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Doubletree by Hilton Grand Hotel Biscayne Bay

#38 of 111 Hotels in Miami
Certificate of Excellence
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1717 North Bayshore Drive, Miami, FL 33132-1180
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From $169 Spring & Summer
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Doubletree by Hilton Grand Hotel Biscayne Bay
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Doubletree by Hilton Grand Hotel Biscayne Bay
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1,165 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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mexico, Mexico
1 review
4 of 5 stars Reviewed 3 days ago NEW

I had a good experience price/quality wise. Very clean, friendly and the location is good. My only concern was the in room breakfast that took much more than expected. The rest was very good. All my colleagues were also pleased with the hotel. I would definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

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Sarasota, Florida
Top Contributor
89 reviews 89 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Hello, We stayed at the Biscayne Bay hotel for a wedding on Friday and pretty much right off the bat it was a bad experience. The front desk staff was rude and unorganized. Also, a maintenance man entered our room without even checking to see if we were inside and when I was standing in the doorway he acted like... More 

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Miami, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

This is not a luxury hotel, despite the price. The hotel needs some serious TLC. We ate at two of the four restaurants and were very disappointed. The pool heater was broken so could not use the pool and the A/C was very loud when it ran.

Review collected in partnership with DoubleTree by Hilton

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Chicago, United States
1 review
3 of 5 stars Reviewed 1 week ago

Average room with high price tag. Room had a balcony which was small but view made up for it. Bathroom was clean but showing its age. Sadly nothing stood out to make it a value worth the high price paid. Doorman was the exception - he went out of his way to make several travel arrangements for our group. He... More 

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I would recommend this hotel to any one. Looking to stay in miami. It is so much to see and so mmuch to do. Me and my family had plenty of room and we had 2 balconies and we loved the view. The room was nice and clean when we arrived. And they gave us warn chocolate chip cookies.

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New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had one of the most memorable experience staying at this hotel and Miami in general, with my family. would absolutely recommend. Nice amenities- pool, spa and tremendous view of the waterway. Loved view at nights.

Review collected in partnership with DoubleTree by Hilton

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Pembroke Pines, Florida, United States
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were there for a wedding. From the moment we drove up to valet I knew the staff was going to be a problem. While trying to retrieve our overnight bags from the car the bellman knocks on my window and actions to open the door, because I ignored him he then walked away and did not assist us with... More 

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Williamsburg, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband & I traveled all day & couldn't wait to unwind in our room. When we made it to our room we discovered the TV didn't work. The service guy came & advised a great number of rooms were having the same trouble. We called & asked for another room. We were advised the whole hotel had the same... More 

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

Dear Obtraveleragain, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service both with the front desk staff and your room. I regret to learn of the TV not working and the issues you encountered with the subsequent rooms. We do our best to make sure all... More 

West Palm Beach, Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I felt like I was in a third world country with the television service. When I checked in my room the TV said "no service" and I called the front desk. they told me that they were changing to Direct T.V. and I would have service soon. An engineer came up to my room and said that I would have... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Unlike typical Doubletree hotels this is a superb condo which is rented out. Long deck connects all the rooms. Great view of bay & Miami Beach. Close to AA Arena. Very spacious & free amenities : laundry detergent , dishwasher detergent , etc. Galleria lobby has stores & restaurants so if you wanted to spend extra hours on the deck,... More 

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