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Doubletree by Hilton Grand Hotel Biscayne Bay

3.5 of 5
1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)
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Doubletree by Hilton Grand Hotel Biscayne Bay
Ranked #39 of 131 hotels in Miami
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482 reviews from our community

Traveler rating
    146
    181
    75
    42
    38
See reviews for
Families
107
 
Couples
131
 
Solo
30
 
Business
111
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Philadelphia, Pennsylvania
1 review
1 of 5 stars Reviewed May 15, 2013 NEW

Worst stay ever @DoubleTree Miami. When I enterred my room, a giant machine -- apparently an industrial air purifier -- was whirring in the middle of the room. Should have been a hint. Then first thing in the morning I get up to take a crap, and then the toilet overflows dramatically. Keeps running. Water etc. covers the floor, the... More

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Swansea, Wales.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 11, 2013

2 couples, in our 20's stayed here from Friday 19th April till Monday the 22nd of April, on a quick break from the UK. We booked this hotel while waiting to board our plane at the gate so we didn't have a clue what to expect. We weren't disappointed. Our room was big, had everything we needed. The bed was... More

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

Katie M, thank you for choosing to stay with us and for taking the time to review the hotel. Glad to hear you enjoyed your room and I do apologize for the item that housekeeping missed that was left behind on the counter. I'm glad to hear that you'll be looking to stay with us again for your next trip... More

Green Brook, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

Stayed here for a business trip and it was well-located for where I needed to be. The absolutely only thing this hotel really has going for it is its Bay views and easy access to airport and Miami Beach. I was very disappointed with it generally, especially as I had just stayed in a Doubletree in Deerfield Beach where I... More

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See 2 more reviews by msumeray for Miami
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

msumeray, thank you for your review of the hotel and for staying with us. Happy to hear that you enjoyed your room and the DoubleTree sweet dreams bed as well as the large TV. Sorry to hear that the room was not pleasant smelling, I'm definitely going to speak with my housekeeping department regarding that. At this time we do... More

Tyler, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 7, 2013

My friend and I stayed here before cruising the next day out of Miami. It is very close to the cruise terminal. I think we paid $11 for a cab to the port the next day. This Doubletree is in a high rise apartment building. The hallways seem very dingy. There was hair in the shower - that is my... More

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

smileynvp, thank you for choosing to stay with us for your pre cruise night. I apologize for the hair you found in your shower. I've spoken with my housekeeping department about this. I'm not sure if you spoke with the front desk or the concierge but they should've informed you that there are 4 restaurants within the building. There is... More

New York, United States
1 review
5 of 5 stars Reviewed May 5, 2013

Spent 4 days and 3 nights at the DoubleTree Grand Hotel, Biscayne Bay, Miami. My family and I were very happy with the experience, All staff were friendly, welcoming. We felt extremely well taken care of and appreciated for our business. Thank you DoubleTree Grand.

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Review collected in partnership with DoubleTree by Hilton

Dallas, Texas
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

I only spent one night here, but had a great experience. The staff was friendly and very helpful. The property was very nice and the view was outstanding. The suite we had was fantastic. Extremely clean and large open spaces. I wish every hotel room I stayed in was this nice. Whenever I am in Miami, this will be my... More

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

MLGC20, thank you for taking the time to review your stay and of course for choosing to stay with us. I'm very happy to hear that you enjoyed your stay and will be returning in the future. We look forward to seeing you back again soon. More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed April 29, 2013

I've stayed at many Double Tree/Hilton hotels and this is by far the worst. Everything in the room was completely worn out or broken, and not very clean (The Tub, the AC Power Outlets on the wall, curtains, sliding door to the balcony and faucets, stains and a huge long black hair in the tub). It also had a terrible... More

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

JMGA2012, I love the title of your review, although I actually prefer to use the "Scarface" analogy as its a little more early 80s compared to Don Johnson but kudos for the Don Johnson/Miami Vice connection with your stay. I am sorry to hear that you didnt enjoy your stay. We recently had a pipe burst and flooded a couple... More

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Hughesville, United States
1 review
5 of 5 stars Reviewed April 28, 2013

Me and my wife just came back from a stay at the Double Tree Hilton on Biscayne Bay in Miami, Florida. And let me tell you this was by far the best hotel that I have ever stayed at. The welcoming when we checked in was very warm and friendly and speedy as well. Every time we went by the... More

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Review collected in partnership with DoubleTree by Hilton

miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

Scott B, thank you for choosing to stay with us and for taking the time to review the hotel. I'm very happy to hear that you and your wife enjoyed your stay with us. Very glad to hear that everything went well and that you'll be back in the future. We look forward to having you back with us soon. More

San Diego, United States
1 review
4 of 5 stars Reviewed April 25, 2013

This Double Tree is convienently located in downtown Miami with easy access to South Beach and freeways. The hotel is 3 floors of a residential building, so families and their pets create an interesting vibe in the lobby. Close to stores, shopping, and restaurants. Located on Biscayne Bay for beautiful views and nice walking/running space.

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Review collected in partnership with DoubleTree by Hilton

miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

Jim D, thank you for staying with us and for the review you posted of your stay. I hope you enjoyed your stay with us and do hope that you'll be back for your next trip to Miami. Thanks again and safe travels. More

rockwall, United States
1 review
4 of 5 stars Reviewed April 24, 2013

we loved the hotel the jr suite was roomy enough! everything was good except for the outdated furniture with stains. if they were to update the furniture we would definitely stay again. the location was perfect since we were cruising out of the port less than 10 miles from hotel.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review
May 13, 2013

Kathy A, thank you for staying with us for your pre cruise and also for taking the time to review the hotel. We are actually in the process of renovating areas of the hotel so hopefully next time youre back you can come by and see for yourself. More

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Hotel Summarization (Beta)

What travelers say

  • South beach(18)
  • Valet parking(10)
  • Great Place(6)
  • Friendly and helpful(6)
  • Front desk staff(5)
  • Bedroom condo(5)
  • Sports bar(3)
  • Double beds(3)

Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Region: United States > Florida > Miami > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotels in Miami
#37 Business Hotels in Miami
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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Doubletree by Hilton Grand Hotel Biscayne Bay
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