Regency Hotel Miami, responded to this review

Our airport shuttle is only one month old, and we have it detailed on a regular basis. If you can provide me with the date and approximate time of the reported incident, it will help me investigate. Our room product has just been remodeled. As is noted in many of the reesent reviews posted, our renovated rooms are very well... More

Oakville
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 24, 2011

I have been reading a lot of reviews for this hotel and it seems that most of the negative reviews came from clients that were assigned to stay there due to flight cancellations. As such, perhaps they were generally disgruntled about the situation or perhaps they were given the older rooms pending renovations. Overall, I find that some of the... More

Was this review helpful? Yes
JoseMiguul, Front Office Manager at Regency Hotel Miami, responded to this review

Thank you for your kind words and astute observations. We’re proud of our recent achievements and look forward to welcoming you to the ‘new’ Regency Hotel Miami. Again we appreciate that you and your family have decide to stay here next year and I will be glad to receive your reservation myself, please send me and email with all the... More

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Additional Information about Regency Hotel Miami

Address: 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Regency Hotel Miami 3*
Number of rooms: 174
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Also Known As:
Regency Hotel Airport

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