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Regency Hotel Miami

3.0 of 5 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
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Regency Hotel Miami
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Regency Hotel Miami
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625 reviews from our community

Traveler rating
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    87
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mapleton
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 8, 2013

We called for transport from the airport and were told the van just left, it should be there in 5 minutes, then we waited. Later, we called again and were told they just left, so we waited. 5 minutes was closer to an hour which we did not appreciate at 1 am. The next morning, my daughter went for our... More 

Was this review helpful? Yes 1
Cape coral
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2013

Two weeks ago I was in this hotel, overall I felt good, the hotel's location can not be better,I would like to mention the atention I received at all times was fantastic, The room was clean but not modern,Mr. Luis who works in the lobby, helped me with my luggage he was very friendly,at night I would eat at the... More 

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Caracas, Venezuela
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2013

My family and I, stayed in the Hotel during the first week of January. Good location, and close to many landmark place in Miami, specifically to many shopping malls. Was a very nice experience. room price was OK, according with the service offered, very cleaning and housekeeping service was good. Breakfast buffet was nice, and the guys that works in... More 

Was this review helpful? Yes 1
Alva, Florida
1 review
2 of 5 stars Reviewed January 29, 2013

I stayed here for my Miami ING Marathon because its was cost effective and listed as one of the closest hotels to my destination. The place is nice however, there was music blaring outside of my window until 2:00 am and I had to wake up for a race at 4 a.m.. After my complaint all they took off was... More 

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2013

We stayed at the Regency Hotel on the night of Wednesday, January 16, 2013. I had used frequent flier points to pay for our lodging or I would have changed hotels. The lobby looked nice but the rooms were filthy. Carpets were so dirty they were fraying and matted down. Upon arrival our room was hot and the air conditioner... More 

Was this review helpful? Yes 1
MrSammyMiami, Public Relations Manager at Regency Hotel Miami, responded to this review

Dear Jen B, First let me apologize for the delay in our response. I read your review and although difficult to read we appreciate you taking the time to express your thoughts regarding your experience. We use all feedback as tool to educate our team whether it is positive or critical. We have addressed or we are addressing all of... More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed January 16, 2013

We stayed here thru American Airlines vacation pkgs - good deal for flight & room. The staff was great! I'd like to mention the kindness of Ernesto (we ordered room service to go one night) who worked in the restuarant, as well as Diego, Director Food & Beverage. Sara (housekeeping) was the woman who cleaned our room while we were... More 

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Ridgeland, Mississippi
Top Contributor
83 reviews 83 reviews
63 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed January 15, 2013

Was hear due to an emergency landing in Miami. Delta provided the room. Very close to the airport functional but dated rooms. Average comfort and at best a 3 star hotel. If you need a quick place to crash close to the airport head this way. I would not recommend this hotel for any other reason. Breakfast was awful FYI.

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Grand Junction, CO
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 9, 2013

We recently ended up having to spend the night in Miami due to a missed connection due to mechanical problems. The airlines sent us to The Regency. By the time we waited in line to get our reservations we were tired and had missed supper. Nothing was open in the airport or the hotel. We just wanted to get some... More 

Was this review helpful? Yes 1
Madrid, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 9, 2013

This hotel does not know what flexiibility or service means. We arrived early in the afternoon and the guy at the desk straight away pointed at the sign that checking in starts at 3pm without even looking if our room (or any other room) was ready. Checking in is at 3 and not a minute earlier was the message. We... More 

Was this review helpful? Yes 1
JoseMiguul, Front Office Manager at Regency Hotel Miami, responded to this review

We are disappointed to read about your experience in your stay with us and I would like to contact you directly to talk about some of the information that you pointed out. We do give rooms before 3:00 pm if we have availability and we do charge for early check in, only if you come before 10:00 am, after that... More 

Willemstad, Curacao
1 review
4 of 5 stars Reviewed January 5, 2013

The hotel is a clean hotel and perfect in case you wound spend a lot of time in the hotel. The made who cleaned our room, Ania was nice and cleaned our room specially our bathroom very well. She really understands that guest want a clean room to stay in. This hotel is 9 min from dowtown miami. Near this... More 

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Additional Information about Regency Hotel Miami

Address: 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Regency Hotel Miami 3*
Number of rooms: 174
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Also Known As:
Regency Hotel Airport
Hotel Style:
#7 Best Value Hotel in Miami
#17 Business Hotel in Miami
#24 Family Hotel in Miami

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