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Regency Hotel Miami

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1000 Northwest le Jeune Rd, 1000 NW (42nd Ave), Miami, FL 33126 (Formerly Airport Regency Hotel)
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Regency Hotel Miami
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Regency Hotel Miami
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691 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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liverpool
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

this is very near the airport but apart fromaircraft noise (which seemd only in the day) its quiet they offer a free shuttle bus to and from the airport, but it was approx 25 to 35 dollars one way into centre. hotel staff are friendly and helpful, itsrestaurant and bar prices are quite reasonable. the rooms we had were very... More 

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Reston, Virginia
Top Contributor
215 reviews 215 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Bedroom felt spacious & comfortable; pool, bar and lobby were also good. The hotel is fairly hard to find and my navigation system sent me to the Marriott, when I called the Regency the attendant told me "you are in the right place, just go inside", ..needless to say I was a little frustrated by the time I checked in.... More 

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Managua, Nicaragua
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A little out dated but good enough service, nice folks. Restaurant is ok at best, also a bit out dated and limited (a bit expensive too). Location isnt bad, close to the airport but not in the middle of nowhere, close to restaurants and commerce. This hotel lives off of American Airlines vouchers, that might be a reason why they... More 

Was this review helpful? Yes 2
Washington, District of Columbia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

American Airlines sent me to this hotel with a voucher after I missed my connecting flight in Miami. When I got to the front desk, the concierge told me that they had no rooms for the night and that she wasn't sure why AA had given me a voucher for the hotel. She said that usually she'd send me back... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for a business trip and was an excellent hotel. Everything clean and organized from the rooms to the lobby. Right off the main highway and mins from Miami airport. The staff was very friendly and helpful, even when we lost our room keys at 2am in the morning. We will be using this hotel again on our next trip... More 

Was this review helpful? Yes
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review

It really was a pleasure having you with us! I appreciate your time to share your comments. Thank you very much and I hope you come back soon! Jose Miguel Batista de Pool Director of Operations More 

Montreal, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at this place for 2 weeks btw Feb 22 and March 6th 2015(2 adults + 2 kids).We go very often to Florida and this time around we choose this place only because of the low price but even for that was terrible choice: -during our last night they broke our car and stole a GPS and other stuffs... More 

Was this review helpful? Yes 5
Sunderland
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in advance of a cruise, and returned for the day afterwards. The hotel amenities were just what we needed and every one of the staff was courteous and helpful. A particular mention to the concierge guy who went out of his way to help us. I highly recommend this hotel.

Was this review helpful? Yes 1
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review

Thank you very much for your recent stays, I am very happy you had a positive experience at our hotel. I will make sure our team members know about this wonderful review. You are welcome to come back when you wish! It will be a real pleasure having you with us again! Jose Miguel Batista de Pool Director of Operations More 

Preston, United Kingdom
Top Contributor
58 reviews 58 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Took us aggggggges to find the place after taking a wrong turn out of the airport. Hopefully just us and the jet lag. :/ Lobby area and welcome from receptionist was great. Room was...ok. Walls are paper thin, could hear the conversation in the room next door. Had a cockroach in the bathroom too, just seemed to be a loner... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I chose to stay here because of the reviews on trip advisor. Frankly I don't see how these reviews can be accurate.To start off the hotel is outdated and needs to be renovated. The first room I had there was a drainage issue in the bathtub, where the water was not draining fast enough to the point that I had... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a clean, nice hotel with good food and great service. Bar staff and front desk were both very attentive. My receipt from the bar and room service were correct and despite previous negative reviews, I would highly recommend this hotel. All charges were explained in detail and were correct.

Was this review helpful? Yes 2
JoseMiguelBPool, Director of Operations at Regency Hotel Miami, responded to this review

Many thanks for this wonderful review, I appreciate your comments, they are very important to us. I am glad that your experience. Please feel free to come back when you wish! Jose Miguel Batista de Pool Director of Operations More 

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