I stayed here for one night in March. It cost $170. You need to call the hotel for the airport shuttle. I did. 2 hours later, I called again. This time they came. Outside that, no knock on the hotel. The rooms are fine, the area is interesting and the location is convenient. The service once I arrived was all... More

Advertises shuttle to airport every hr on the hr. Driver finally showed up at 7:10am and then said "5 min". He disappeared for 15 and finally leisurely returned 15 min later with coffee in hand. No apologies. No greeting. Unreliable. This place feels like the ghetto More

If you don´t care about loud noises at night coming up from generators in frot of your terasse and ur ok with a very small bathroom then it´s ok to stay for one night but not longer. More

We stayed at this hotel several times in past years while attendfing the Sony Ericsson tennis event. This year the facilities appeared run down. The service was poor. We called down for a couple of extra towles 3 times before we received them. A bus parked outside our room each morning with its engine idling. This was very annoying. Thishotel... More

This place is horrible. The "free" shuttle service was 45 mins late picking us up from the airport and it took 3 phone calls to get them to the MIA. We arrived and they had the oldest gentleman possible checking us in which took 20 mins (mind you it was now 1:15 am with our 2 year old sleepy). We... More

The hotel is well located for transfers to Miami airport and port. Located in Coral Gables with a free trolley stop just across the road. The trolley connects with the shopping area and train station. There is a regular hotel shuttle to airport and port. The hotel rooms we stayed in were on the shabby side and the hotel would... More

The hotel was ok. The personal is nice. The pool is clean. Rooms kind of old and messy but still ok. The internet is very good More

Concierge was very helpful and friendly. Location was excellent for the Coconut Grove Arts Festival. Hotel was only 10 minutes from the airport and 15 minutes from the beach. Coral Gables is a beautiful little city and we were walking distance from the downtown commercial area. There was also a trolley available (for free) right in front of the hotel... More

The hotel is actually in Coral Gables but still close enough to Coconut Grove and downtown Miami Bayfront & Bayside Park! With that said, the traveling experience was made easier for our celebrations and it was everything we hoped for....a great new years 2012! What we did not hope for was to have our reservation go from a king size... More