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All 130 Miami hotels

Doubletree by Hilton Grand Hotel Biscayne Bay

3.5 of 5 Hotel   |   1717 North Bayshore Drive, Miami, FL 33132-1180 (Downtown)
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70%
Ranked #45 of 130 hotels in Miami
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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918 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night prior to our July 4 cruise. It is a beautiful hotel with breath taking views. Decent size rooms for families. The local area has a bus depot, banks and cafes a short distance away. Its also a short cab ride to the port. We love warm cookies! Definitely will stay again.

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Canton, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel the night before our cruise. We were able to leave our car with valet the entire time we were on our cruise. This provided us peace of mind that our car would be in good hands. The hotel was clean and the staff was professional.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Phoenix, Arizona
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed only one night at the hotel. Overall a great experience, nice view from my room :), good quality of the place. Only the valet parking requirement I did not like to much, I was coming back from a trip from Cuba, where I spend every penny, so I did not carry any cash only my credit card; I... More

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Rochester, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived here the second day of our vacation. Tiffany service was remarkable. Tiffany at the front desk made sure to help our stay comfortable. Our a/c unit too was not working, but the custodial engineers and the front desk made sure it was rectified within a 30 minute time frame. We enjoyed the shops, walking on the pier and... More

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Little Ferry, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

For a place like this I expected better service. We walked in room and AC was not on, room was 84 degrees. Called front desk several times and no resolution all they kept on doing was send someone up to turn AC off & back in 15 to turn on. This is unacceptable!

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

AMLAML, I apologize for the a/c issues you had during your stay with us. I also apologize for our staff not being able to remedy what was wrong with the a/c unit in your hotel. I do hope that you will give us another chance to make up for your less than perfect stay. More

Atlanta, GA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall, the hotel was very nice. The bed was comfortable, with a nice, big room. Great pool\hot tub with an outdoor bar area that I unfortunately could not visit. Good restaurant options in the shopping area that is attached to the hotel. The one problem I experienced was that the AC unit in the room was loud and woke me... More

Review collected in partnership with DoubleTree by Hilton

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Miami, Florida
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well located, parking is excessive. Better than driving around and risking it on a 4th of July weekend but at $30 every time you move your car even for a short trip it's an absolute rip off. Hotel itself has decent rooms, there's a good deli/convenience store in the grounds.

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

uberspeed, thank you for choosing to stay with us for the 4th of July holiday weekend. I'm glad you enjoyed your stay with us. The valet price is based off competitive parking rates for the other area hotels but its only charged on a per night basis and not each time you come and go. I apologize for the confusion... More

Canyon Lake, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

I tried to order a beverage at the bar and the bartender was too busy counting money to look up and see that he had a customer. The bar was open. I left and came back 10 minutes later and he was busy doing something else. He was not aware of the people he was supposed to be serving. The... More

Review collected in partnership with DoubleTree by Hilton

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

pamela f, thank you for your review of your stay with us. I apologize for the slower than normal service you experienced in the restaurant/bar while you were with us. All of the restaurants are separtely owned and managed from the hotel but we are always communicating with them to always be improving in customer service. Thank you again for... More

Miami, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed at your facility. I must admit it was a terrible experience from the moment we checked in. The customer service was horrible from the manager to the parking attendant. I could not in conscience recommend this facility to family or friends

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

Marshanna M, I'm sorry to hear that you thought our customer service was terrible. Was there anything in particular that made it terrible? More

Surfside beach, SC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were upgraded to a condo with two bathrooms and a separate bedroom with a full kitchen. We had a bay view from a huge balcony. Very clean and bed was comfortable. Evidently the service elevator was broken so we could not get room service for breakfast. The hotel is close to many restaurant and activities. Valet parking is mandatory... More

Review collected in partnership with DoubleTree by Hilton

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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#29 Family Hotel in Miami #32 Business Hotel in Miami #39 Romantic Hotel in Miami
Hotel Class
Number of rooms
152

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