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Regency Hotel Miami

3.0 of 5 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
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Regency Hotel Miami
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Regency Hotel Miami
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632 reviews from our community

Traveler rating
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    87
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    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Regency Hotel Miami
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infinitine
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

I booked this hotel for an overnight stay before going on a cruise with my family, as the Marriott we usually stay at is full (same price range). Pro - very nice front desk, very nice front desk staff (including the manager), free hotel shuttle from airport, shuttle to the Port of Miami for $10 per person, free wifi. Con... More 

Was this review helpful? Yes
JoseMiguelBPool, Manager at Regency Hotel Miami, responded to this review

Thanks for your feedback, also for the compliments on the customer service. We are very concerned about your room experience; please accept our most sincere apologies. We are now working in our 2015 renovation plan, in order to assure total guest satisfaction; all the room furniture will be completely changed as well as other areas. Please contact me as your... More 

Motley, Minnesota
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a place that we stayed at prior to our cruise. I was happy to hear that they offered a shuttle to the port, since many don't. It was $20 for the two of us, so very reasonable. The driver to the port was ok- you had to make sure he didn't give your bag to another guest. He... More 

Was this review helpful? Yes 1
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

Thank you very much for your recent stay and specially for taking time to leave your comments and suggestions, they are extremely important to us. Please be informed that we do have complimentary coffee in all the rooms and the restaurant between midnight and 5:30am, I apologize for the inconvenience you had. Also please accept my most sincere apologies for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We were a group of 8 persons and were attended by edwin. Food was awesome! Everybody was talking beautiful about the food... Edwin has great personality and knows how to please a customers needs by providing great suggestions and excellent service! Thank you for treating us so great!

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

I am extremely happy to read these comments. Thank you very much for taking time to do so. I will make sure Edwin reads it as well. Our priority here is to provide excellent service. Please feel free to come back when you wish. It will be a great pleasure having you with us again. Jose Miguel Batista de Pool... More 

New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

This is by far the best service you will get in Miami. I live in New Jersey and wanted to get away for a couple of days, a friend recommended the Regency hotel Miami for its convenient location, great service and good prices. So I stayed there this pass weekend and was really impressed, the Lobby looks great, beautifully decorated... More 

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

Thank you very much for such a wonderful review. It is very important to read your comments and suggestions. I also wanted to thank you for your recent stay and hope to have you back soon. It was entirely my pleasure have you at our property. Jose Miguel Batista de Pool Rooms Division Manager More 

Toronto
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Regency the night before our cruise on Jan 2. The free shuttle picked us up within 5 minutes of our stepping out of the airport. The trip to the hotel was about 5 minutes. The outside of the hotel appears to be under construction, But the lobby area is very attractive. We received a very warm... More 

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

It is always wonderful to read these reviews. Thank you very much for taking time to share your positive experience. Our main priority is always to provide excellent customer service. Please feel free to come back when you wish. Jose Miguel Batista de Pool Rooms Division Manager More 

Fort Lauderdale, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed with my family, we had great time there. The location is close to the airport and equipped with shuttle service for your convenience, The hotel is beautiful on the inside with full services, even a rent car. But were they get apart from the rest is on the service side, the staff care about you, they go the... More 

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

It was a great pleasure having you with us. I would like to thank you for your recent stay, also for sharing your comments. Please feel free to come back when you wish. Jose Miguel Batista de Pool Rooms Division Manager More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before catching a flight. There was absolutely no shower pressure. I couldn't even wash my hair. The planes were really loud. I have stayed at other hotels near airports and have been able to sleep with the noise. This one didn't have much sound proofing. The beds was clean and we got free parking... More 

Was this review helpful? Yes
JoseMiguelBPool, Manager at Regency Hotel Miami, responded to this review

Thank you for taking the time to share your opinions about your stay. It is extremely important for us to get feedbacks from our guests, even if some of them are not positive. We are sorry that your stay was not up to your expectations; we will open an investigation regarding the water pressure that day as it is not... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I have no complaints about this hotel, would recommend it to anyone. Great value for money, great service and everyone was very helpful. Would definitely come back to it if I were to ever come back to Miami. Clean, very spacious, and comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

It is very nice to see this wonderful review. I appreciate you taking your time to share it. Your comments and suggestions are very important to us. Please feel free to come back whenever you visit Miami again. It will be a real pleasure having you with us. Jose Miguel Batista de Pool Rooms Division Manager More 

Wisconsin
Top Contributor
180 reviews 180 reviews
29 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have not found that to be the case until we stayed here. Shuttle picked us up promptly and in a blink of an eye we were at the hotel. Spacious, clean room with a mini balcony that we didn't even know about. Perfect if you need a smoke. Staff was accommodating. Don't have anything negative to say. A rarity :)

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

I would like to thank you for this excellent review. Our priority is always to provide amazing customer service and amenities. Thank you once again for staying with us and we really hope to have you back soon. Jose Miguel Batista de Pool Rooms Division Manager More 

Helena, Montana
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Regency Hotel shuttle picked us up at the airport and after a 10 minute ride, we checked into the Regency Miami Hotel on December 25th. We were pleasantly surprised to find a very classy hotel complete with bar, dinning area and lovely outdoor pool. The rooms were sizeable, very clean with comfy linens and fluffy towels. Water pressure was... More 

Was this review helpful? Yes
JoseMiguelBPool, Rooms Division Manager at Regency Hotel Miami, responded to this review

Thank you very much for such a wonderful review. I appreciate you taking your time to leave us your comments and suggestions which are extremely important to us. Please feel free to come back when you wish. It will be a great pleasure having you with us again! Jose Miguel Batista de Pool Rooms Division Manager More 

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Additional Information about Regency Hotel Miami

Address: 1000 Northwest Lejeune Rd, 1000 NW 42nd Ave, Miami, FL 33126 (Formerly Airport Regency Hotel)
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Regency Hotel Miami 3*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Despegar.com, Hotels.com, getaroom.com, Odigeo and Tingo so you can book your Regency Hotel Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Regency Hotel Airport
Hotel Style:
#7 Best Value Hotel in Miami
#18 Business Hotel in Miami
#24 Family Hotel in Miami

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