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All 130 Miami hotels

BEST WESTERN PLUS Miami Airport West Inn & Suites

2.5 of 5 Hotel   |   3875 Northwest 107th Avenue, Miami, FL 33178
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60%
Ranked #62 of 130 hotels in Miami
A recent review
5 of 5 stars reviewed 1 week ago
LindyC46 Gig Harbor, Washington, United States
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  • Reviews (363)
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363 people have reviewed this hotel

Traveler rating
    77
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145
103
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Key West, Florida
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This place is beyond terrible. The front desk staff is very rude and very unhelpful. The internet, WiFi and Hard Line does not work. The Breakfast is ok but all the hot items were cold. And did I mention how rude the staff was???

Review collected in partnership with Best Western

Was this review helpful? Yes
Gig Harbor, Washington, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed a clean, reasonably priced hotel with pool for an overnight stay before leaving from Miami International for a trip with the grandkids to the Galapagos. This facility not only met that need, but it was a pleasure to stay at as the staff was very accommodating. The convenience of the airport shuttle was an added bonus and the breakfast,... More

Review collected in partnership with Best Western

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Erie, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Going on a trip and flying out of Miami? THIS is the HOTEL for YOU! Great Service, VALUE and free parking! Staff exceeded our expectations and a good, hot breakfast to start the day! AND, free, on time shuttle service to airport, mall, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Dear Madeline Thank you for taking the time to review our property. It is great to hear that you’re found our staff friendly. We are glad you were able to enjoy our breakfast. We look forward to having another opportunity to serve you. Thank you Carmen Iglesias, Assistant General Manager More

Orlando, Florida
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hotel was well decorated, clean & great employees who cannot do enough for you. When we first arrived & went to my assigned room I was not completely satisfied, my husband said I was being picky. I felt justified and went down to the desk. The woman there asked if I was happy & stated no, I did not... More

Was this review helpful? Yes 1
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Dear Marguerite: We are so glad you enjoyed your recent stay with us. Thank you for sharing such great comments about our service, amenities and our wonderful staff. Providing great customer service, clean, comfortable accommodations for our guests is our top priority. We look forward to welcoming you back soon. Thank you, Carmen Iglesias, Assistant General Manager More

Trinidad
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 18, 2014

I visit Miami 4 or 5 times a year and stay at Best Western. My last visit was from June 8th - 12th 2014 at Best Western on 107th Ave, Doral, FL. On June 12th around 1.00pm I put two suitcases in my car, went up to my room to get my other bags and checked out of the hotel.... More

Was this review helpful? Yes 5
Lake Worth, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 9, 2014

Everything was perfect for our one night getaway. Bonus points for checking in on us after we entered our room. How many times have you entered your room to find a problem? It was great that the staff proactive. Breakfast was perfect. By no means a resort but there's no reason to look any farther if you need a hotel... More

Review collected in partnership with Best Western

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Trinidad & Tobago
Reviewer
5 reviews 5 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 29, 2014

I will not stay at this Best Western hotel again because of the boorish staff (just one), lack of quality checks on room functionality, and breakfast uncleanliness. Nice lobby gave good first impression but hidden were dirty hallways and rooms. Cons: Awful service staff (just one but he was so moody and argumentative it made me forget the others), mouldy... More

Was this review helpful? Yes 1
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Dear Fedre: We never want our guests to have an unpleasant stay, and we appreciate your feedback about our rooms and the cleanliness of the breakfast. We have a lengthy quality assurance process that our dedicated team goes through prior to each guests' arrival and we will be reevaluating our steps to ensure that we're not missing anything. Thank you... More

Manchester, Connecticut
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed May 28, 2014

I have never stayed in a chain hotel that was so poorly kept. First, it was misrepresented when we booked. We wanted a hotel at the airport because we were leaving early next day for Aruba. We waited about 30 minutes for the hotel "limo" and the driver stopped to pick up people at a mall as well as several... More

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Dear Suze46: Thank you for taking the time to review our property. First I want to personally apologize for the inconvenience with the shuttle and area cleanliness, this is unacceptable and I assure you that steps are being taken to make sure this does not occur again. I am truly sorry that you were uncomfortable. If there is anything else... More

1 review
3 of 5 stars Reviewed May 26, 2014

This hotel was approximately $6 more than the Hampton Inn we stayed in before our cruise. Although the room was slightly larger than Hampton Inn, it was not as clean and breakfast not as good. The bacon for breakfast was cold and limp, the bathroom was half cleaned and smelled musty and moldy.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Dear Thank you for taking the time to review our property. First I want to personally apologize for the room cleanliness, this is unacceptable and I assure you that steps are being taken to make sure this does not occur again. I am truly sorry that you were uncomfortable. If there is anything else I can do for you, please... More

2 reviews
5 of 5 stars Reviewed May 21, 2014

Stayed at Best Western prior to Central America trip. Was able to leave my car in lot for the length of my trip. Hotel was clean, comfortable and had a pleasant staff. Complimentary shuttle to MIA... Would definitely stay again.

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwmiami, Manager at BEST WESTERN PLUS Miami Airport West Inn & Suites, responded to this review

Dear 415janiced: Thank you so much for your review. We are glad you enjoyed your stay here and we look forward to your return. Sincerely, Carmen Iglesias, Assistant General Manager. More

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Additional Information about BEST WESTERN PLUS Miami Airport West Inn & Suites

Address: 3875 Northwest 107th Avenue, Miami, FL 33178
Phone Number:
Location: United States > Florida > Miami
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Miami Airport West Inn & Suites 2.5*
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Also Known As:
Best Western Miami Airport West Hotel Miami
Best Western Miami Airport West Inn And Suites
Miami Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
103

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