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Miami Marriott Biscayne Bay

3.5 of 5 1633 North Bayshore Drive, Miami, FL 33132
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#30 of 129 Hotels in Miami
1,295 Reviews 4 of 5 stars
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Miami Marriott Biscayne Bay
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Miami Marriott Biscayne Bay
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1,295 reviews from our community

Traveler rating
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    512
    198
    66
    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
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English first
Fort Pierce, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We recently spent three nights at this splendid property. The staff is courteous, friendly and knowledgeable. Concierge Miguel was especially helpful. Cross the street to the free trolley which gets you to many areas including Bayside, tour bus access, and the financial district. Breakfast and lunch at the hotel is excellent. If you are sailing out of the Port of... More

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Woodbridge, Virginia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I recently spent three glorious days at this hotel and it was splendid. The customer service is five star from valet to the concierge. Check-in was superb and our room was clean and refreshed daily. Marriott Biscayne Bay offers a small pool, several dining options in and around the hotel. Check out the mall which is attached... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear BootsPlus4NVa, Thank you for letting us know you had a "glorious and simply splendid" three day stay with us. It makes us happy to hear that from the moment you pulled up to the resort till check-out, you found all of our staff so friendly, welcoming and helpful and that your room accommodations were to your liking. We do... More

Key West, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

My husband and I recently stayed at the resort because my husband was having open heart surgery and I needed a place to stay while he was in the hospital. All of the staff here went above and beyond for us. In particular, Esteffania at the front desk was wonderful. She even sent up a platter of food with a... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear roset305, Thank you for letting us know that you received outstanding service at our resort at a very stressful time in your lives. We are thrilled to hear that our staff took such good care of you, were helpful and thoughtful and that they were looking after you while your husband had his heart surgery. We will pass-on your... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at this hotel for 1 night while in town on business. I had an early flight into Miami and headed to hotel at 10:30am hoping for an early check-in. I was greeted by Megan Etchison, Front Office Supervisor who was able to get me a room. The overall arrival and staff experience, from valets in the entrance as cab... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear JamesMTL1963, It always makes us happy to hear one of guests share that they had a very good experience staying at our hotel! We thank you for mentioning how friendly, attentive and helpful our staff was throughout your stay and that you were very happy with your room accommodations and the location of the hotel. We will take note... More

Durham, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great vacation. Great valet staff. Lobby staff greeted me with a Mojito. The desk staff was very professional and pleasant. My room was excellent with a great view of the city and the bay. The pool bar person is a great conversationist. The restuarant is very good with a good staff. A great feature is that they have a mini... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Brownsville51, Thank you for letting us know that you had a great stay with us! We are thrilled to know that from check-in to check-out you received great service and enjoyed many of the amenities our hotel provides. We also appreciate you mentioning how quick our staff was to locate your glasses and get them returned to you when... More

Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Yes, the valet parking lost my car and made me late to a business event, but at least the hotel promptly removed the charge. I ended up leaving early, but it seemed like the hotel was in the middle of all the big events in town. I might actually be back, which is a huge complent from me.

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Kt1109, We are incredibly embarrassed about the incident with your car. Clearly your valet service was not up to Marriott's high standards of hospitality and for this we do apologize. Since your stay back in February, we have been reworking our parking facility and are about to complete updates on our garage area and elevator. We realize that there... More

Spain
1 review
5 of 5 stars Reviewed 1 week ago

We stay at this hotel last month for vacation in Miami we are fro Barcelona Spain the hotel is under renovation but is only at the lobby area ,Other than that the service was Great the people has a great service I want to Mention one in particuar who help us with some Places of interest like shopping eating Mr... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Jordy P, We are so happy our friends from Spain had a wonderful stay at our "great hotel!" Thank you for letting us know that our renovations to the lobby did not interfere or bother your stay and that you were very pleased with the hotel overall. We are happy you found our staff so helpful and friendly, especially... More

San Mateo, California
1 review
5 of 5 stars Reviewed 1 week ago

I really liked this hotel. I liked their customer service from front desk to housekeepers. I lost my profesional camera and I though I will never see it again, but a nice employee named Jeffrey Dumervil found it and immediately send to front desk. He was honest, sweet, helpful with all my group. I am very thankful to all he... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear irma v, Thank you for letting us know that you found our hotel nice, and our employees honest. We are very pleased to hear that from check-in to check-out you found our staff friendly, welcoming and helpful, especially Jefferey Dumervil. It makes us happy to hear that your lost camera was found and returned and that he was instrumental... More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Marriott Biscayne Bay for three days, in room 1405, and it was a good experience. It looks like they are doing some renovations to the lobby, so it was a little closed off, but it was fine. Our room was big, but it seemed like the space wasn't very optimized, the bathroom was set off, and... More

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DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Luisa B, We are so pleased that your recent stay with us was an enjoyable one. Thank you for letting us know how much you liked your room accommodations and the location of the hotel, so you were able to explore the area! We continue to improve our Marriott and appreciate your patience and hope you were not too... More

Fairhaven, Massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As a Marriott member I was again not disappointed in my selection. This is a beautiful hotel in a great location. The staff is courteous and friendly. The rooms are modern and clean. Only one issue--the bathroom needs a fan as the mirror gets quite fogged up after a shower. Would stay there again.

Was this review helpful? Yes
DCesario, General Manager at Miami Marriott Biscayne Bay, responded to this review

Dear Stevef1951, Thank you for continuing to be a loyal Marriott guest and we are happy to know that your recent stay with us did not disappoint! We are glad to know you enjoyed your room accommodations, the great location and that our staff was so friendly and courteous. We hope when you return to Miami, we can welcome you... More

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Additional Information about Miami Marriott Biscayne Bay

Address: 1633 North Bayshore Drive, Miami, FL 33132
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Miami Marriott Biscayne Bay 3.5*
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Also Known As:
Miami Marriott Biscayne Bay Hotel Miami
Marriott Miami

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