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Doubletree by Hilton Grand Hotel Biscayne Bay

3.5 of 5 1717 North Bayshore Drive, Miami, FL 33132-1180
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Certificate of Excellence 2014
Doubletree by Hilton Grand Hotel Biscayne Bay
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Doubletree by Hilton Grand Hotel Biscayne Bay
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1,003 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

An excellent choice for a family. Great ammenties - pool, spa, restaurants and shops all under one roof. Phenomenal ocean view and soothing city lights. No loud noise. Friendly and helpful staffs who provide immediate response to requests.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
New York City, New York
Top Contributor
267 reviews 267 reviews
28 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the good: The room itself was very nice. The room and bathroom were both spacious and clean. Great shower! We also had a water view and small balcony, which was very cool. The staff was also very nice. Unfortunately, though, the services and amenities really aren't up to par for a Hilton brand hotel. On the first day, we... More

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Greenville SC
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel, a little dated but overall good. We had a wonderful view and room service was good but expensive. Plan on having a car unless you want to eat on site, and not bad actually. Odd that we had to bring our breakfast order downstairs instead of hanging on the door.

Was this review helpful? Yes 1
Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff, rooms, pool, hottub, and the environment are incredible. My husband and I spent our honeymoon and 1st anniversary here. Can't wait til our 2nd anniversary, because we will be spending it here!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed one night before leaving for cruise. Room was clean, comfortable and quite. Had partial view of bay. There was eating facilities and shopping in arcade connected to hotel.Would stay here again.

Review collected in partnership with DoubleTree by Hilton

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Tampa, United States
1 review
4 of 5 stars Reviewed 1 week ago

My large room was contemporary in its furnishings and very pleasant, as well as neat clean. And the view of the marina and bay beyond was enjoyable. The staff was pleasant. I would recommend a walk to the nearby Perez Museum. Altogether it was a relaxing 3-day stay.

Review collected in partnership with DoubleTree by Hilton

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McDonough, United States
1 review
2 of 5 stars Reviewed 1 week ago

Be sure to get all of the details about this "package." Transportation to the ship was provided, however, we were not told until the morning that we returned that the "package" didn't include return transportation to the hotel to pick up our car. Also, their valet driver was reckless and laughed as he screeched our tires and sped through the... More

Review collected in partnership with DoubleTree by Hilton

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miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

Sorry to hear that you had issues with the one of our packages, I've copied and pasted the details below of the package in question in case you may have overlooked them while booking it. I do hope you enjoyed the rest of your stay with us as well as your cruise. Safe travels in the future. This package includes... More

Gibraltar
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Always stay at this hotel at least once when in Miami, excellent service at check in and nice rooms especially if you get a room with a view over the port area. The rooms are large and clean, Beds are soft which is a must for me

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1 review
4 of 5 stars Reviewed 1 week ago

This hotel has a great staff. I had a small issue and it was dealt with above and beyond. The best part were the cookies. I would recommend this hotel any time you are in Miami. I have been to Miami many times and never have I seen customer service like this hotel. A few issues though: The condo was... More

Review collected in partnership with DoubleTree by Hilton

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1 review
5 of 5 stars Reviewed 2 weeks ago

4 of us shared a condo. One shower didn't work, one TV didn't work. Repair man wanted to order shower part..couldn't get it done before we left. Short story...mgmt adjusted our bill way beyond what we expected. :O)

Review collected in partnership with DoubleTree by Hilton

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Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay

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