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Doubletree by Hilton Grand Hotel Biscayne Bay

#40 of 110 Hotels in Miami
Certificate of Excellence
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1717 North Bayshore Drive, Miami, FL 33132-1180
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From $169 Spring & Summer
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Doubletree by Hilton Grand Hotel Biscayne Bay
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Doubletree by Hilton Grand Hotel Biscayne Bay
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1,184 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Newport News, Virginia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was the second Hilton hotel we stayed at while on or 2015 Spring Break. I was impressed by the staff, they were super friendly and very helpful. We ended up staying in a condo and I was very impressed with it. We own a timeshare in Miami beach and I am thinking about trying to figure out how to... More 

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Las Vegas.NV, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had all that we needed, great location(lot within walking distance) & view(had balcony) over looking the bay. The restaurant's on the property were wonderful, pool & spa were very clean. The shopping centers were close, and had a tour that picked us up and dropped us off at the hotel. We had an exciting stay in Miami, would look... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Fort Myers, Florida
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel is a total disaster. Our room was filthy to the extent that we had to have someone come and clean again. Furniture and carpet a worn air conditioner was noisy beyond belief. Beds were comfortable and view over harbour was wonderful but balcony was dirty and tired. To make matters worse it was so noisy and there didn't... More 

Was this review helpful? Yes 1
N. Augusta, SC, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice, staff was very helpful and pleasant! Parking attendants were very helpful and always smiling and very prompt in giving service weather we where coming or going from the Hotel. Took care of the auto to make sure it didn't get bang around! Employee's where always helpful when we approached them to ask questions and directions to different locations!!... More 

Review collected in partnership with DoubleTree by Hilton

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Kansas City, Mo
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Booked this location for business travel. Such a disappointment. Centrally located, nice staff. Now to the room. Dark and worn. Carpet was dirty, furniture worn, hallways dark. All outdated. Door to room did not have a tight fit. Wish I had booked a room I. The hotel next door.

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Rawlins, Wyoming
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My hubby and I stayed here after a late flight to Miami; we were getting on a cruise ship the next day. The room was great - comfy bed, large TV, and fully working bathroom facilities. We didn't hear any hallway noise and slept well until our alarm clock woke us up. We did not use any amenities, like the... More 

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Chicago, Illinois
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

my family stayed there this week on the 21st floor. Incredible views of the bay from our huge balcony. Nice kitchen, large rooms, modern appliances. Definitely an upgrade from a hotel room...great for families. We had a 2 bedroom. Carpets in our unit were worn and should be replaced. Also could use an paint job, but the condo was very... More 

Was this review helpful? Yes 1
Mansfield, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Room not according to description in website The room was dirty Front desk personnel was extremely rude, unpleasant and unprofessional. I have been a Hilton HHonors since 1998 and a current gold level member and this is the worst hotel experience I have ever had. My credit card has a hold that has not been release, even after the payment... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Orlando, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The check in process was quick and efficient. I was pleasantly surprised to receive an upgrade for my reservation upon arrival. The rooms were absolutely beautiful!! The hotel is centrally located in downtown Miami. I would choose this hotel for personal stays as well!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Marco Island, Florida
Top Contributor
118 reviews 118 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed 1 week ago

There was no one we encountered that did a professional job. 1. We pulled up and no one helped unload our car or offer to take the luggage 2 No welcome as a diamond member at the desk and asked for a "Hilton passport" when it was not that type of stay. 3. The room was cold. Sixty seven degrees... More 

Was this review helpful? Yes 1
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