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InterContinental Miami

#5 of 112 Hotels in Miami
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100 Chopin Plaza, Miami, FL 33131
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InterContinental Miami
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InterContinental Miami
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3,452 reviews from our community

Traveler rating
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    911
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    66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Miami
See the most recent reviews
Antwerp, Belgium
Top Contributor
112 reviews 112 reviews
56 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staying on short overnight during business trip - great service, great staff - great restaurant - very clean and excellent sleep comfort view on bay side is spectacular and sun coming up that side is worth every penny more - got excellent service from Maggy Jean in laundry service whom went out of her way to return items outside of... More 

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Chris3436, I appreciate you taking the time to share your experience with us. I'm delighted to hear that we exceeded your expectations and offered you a 5-star stay. Thank you so much for your accolades to Maggy! She will be thrilled to know that she was instrumental in making your stay memorable. Thank you again for your wonderful review... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

The level of service I received from this hotel was beyond amazing. I came to celebrate a close friend’s 30th birthday, and wanted to make sure he enjoyed himself. We definitely had a blast, and this was an amazing experience. This was my first stay at Intercontinental Miami, and it most certainly will not be my last. I am a... More 

Was this review helpful? Yes
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, my son especially loved the bay window. Requested a high up room facing the water and did not get either, though I got the hotel through Priceline so that is never guaranteed. The shower was really nice. I deducted one point because the tub was really greasy, whoever stayed prior must have taken a bath with oil and... More 

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Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Mirrasi, Thank you for taking the time to share your feedback with us. It was a pleasure to have had you as our guest and I'm happy to hear that you would stay with us again. Regards, Arminio More 

Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel, very clean, everything made of marble, huge rooms with comfortable beds, great service, pleasant staff, well situated. and plenty of help with luggage, but make sure you have plenty of $5 bills handy for tips, would definitely use again

Was this review helpful? Yes 1
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Alimoff64, Thank for your 5-star review of our hotel. I'm thrilled that you enjoyed your stay with us! I'm delighted that you plan to return and hope to welcome you back soon. Regards, Arminio More 

2 reviews
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for our last 3 days of vacation (we just got off a 5 day cruise). This hotel is beautiful and every staff member we encountered with was smiling, friendly and helpful. Lots of bells and whistles here for anyone looking for some pampering. The location was perfect for our trip as it is walking distance to... More 

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Missy W., I'm so happy to hear that we were able to offer you a great end to your vacation. Our team will be thrilled to know that you enjoyed everything from our beautiful facility to our premier location and the hospitality shown by our colleagues. I'm most proud to hear that you plan to return and appreciate your... More 

Lexington, Kentucky
Top Contributor
59 reviews 59 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great central location with easy access to public transportation. The pool facilities are wonderful. Be sure to book with an IHG credit card so you get an upgrade to a club level floor with a great view! One thing to be aware of is the minibar and snacks have a sensor, so if you so much as move them, you'll... More 

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Arminio R, Director of Operations at InterContinental Miami, responded to this review

whadam00, Thank you so much for your 5-star review of InterContinental Miami. It is such a pleasure to know that you enjoyed your stay, our great amenities, and central location. Thank you for being an IHG Rewards Club member. I hope you'll visit us again during your next trip to Miami. Regards, Arminio More 

JC,NJ
Top Contributor
61 reviews 61 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms are large, and the bathroom closet are interesting and convenient. The staff is very friendly and accommodating. The spa, pool and gym are state of the art. The hotel is well located and an excellent place to stay for business or pleasure. One small issue the hotel gives Uber drivers a difficult time.

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear rtala34, Thank you for taking the time to share your feedback with us. I'm happy to hear that you enjoyed everything from the spacious accommodations to our central location, amenities and service. It was certainly a pleasure to have had you as our guest and I hope it's not too long before we have the pleasure of welcoming you... More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at this hotel multiple times and frequently eaten/gone to happy hour at the restaurant, Toro Toro. Both are excellent. The rooms are clean and quiet and the hotel is situated in one of the best locations in downtown Miami with easy access to the rest of the city, the port, and the airport. I cannot think of another... More 

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Dan B., Thank you so much for your review of InterContinental Miami. It is such a pleasure to know that you enjoyed our beautiful hotel, dining options, spacious accommodations and premium location. It is such a pleasure to know that you had such a great experience and took the time to share your feedback with others. I do hope... More 

Mississauga, Canada
Contributor
16 reviews 16 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Intercontinental for two nights and enjoyed our stay very much. It's conveniently located right downtown and right beside the Bayside Marketplace. As soon as we arrived we were greeted by the friendly staff who took care of our rental and helped us with our luggage. We arrived two hours earlier than the check-in time but were... More 

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Kimberley N, Thank you so much for your 5-star review of InterContinental Miami. It is such a pleasure to hear that you enjoyed your stay and received great service from our staff. I'm thrilled that you enjoyed everything from the amenities, to the spacious accommodations and beautiful views. It was such a pleasure to have had you and your... More 

Chicago, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here one night post cruise. We arrived early and was able to check in. The employees were very helpful and friendly. We had an awesome view on the 27th floor. The hotel was walking distance to dining and entertainment. The hotel was very clean and spacious. The outdoor pool was a little cold but it did not take... More 

Was this review helpful? Yes 1
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Patricia M, Thank you for your wonderful review. I'm so happy to hear that you had a great post-cruise stay and enjoyed everything from the service to the views and our premier location. I do hope you'll visit us again should your travels bring you back to Miami. Regards, Arminio More 

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