We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Miami

4.0 of 5 100 Chopin Plaza, Miami, FL 33131
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
GreenLeadersGold level
InterContinental Miami
Professional photos View all
Browse nearby
InterContinental Miami
Write a Review

2,821 reviews from our community

Traveler rating
    1,718
    732
    217
    101
    53
See reviews for
585
784
141
729
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (631)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (2821)
  • Mar-May only
    (648)
  • Jun-Aug only
    (740)
  • Sep-Nov only
    (783)
  • Dec-Feb only
    (650)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have been here many times but this was a different trip. My husband came to be operated on of one of his knees.Everything went well,but the hotel took a very important part for his recovery process.The hotel facilities are great.We have enjoyed all of them in different trips with and without our daughters and grandchildren. This time we came... More

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Maggie S, We don't treat our guests like family, they are family! I'm thrilled that you and your husband had another memorable experience and received top of the line service during his recovery. I truly appreciate your accolades to our Club Lounge colleagues who were able to accommodate your needs and make your stay a bit brighter. This is... More

Cape Town Central, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My visit to this hotel was in preparation for a cruise to the Caribbean. The location was perfect as I could watch the ships sail into Port Miami. Check in at the Ambassador desk was extremely efficient and friendly. I was offered an upgrade to a suite from my King room but declined as I wanted the harbour view. It... More

Was this review helpful? Yes 1
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear aschlemmercd, Thank you so much for sharing your experience with us. I'm thrilled that you had a great pre-cruise stay and enjoyed our convenient location, beautiful views and well appointed accommodations. As a valued IHG Rewards Club Ambassador and fellow hospitality executive, I'm so proud that the service you received from our staff exceeded your expectations. I will be... More

Bristol
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived in the evening following a long flight from UK and almost as long getting out of Miami Airport. Family of 4 so we'd booked interconnecting rooms six months in advance and had also phoned ahead the week before to make sure the booking was as we thought it was. So we were delighted to get to reception to be... More

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear hs_prd, I truly appreciate you sharing your experience with us. I'm happy to hear that you enjoyed our beautiful facility, premier location and breathtaking views. I am sorry to hear that you were disappointed that connecting rooms were not available during your stay. Although we try our best to ensure that your room assignment is in concordance with the... More

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Intercontinental once for business and once for pleasure and I have not been disappointed on either occasion. The hotel lobby staff are extremely welcoming and the lobby features an extremely impressive sculpture by Henry Moore. Rooms are large, modern, well decorated and come with all the facilities you would expect of a first class hotel.... More

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear ADGEVANS, The InterContinental Miami is perfect for both business and pleasure and I'm thrilled that we continue to exceed your expectations and offer you memorable experiences. I'm so happy that you were given a warm welcome and 5-star service throughout your stay. This is something that we take great pride in so I'm delighted that we didn't disappoint. I'm... More

San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I had booked a night here for a conference at which I was presenting (booked on their website 3 months in advance). I showed up at 4:00 and they informed me they had given my room away to a crew member from a ship because they have an agreement with the ship company. I was designated a "walk-out" which apparently... More

Was this review helpful? Yes 2
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Penelope S, Thank you so much for sharing details of your stay at the InterContinental Miami. I am very disappointed to hear about your experience and the negative impression you were left with. I am sorry that the service you received from our staff fell below your expectations and I will be sure to follow-up with our team. Please... More

hampshire
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a couple of days and had a great time.Room with a view a must watching the sunset and rise over the bay.Bar staff great and lovely cocktails.Fantastic location in downtown Miami easy walk to shops and restaurants. Only slight downer $39 per day to park the car...

Was this review helpful? Yes 1
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear ade637, I'm thrilled to hear that you enjoyed everything from the spacious accommodations to the beautiful views, dining experience and premier location. I appreciate your kind remarks and look forward to welcoming you back during your next trip to Miami. Regards, Arminio More

Fl
Top Contributor
80 reviews 80 reviews
71 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Incredible staff ...highest kudos to Juan (executive lounge) who made the whole stay even more special with incredible attention to every little detail. The whole Hotel feels like you are in a different luxury world the room is amazingly clean and comfortable , the lounge on the 29th floor has one of the best food I have ever had in... More

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear uli1, Welcome to the InterContinental Miami family! We are so proud to be your choice hotel when visiting Miami. Thank you so much for your accolades to Juan who gave your a warm welcome and 5-star service throughout your stay. He will be thrilled to know that his professionalism and attention to detail is appreciated. I am pleased and... More

Tilburg, Noord-Brabant, Netherlands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were again in the intercontinental miami from october 27 and october 31. Everytime it is a joy to be here. The checkin went smoothly and everyone is very helpfull. For instance we asked something about the busses and the man walked outside with us to point out directions. The only small drawback was that soemtimes the internet was not... More

Was this review helpful? Yes 1
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Kees v, Thank you so much for your loyalty to the InterContinental brand and InterContinental Miami. I am so happy to hear that we continue to offer you flawless experiences complete with 5-star service from our staff. Your kind words and recommendations are valued and we look forward to having you as our guest again soon. Regards, Arminio More

New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel recently & it was excellent! We travel often & have stayed in many hotels. The concierge, Maurice Botero, was extremely knowledgeable & helpful in planning our days while we were in Miami. He always greeted us cheerfully & willing to go out of his way to make our stay in Miami enjoyable.

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Amy K, Thank you so much for your 5-star review of the InterContinental Miami. I truly appreciate your accolades to Mauricio who was able to make your stay a little bit brighter. I will be sure to share your kind remarks and congratulate him on a job well done! Regards, Arminio More

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I was the meeting planner for a large meeting and had chosen the InterContinental Miami as the hotel for the meeting. I had the pleasure of working with Christopher Parsons who was the Director of Events - he was fabulous!!! The hotel was beautiful and staff was excellent. I was well taken care of from the time that I arrived... More

Was this review helpful? Yes
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Geisha514, Thank you so much for sharing your feedback with us. I'm thrilled that your meeting went off without a hitch! It's always a pleasure to hear that our guests received great service and I appreciate your accolades to Christopher and the rest of our colleagues who were able to accommodate your needs and ensure you had a 5-star... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to InterContinental Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131
Phone Number:
Location: United States > Florida > Miami > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Expedia, TripOnline SA, Despegar.com, Travelocity, Odigeo, Agoda and Tingo so you can book your InterContinental Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

1,552 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (909)
Viewed
Pool/beach area (32)
Viewed
Room/suite (173)
Viewed
Family/play areas (16)
Viewed
View from room (107)
Viewed
Hotel & grounds (163)
Viewed
Bathroom (72)
Viewed
Dining (18)
Viewed
Business center/function rooms (5)
Viewed
Other (323)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (566)
Viewed
Amenities (156)
Viewed
Executive Suite (79)
Viewed
Parlor Suite (60)
Viewed
Pool (27)
Viewed
Restaurants and Bars (64)
Viewed
Standard Double Room (57)
Viewed
Standard King Room (67)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (78)
Viewed
Room/suite (30)
Viewed
Hotel & grounds (11)
Viewed
Dining (8)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (3)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay