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All 131 Miami hotels

Holiday Inn Port of Miami Downtown

3.0 of 5 Hotel   |   340 Biscayne Boulevard, Miami, FL 33132 (Downtown)
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Ranked #54 of 131 hotels in Miami
A recent review
3 of 5 stars reviewed 5 days ago
tracywpaul El Mirage, Arizona
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1,109 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Mirage, Arizona
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Why is a 9 floor hotel only have 1 elevator? This is ridiculous for a so called high rated hotel to only have 1 working when the place is full. And to top it off no concierge to arrange transportation to the port Shame on you IHG

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Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear tracywpaul, Thank you for taking the time to provide feedback regarding your stay with us! I sincerely appreciate your patience as we are almost done installing all new elevators in the hotel. You are right about the problem during your stay. One of our elevators is about 1 week from completion, with 1 elevator left to replace. The old... More

Brisbane, Australia
Top Contributor
77 reviews 77 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We recently travelled through the US from Orlando to LA for a month. This hotel was our second stop and I couldn't have been more pleased with my choice. We got upgraded to a harbour view room due to my IHG membership - up on the 9th floor, we had a fabulous view of the marketplace and port right across... More

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Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear Melisa L, Thank you so much for taking the time to let us know you enjoyed your stay with us! I am pleased to know you were pleasantly surprised with our friendly staff, rooms with incredible views, our restaurant and the wonderful location. We are fortunate to have so many things to do so close to the hotel. We... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for two nights before going on a cruise. My husband is very picky, and we chose this hotel because of its location, as it was across the street from the cruise terminal. When I walked in the front lobby, I felt like I was at a 5 star hotel; the decoration is amazing, really colorful, and... More

Was this review helpful? Yes 1
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear Jessica J, Thank you for staying with us on your trip to Miami for your cruise! I am happy you had a great experience when you arrived into our lobby and interacted with Renata. I am glad you enjoyed the location and most of your hotel experience. I do appreciate your comments on the rooms. I am not sure... More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

I am an IHG Platinum traveller and always try to stay at Holiday Inn or IHG member hotels. This hotel provided me good access to downtown area, a few restaurants (Bubba Gump, Hooters, Hard Rock Cafe), as well as the American Airlines Arena (to attend Miami Heat games). However, as a business traveller, this hotel failed miserably. The internet access... More

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Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear ASteyn, Thank you for taking the time to give us valuable feedback regarding your stay with us! I sincerely apologize that we did not meet your expectations on your business trip. Your comments will help us get better, as we do value business travelers and want to make sure we have all the services and amenities you need. I... More

Michigan
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

You can't beat the location of this hotel. It is right across the street from Bayside Marketplace in downtown Miami. The hotel is nice, clean. Staff very accommodating. We arrived early after a cruise, our room wasn’t ready – but they kept our luggage so we could tour the area. Our first room was right by the elevator – I... More

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Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear travel920, Thank you so much for staying with us on your trip to Miami! I am very happy to hear you enjoyed the location, our staff, and the clean hotel. I appreciate your feedback regarding breakfast, and have shared that with the team. Your comments are important as we always work to improve the experience of our guests. Please... More

Jackson, Wyoming
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

What a great location. Right across the street from Bayside which is a great experience on it's own. Rooms were great, lots of room and very clean. Would definitely recommend this to anyone who may be staying prior/post cruise or just looking for a nice hotel in downtown Miami.

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Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear Llpotz, Thank you for letting us know you loved our hotel during your recent stay! It is great to hear you enjoyed the staff, our great location near so much in Downtown Miami, and our clean hotel. We appreciate you taking the time to give us feedback, and hope you will come stay with us again sometime soon. Kind... More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We had stayed at this hotel in early 2014. Love the location for the American Airlines Center and decided to stay there again. Pretty much the same except the parking had changed. It is now only valet and costs $25/night. Not wanting to leave our car on a municipal lot, we chose the hotel parking. Felt $25/ night was a... More

Was this review helpful? Yes 1
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear Karen R, Thank you so much for returning to stay with us again! I am glad to hear you enjoyed your stay, especially the location and the quiet sleep you got. We changed the parking to insure all guests could park and have staff on 24 hours to make sure all is secure for our guest cars. I do... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this holiday inn during Ultra Music Festival. This was one of the best experiences i have ever had hands down. My Ultra experience was made even more amazing because of the staff at this hotel. The STAFF is what made my stay at this hotel the best ever. There are three people in particular that I remember... More

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Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear RyanHumphries, Thank you so much for letting us know this was the best hotel experience ever! I am so happy to hear you loved the staff, especially Montana, Marco and Alejandro. They were very pleased to insure your stay was excellent. Please come back and stay with us again on your next trip to Miami. Kind Regards, Donna More

Conception Bay South, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here March 22, 2014 before our cruise. The location of this hotel is perfect. Right in downtown Miami. Close the shopping, restaurants, bars, the waterfront and the cruise port. Our room from the seventh floor overlooked all of this. Rooms are spacious, but the bathroom is a bit small, no big deal. Our room had two double beds and... More

Was this review helpful? Yes 1
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear wmeade, Thank you so much for staying with us and for wanting to stay with us again for a longer trip! I am so happy you loved the location close to so much in Downtown Miami- Bayside restaurants and shopping, Port of Miami, and so much more. What a great view you were able to enjoy, as well as... More

Fontana, California
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at this hotel before we went on a cruise. The location is great but the hotel was not what we were expecting. The lobby is very pretty and staff were very friendly. Then you go to your room. We has a room with a view of the bay. It was nice. The rooms seemed a... More

Was this review helpful? Yes 1
Donna A, General Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear Chris V, Thank you for taking the time to give us feedback regarding your recent stay! I am glad you enjoyed the great location, staff, and wonderful view of the bay. I do appreciate your comments and that will help us improve in those areas. Kind Regards, Donna More

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Hotel Summarization (Beta)

What travelers say

  • Bayside Market(11)
  • Cruise ship(6)
  • Very clean(6)
  • South beach(4)
  • CUSTOMER SERVICE(4)
  • Friendly and helpful(3)
  • Breakfast buffet(3)

Additional Information about Holiday Inn Port of Miami Downtown

Address: 340 Biscayne Boulevard, Miami, FL 33132
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Port of Miami Downtown 3*
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Of Miami Downtown Hotel
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Holiday Inn Port Miami
Miami Holiday Inn

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