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Holiday Inn Port of Miami Downtown

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340 Biscayne Boulevard, Miami, FL 33132
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Holiday Inn Port of Miami Downtown
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1,629 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Recently stayed here for 2 nights post-cruise. Waited nearly 3 hours for my room to be ready since I arrived earlier than the 3 pm check-in. This may have been tolerable if I had not seen several people check-in successfully before 3pm as I waited in the lobby. I decided to approach the front desk to check on the status... More 

Was this review helpful? Yes 3
Stafford, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted a hotel with parking and good ,location ... Holiday Inn was spot on. Not too expensive, we got a room with two queen beds plus double sofa bed overlooking Biscayne Bay. If you want to get here from hotel you can easily use public trains and people mover to do it ... Short walk then to hotel. We... More 

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Melbourne, Australia
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

We flew in from New York for a few days before a cruise to The Caribbean, my plans were to see the city by hop on hop off bus and take a tour bus down to Key West for the day The Hop on Hop off is always good value a great way to see everything get an informative commentary... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Booked to stay the night before sailing out. Had a great view of the bay on the 10th floor. Room was clean and the service was great. Easily stored our luggage so we could explore the surrounding area before we left port. We used Uber to check out the arts district-Highly recommended if you want to get a vibe of... More 

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Dahlgren, IL, USA
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked this through Trip Advisor with no problems whatsoever, with a better rate than other sites. No problem finding the hotel with our gps. Parking is valet behind the hotel. Lobby was clean but a bit dated, as were the rooms. Our room's deadbolt and hair dryer did not work. We did notify the front desk, but were not fixed... More 

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Dalian, China
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there one night to attend a Heat game. We were able to walk to the arena in about 5-10 minutes. Pros: Price is decent for location. Convenient. Helpful staff in helping us get to the correct train to the airport. Clean. Comfortable room. Felt safe. Cons:Very slow WiFi Incredibly dated bathrooms. Could hear everything in the hallway and in... More 

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Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

It was convenient because we were catching a cruise and the rent a car was a block away, but this hotel is ready to be demolished, NO insulation in the rooms, sadly you can hear your neighbors in their business ( u know that I mean?), and the rooms are NOT all that. The customer service person named ALEJANDRO is... More 

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Watkinsville, Georgia
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Haven't been here in a couple of months but Montana still remembered me. Not only did he set me up but he know that my CEO and colleagues were in the house before I checked in and he treated them the same. Top notch! Thanks again Montana! This is why I keep coming back.

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San Salvador, El Salvador
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was on a business trip for 10 days, after the 7th day the internet just stopped to work on my room, I called the frontdesk to complain about the problem, they just fill a ticket... I went down to the frontdesk to complain in person, nothing was done, at the end, I left the hotel and yet the internet... More 

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Alejandro N, Manager at Holiday Inn Port of Miami Downtown, responded to this review

Dear Valued Guest, We would to thank you for your details comments about your hotel stay. At the same time we would like to express our apologies for any inconveniences experienced during your stay. Please note that your comments are vital and are being addressed to our management team for corrective actions to be made. Once again thank you and... More 

Clemmons, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed for one night prior to departing for our cruise. Very clean, very friendly staff and great location! Bayside shopping across the street offers plenty of dining options and shopping. But the hotel is still quiet. You can see the port of Miami right from the hotel, it's that close! The only downside is that parking... More 

Was this review helpful? Yes 2
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