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Holiday Inn Express & Suites Kendall East Miami

2.5 of 5 11520 SW 88th St, Miami, FL 33176
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Holiday Inn Express & Suites Kendall East Miami
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Holiday Inn Express & Suites Kendall East Miami
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111 reviews from our community

Traveler rating
    35
    55
    18
    3
    0
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54
28
4
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express & Suites Kendall East Miami
See the most recent reviews
1 review
5 of 5 stars Reviewed May 20, 2014

My son and I recently stayed 3 nights in this hotel. The room was spacious, clean, quiet and comfortable. Our stay was very enjoyable in large part because, Julian the desk clerk was attentive, friendly, accommodating and professional. On the second night of our stay the air-conditioning wasn't working well and he promptly moved us directly across the hall, remedying... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you very much for taking your time to post a review regarding our hotel during your recent stay with us. We are very glad that you and your son found our hotel to be large, clean, quiet and comfortable. We especially enjoy when a guest mentions one of our employees who went out of their way to assist you... More 

Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 4, 2014

Typical Holiday Inn Express (My favorite brand) in most ways. Good location if you want to be in Kendall. One exception, no USB plugs in room or available at the front desk. Surpising since there is a very nice desk and two ethernet plugs in my room. Spending my evening charging my phone on the public computer. The poor on... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review on our hotel during your recent stay with us. We do appreciate you using the Holiday Inn Express brand as you mentioned it to be your favorite. As well thank you for your comments regarding our Kendall location. I do apologize that we did not have a USB plug readily available for you. However as... More 

Fort Myers, Florida
Top Contributor
63 reviews 63 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 26, 2014

This property is nicely located, but it needs some TLC. Compared to other hotels we have stayed in recently, we noticed the lack of thoughtful lighting and availability of electrical outlets. One very important thing is we judged it to be clean and the bed was comfortable. Our room layout was a little strange. One good thing was a sofa... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel. We always appreciate when our customers take their time to let us know their opinions and how their stay was while with us. We are happy that you found our hotel to be clean, comfortable and in a good location. We will be making upgrades to our breakfast bar offerings very soon.... More 

Senior Contributor
30 reviews 30 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 21, 2014

We booked this hotel through Expedia bases on rates & price. The location is nice and quiet and there are a McDonalds and a Red Lobster conveniently right next door but the hotel itself is nothing special and needs a facelift. The mattresses in our room (2 Queen size bedroom) bend in the middle and although I still love my... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel. We appreciate your time in letting us know about your stay. We are glad that you found our location to be nice and quiet. However I do apologize that you did not get leave us with better thoughts of our hotel. We strive daily to treat each and every guest as we... More 

London, United Kingdom
Top Contributor
83 reviews 83 reviews
30 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 16, 2014 credit card Amex Card Member Review

We used this hotel as a stopping place between Orlando and Key West. It is an all suite hotel and our room was well equipped with a fridge, microwave oven and a table you could eat at. The room decor was really up to date and everywhere was spotless. Next door was a Red Lobster that you could walk to.... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you so much for your review of our hotel during your most recent stay. We do appreciate you taking your personal time to let us know how everything went. We are very glad that you found the location of our hotel convenient to your trip and other needs you had. Your comments regarding our cleanliness and breakfast will be... More 

Chas
Top Contributor
136 reviews 136 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 2, 2014 via mobile

We stayed here for three nights recently and thought the hotel was very clean, rooms nice and roomy, and the staff, especially Brian was quite helpful. He gave us several good choices for eating. My only problem was that we were traveling with our young grandchildren and would have preferred queen beds instead of double, but that's my fault for... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your hotel review regarding your recent stay with us in March. We so appreciate your complimentary comments about our cleanliness, accommodations, breakfast and staff. I will definitely pass on your comments, especially to Brian since you took the time to recognize him specifically for his service. Once again thank you and we hope to see you again... More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 31, 2014

reception just tells you the necessary things he should say, no more words; same as the room, just a place to stay, feel very basic. you cannot say anything wrong or bad, but just not comfortable. good thing is nearby there are restaurants and Mcdanold, and it just located by the highway, no traffic jam. probably will not come again.

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank for your review of our hotel during your recent stay. We appreciate you taking your personal time in doing so. I am glad that you did not find anything negative regarding our hotel but it seems as though we did not take the opportunity to leave you with a positive lasting impression. We do strive to provide excellent customer... More 

Riverside, CA
Top Contributor
147 reviews 147 reviews
147 hotel reviews
221 helpful votes 221 helpful votes
4 of 5 stars Reviewed March 25, 2014

Enter the property between the MacDonalds and the Red Lobster. It's a good location; many restaurants are nearby. The room had a spacious and comfortable sitting area, but it was very poorly lit, making it difficult to read. The carpet was stained. We had a large mini-fridge (no freezer), a small microwave, and a TV that swiveled between the sitting... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you for your review of our hotel during your recent stay. We appreciate all your detailed comments. We are encouraged by your positive comments however we do see opportunities where we can do better in the future. I will pass all of your comments on to the departments involved so then can be reviewed and used both positively and... More 

St. Petersburg, Florida
Top Contributor
185 reviews 185 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 18, 2014

I have to give this a 4 star just because the rooms were huge and the value was great. The hot breakfast was decent as well. The only issue I had was with a desk clerk. I needed to use a phone charger, and she acted like it was her personal charger and was going to bill it to my... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you very much for your review of our hotel and your stay. We appreciate your comments regarding the size of our suites, their value and the included hot breakfast bar. I am glad you enjoyed yourself. However I do apologize regarding the phone charger situation. As you can imagine we do have numerous ones that are left behind. We... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2013

Recently stayed here for a week. We found the staff extremely friendly and helpful with advice on where to go and how to get there. Rooms very clean, lovely comfortable beds. All you could eat breakfasts with a great varity to choose from. All in all can't fault the place at all. Close to shops and malls and other places... More 

Was this review helpful? Yes
kendalleast, General Manager at Holiday Inn Express & Suites Kendall East Miami, responded to this review

Thank you so much for your review of our hotel. We appreciate both your comments and your time to let us and others know how your stay was. WE appreciate your comments regarding the rooms, breakfast, location and our staff. I will definitely pass your comments on to the rest of my hotel staff. We are very glad that you... More 

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Additional Information about Holiday Inn Express & Suites Kendall East Miami

Address: 11520 SW 88th St, Miami, FL 33176
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Kendall East Miami 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express And Suites Kendall East Miami
Holiday Inn Express & Suites Kendall East Miami Hotel Miami
Holiday Inn Express Miami
Amerisuites Miami
Hotel Style:
#39 Romantic Hotel in Miami

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