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Red Roof Plus+ Miami Airport

3401 NW Lejeune Road, Miami, FL 33142-5628
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Red Roof Plus+ Miami Airport
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Red Roof Plus+ Miami Airport
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1,422 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Leesburg, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I have never stayed in a more ineptly or cheaply run hotel in my life! First we were given Room 424 and the Air Conditioning was not working on our arrival in the room, I called the front desk and was told they would send someone up. 40 minutes later we called back since no one had come. We were... More 

Was this review helpful? Yes 1
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thank you for submitting a review on your stay at our hotel. I must apologize for not meeting your needs. We have taken note of all issues you described and will ensure that these are resolved. Your comments are taken seriously and we will address each issue with urgency. We have since then repaired the AC and it is now... More 

Santo Domingo, Dominican Republic
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First view of the hotel was ok, next to the Airport, but without a car you are far away from anything. There is a restaurant next to the hotel. The clerk from the hotel front desk tried to not to go there. He wanted that I use the delivery service from a other company to get a meal. I visit... More 

Was this review helpful? Yes 1
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thanks for your review, feedback is very important to us. We are sorry that our breakfast items did not meet your needs. While most of our competitors charge for breakfast we decided to offer lower room rates with a complimentary continental. Our service times is 6AM to 9:30AM with 2 service stations, in addition to lobby area seating we also... More 

Terrell
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Two room, both with faulty air conditioning. Desk stated that recently, during the cold spell, they were rewired for the cold weather and had not had a chance to reverse the procedure. No sleep in the 85 degree very humid room. Moved once only to be told all rooms had the same issue. Now the wifi is down. Also missing... More 

Was this review helpful? Yes
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thank you for submitting a review on your stay at our hotel. I must apologize for the air conditioning not providing cool air while you visited us. We had a few weeks that temperatures were below the norm for Miami so we had to switch to heat. Now that we are back to our normal warm weather they have been... More 

Orlando, Florida
Top Contributor
83 reviews 83 reviews
4 hotel reviews
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

A wee bit of research will show that I've previously given this Red Roof Inn a 5-Star Trip Advisor review, and clearly stated that although I've stayed in dramatically better locations, this one had exceeded almost ALL expectations, and should be rewarded for that alone. The next visit had some unfortunate challenges with the airport transportation not running the way... More 

Was this review helpful? Yes 2
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thanks for submitting a review on your experience. We do appreciate your feedback. We are sorry about the misunderstanding on our airport shuttle which services the airport from 5AM until 12:30Am except between the hours of 1PM to 2:30 PM when we take cruise guests to the Port of Miami. Because of the popularity of our Park and Cruise package... More 

Salisbury, Maryland
Contributor
14 reviews 14 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Needed a place to stay near the airport for a night, and this place was just outside the property. Though the shuttle advertises "100% smoke free," our room had clearly been smoked in. The room was otherwise clean and comfortable. I tried to call the front desk numerous times to ask about a shuttle pick-up. The phone rang and rang... More 

Was this review helpful? Yes
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thank you for submitting a review on our hotel. We are very sorry to hear the hotel shuttle was available on your arrival. Our shuttle runs every 30 minutes from 5:00 am until 12:30 pm and again from 2:30 pm until 12:30 am. and when there is a lot of guest arriving at the same time at the airport we... More 

Hampshire, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Stayed in the Hotel on the 9th and 10th of March having flown in from the UK for a 10 day touring holiday. The first night was disturbed by the horrendous noise of the lift machinery all through the night. We requested a room change for the second night which they eventually found for us. Unfortunately in the rush of... More 

Was this review helpful? Yes
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thank you for submitting a review on your stay at our hotel. I must apologize for the misplacement of your Jewelry. We acted with a sense of urgency when it was reported to us. The guest was gracious to let us in to check the safe for you. Unfortunately, they were not in the safe nor our lost and found... More 

1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Pros Near to the airport Shuttle to and from airport Shuttle to Miami Port if going on cruise Has a pool Rooms are clean Has free Wifi Cons Worst Continental breakfast I have ever had No restaurants or stores nearby Shuttles are a bit unreliable....had to taxi it in from the airport bcuz @1pm Shuttle goes to Port so no... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights, the room and facilities were clean. The room was spacious, and the windows did a great job in keeping the airplanes noise to a minimum. To bad the rooms are not sound proof, you can hear everything that goes on in the hallway. The ladies at the front desk are not the friendliest, they tend... More 

Was this review helpful? Yes 1
Huntington Beach
Contributor
15 reviews 15 reviews
10 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed 1 week ago

This won't be all that positive, so I'll try to keep it brief. I'm a pretty well traveled person, and not overly hard to please, but this one was rough. I had a delayed flight which caused me to stay the night in Miami, so an already not so fun situation was magnified by staying here. I payed over $200... More 

Was this review helpful? Yes 1
Hamilton, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you need a place to stay in Miami, this place was great. They kept our car for 9 days while we cruised, all for the price of our one night stay when we returned. This included a shuttle to the cruise port. We arrived back from the cruise early in the morning and they let us in to our... More 

Was this review helpful? Yes 1
i0255, General Manager at Red Roof Plus+ Miami Airport, responded to this review

Thank you for your review, I can see that you utilized our free shuttle service to and from the airport. and to Port of Miami for cruise ships. Sorry you did not get a chance to enjoy our free shuttle to area Cuban and Seafood restaurants. Maybe you will stay with us on your next trip and sample some of... More 

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